We arrived in Gibraltar to find that despite having written confirmations for both our airport transfers and hotel room, neither were aware of us. When we approached the company regarding this, the... Zobacz więcej
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Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides w... Zobacz więcej
Reakcja na opinię
British Airways cancelled the return flight due to wind. Easy Jet landed and departed on time 10 minutes before our schedule. We were 5 hours late in London including coach to Malaga. Not the first ti... Zobacz więcej
Reakcja na opinię
Excellent Company to deal with. First time visiting Gibraltar and glad we chose MyGibraltar as it was so easy and stress free. Hotel, flight and transfers were organised and at a very reasonable cos... Zobacz więcej
Informacje dotyczące firmy
- Organizator turystyki
- również w kategorii:
- Wykonawca
Napisane przez firmę
UK’s number 1 specialist for Gibraltar Short breaks, city breaks, holidays, hotels, weddings and more. ATOL protected.
Dane kontaktowe
Lily House, 11-12 The Shrubberies, George Lane, London, E18 1BD, London, Zjednoczone Królestwo
- 0208 518 4181
- cc@mygibraltar.co.uk
- www.mygibraltar.co.uk
3,8
Dobra
763 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Hotel was basic but had what we needed.
19 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Rosemary,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We look forward to assisting you planning a future trip once again to 'The Rock'.
Kindest regards,
Dave Eck
used my gibraltar before
used my gibraltar on a number of occasions ,very pleasant,helpful trusted,company ,mick blackheath
18 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Mick,
Thank you so much for your repeat custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We look forward to assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Great holiday
Great holiday. Booking was easy to do and any issues were resolved quickly. Pick up at the airport was very good and hotel "The Rock" was superb. I would definitely use again.
18 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Customer,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments about the service you received throughout and that you enjoyed great holiday experience.
We look forward to assisting you planning a future trip once again to ' Rock'.
Kindest regards,
Dave Eck
Very efficient
Very efficient, so far,
Yet to go to the hotel so can’t comment .
Better review on my return
7 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear John,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar.
We deeply appreciate your comments so far. We sincerely hope that the rest of your holiday experience runs in the same efficient manner.
We look forward to assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Gibraltar Joy
Used MyGibraltar a few times. Always been a no hassle experience. Great value holidays to a fantastic destination
7 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Kenneth,
Thank you so much for your repeat custom, five-star rating and feedback about My Gibraltar. We genuinely appreciate your comments and couldn't agree more about Gibraltar being a fantastic destination.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Very efficient booking
The book experience was very simple and all proceedings was up do date,fights transfers bookings all happened according to plan, Gibraltar itself exceeded our expectations interesting and more than enough going on to make a short stay memorable and interesting, the sunborn hotel was really clean and impressive, the only downside is it’s advertised as having 2 restaurants and 3 bars, in reality if you go out of peak season it only has 1 bar and 1 restaurant, that you can understand but you never know which one is open it’s pot luck.but Gibraltar is full of bars and great restaurants so no problem.
6 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Richard,
Thank you so much for your custom, four-star rating and feedback about My Gibraltar. We deeply appreciate your comments about the booking experience. We are pleased to hear you enjoyed Gibraltar itself and have made note of the comments regarding Sunborn's off-season operational decisions.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
A good service
I have used My Gibraltar to book my holiday to Gibraltar for several years and have found the service excellent, with a wide range of hotels. I have recommended them to several people who have booked there flights and hotels separately previously, not realising they can do it all at once. It is far easier option as your transfer to your hotel is also included.
6 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Pauline,
Thank you so much for your repeat custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments, as well as recommendations to others.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Great & easy company to deal with.
6 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Mark,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Our October 2019 Gibraltar stay
Booked with My Gibraltar for a 3 night stay. Hotel and flights both excellent. The price for our package was excellent. Very pleased with the way our booking was handled. Booked with them 10 years ago also so we knew we were in good hands. Transfers to and from the hotel were also excellent.
6 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Patricia,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Can not ask for a better service
Can not ask for a better service
Always there to help
Would not use any other company
All the staff are amazing
6 listopada 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Simon,
Thank you so much for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We look forward assisting you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Our weekend break...
Overall my wife and I had an excellent weekend break in Gib. Did the cable car return trip to the top of the rock, Dolphin Adventures from Ocean Village and plenty of window shopping. Only downsides were: I think the Bristol Hotel could do with a bit of spruce-up on the inside and we were disappointed to find a fair bit of litter scattered around inside the WW2 buildings adjacent to the café at the top of the rock. Should I raise this last point with some official body? Otherwise am looking forward to going again. Many thanks MyGib.
21 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Hi Alan,
Thanks so much for your custom and rating us with four-stars, that's greatly appreciated. We're pleased to hear that overall you had an excellent break away on The Rock. We have noted your comments on the hotel which we will share with the property owners. Sorry to read your comment on the litter, if you were to raise it with anyone then Visit Gibraltar would probably be the best body to notify, as it's not the image Gibraltar wants to portray along with the more important welfare of the wildlife in the nature reserve.
Thanks again Alan, we look forward to being of service to you in the future.
Kind regards,
Dave Eck
Excellent place
Enjoyed our holiday , hotel and staff are marvellous, very friendly Notting is too much for them
8 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Samuel,
Thank you so much for your custom, five-star rating and feedback about your holiday to Gibraltar. We are so glad to read you had an enjoyable break.
We hope we are able to assist you planning a future trip to The Rock.
Kindest regards,
Dave Eck
This is the second or third time I have…
This is the second or third time I have booked with My Gibraltar .Very happy with everything good job
7 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear John,
Thank you so much for your repeat custom, four-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We hope we are able to assist you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Brilliant
We have been to Gibraltar may times now and have always booked through MyGibraltar, there customer service is so good and very helpful, would highly recommend them.
7 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Lindy,
Thank you so much for your repeat custom, five-star rating and feedback about My Gibraltar. The team here deeply appreciate your comments.
We look forward to once again assisting you plan a future visit to The Rock.
Kindest regards,
Dave Eck
We had an amazing time in Gibraltar in…
We had an amazing time in Gibraltar in August. We stayed in the Rock Hotel and had a really enjoyable and relaxing time during which we enjoyed a few relaxing night caps and a particularly lovely afternoon tea just before we were picked up for our return journey to the airport.
Breakfast was amazing and the staff were particularly helpful throughout our stay. We will be returning as soon as possible
7 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Ian,
We are so pleased to read your comments and hear you enjoyed your trip to Gibraltar this summer.
Thank you so much for your custom, five-star rating and feedback, particularly about the Rock Hotel. We deeply appreciate it.
We hope we are able to assist you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
Excellent
Always book my visits to Gibraltar through My Gibraltar. Never have any problems and always receive excellent service.
7 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Roger,
Thank you so much for your repeat custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We hope we are able to assist you planning a future trip once again to The Rock.
Kindest regards,
Dave Eck
very efficient and extremely helpful.
2 października 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Stuart,
Thank you for your custom, five-star rating and feedback about My Gibraltar. We deeply appreciate your comments.
We hope we are able to assist you planning a future trip to The Rock.
Kindest regards,
Dave Eck
I found Gibraltar very interesting
I found Gibraltar very interesting, clean and tidy. With an excellent bus service. The restaurants also clean and tidy, with staff having smiling faces
All in all an excellent long weekend. Next year it will be a week to see all what Gib has to offer.
The hotel was very good too.
25 września 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Tony,
Thank you for your custom, five-star rating and feedback about Gibraltar.
We hope we are able to assist you planning a longer stay on your next trip to The Rock.
Kindest regards,
Dave Eck
Sunborn hotel
Excellent mygibraltar staff. Cannot fault the Sunborn hotel, again excellent staff who were all very friendly. Pool is smaller than it looks on Sunborn advertisements.
24 września 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Kay,
Thank you for your custom, five-star rating and feedback. The team here really appreciates it.
Have noted your comment regarding the deck pool.
We hope we are able to assist you once again with your travel planning on future trips.
Kindest regards,
Dave Eck
Gibraltar is great
Gibraltar is great. Flights were good. Hotel and breakfasts need an overhaul. Would certainly stay at the hotel again though because of location
24 września 2019
Opinia niezależna
Odpowiedź od MyGibraltar
Dear Ed,
Thank you for your custom, five-star rating feedback. The team here really appreciates that. Have noted your comments regarding the hotel.
We hope we are able to assist you once again with your travel planning on future trips.
Kindest regards,
Dave Eck
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