Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Booked a book a trip to Cartagena and Rio de Janeiro, Brazil for my birthday this year. I was never informed regarding a visa was needed to go to Brazil. I was literally stuck in the airport and she a... Zobacz więcej

Oceniono na 1 z 5

No clear disclaimer on refundable ticket...only FREE cancellation...tried to cancel a flight booked 5 months in future...no dice. Was trying to book on Cape Air but this sight bought their way into... Zobacz więcej

Oceniono na 2 z 5

the receptionist named ANNA she talked with us and just talked sweet and made us to believe in her talk but she didn't made any arrangements for the flight bookings. next day we have to fly and book i... Zobacz więcej

Oceniono na 1 z 5

SCAM SCAM SCAM with third party “NewTravelTrip” .. I bought my ticket on MyFlightSearch but my confirmation email came from NewTravelTrip .. it charged my bank account under "Delta Airlines" so I thou... Zobacz więcej

Informacje dotyczące firmy

  1. Wyszukiwarka lotów
  2. Hotel
  3. Biuro podróży

Informacje przekazane przez różne źródła zewnętrzne

Our partners constitute of several leading travel planners and sightseeing deal suppliers, beside others. This association of ours lets us have exclusive access to the latest offers and deals for all major U.S. cities and beyond. Additionally, we also work with travel experts who always weave a customized travel plan amazingly for you to suit your pocket and to let you make the most out of your trip


Dane kontaktowe

1,2

Bardzo słaba

Wynik TrustScore: 1 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

No Tickets, No Refund. But credit card company got me my money back!

I also booked tickets that never materialized. They sent an email that said they would refund me but never did. They hung up on me when I called. However, after waiting over a month with no refund, I called my credit card company and they investigated it and refunded me. First, DO NOT book with this company. Second, if you did, go through your credit card company to dispute the charge and let them get you your refund!

4 lipca 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Dear Customer,

Apologies that you had to go through so much trouble. This goes against for what we stand for. Customer Service and delight are our core virtues and please be rest assured that we will help you resolve all the issues for you.


We are currently not able to fetch any details from this review and will be highly grateful if you could give us you Booking confirmation number or a telephone number to contact you on to help resolve the query.


Thanks & regards,
Team MyFlightSearch

Oceniono na 1 z 5

have disputed the above charges since…oct.25/21

Booking # FSON303285 have disputed the above charges since Feb. 12, 2022,  after talking to John feb.12/22

Thereafter i talked to following staff at Myflightsearch;

James I.D. # 2106, extension # 5907 April 26th 2022.

Jarves Extension 5075 on May 13th 2022

Supervisor Christ May 13th, 2022

James June 7th 

Paul extension 5049 on May 25th 2022

Flights was canceled & Myflightsearch agent agreed to process above refund as per their letter last year which i have on file.

Their phone is 1 833 200 3343 wherein i talked to numerous staff who all agreed to process my refund for $348,90 which todate have not received it as yet.

8 czerwca 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Dear Customer,

Apologies that you had to go through so much trouble. This goes against for what we stand for. Customer Service and delight are our core virtues and please be rest assured that we will help you resolve all the issues for you.


We are currently not able to fetch any details from this review and will be highly grateful if you could give us you Booking confirmation number or a telephone number to contact you on to help resolve the query.


Thanks & regards,
Team MyFlightSearch

Oceniono na 1 z 5

I got robbed using this booking sight

I needed assistance booking tickets for my 2 children. I was forced into calling instead of booking thru spirit app due to age of kids. I got connected with what seemed to be a customer service representative who took all my information and then disconnected call with no follow up on 30 minutes as promised and in less than 4 hours robbed me of over 1000 dollars out of my account

1 czerwca 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Dear Customer,

Apologies that you had to go through so much trouble. This goes against for what we stand for. Customer Service and delight are our core virtues and please be rest assured that we will help you resolve all the issues for you.


We are currently not able to fetch any details from this review and will be highly grateful if you could give us you Booking confirmation number or a telephone number to contact you on to help resolve the query.


Thanks & regards,
Team MyFlightSearch

Oceniono na 1 z 5

I bought ticket through online on March…

I bought ticket through online on March 21st, 2022 with amount $1562.18. However I didn’t have my E-ticket yet. I called them like 5 times and they asked me wait for them to send it but I was waiting like 2 weeks then I called back and they said that plane is not available anymore. So they canceled my ticket on April 19th, 2022 and send me the confirmation email with full refund and said it’s been processed about 10-14 days. Now it’s been a month already, and I don’t receive my refund yet. I have the email ticket, email refund everything and I call them back to say about my refund, they hear it and they hang it up. How’s horrible is this? They are scam for sure.

12 maja 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Dear Customer,

Apologies that you had to go through so much trouble. This goes against for what we stand for. Customer Service and delight are our core virtues and please be rest assured that we will help you resolve all the issues for you.


We are currently not able to fetch any details from this review and will be highly grateful if you could give us you Booking confirmation number or a telephone number to contact you on to help resolve the query.


Thanks & regards,
Team MyFlightSearch

Oceniono na 1 z 5

Terrible I purchase my ticket online

Terrible I purchase my ticket online, I think is a scam, dont buy anytickets here. I have a simple question and they have 2 numbers, the same guy cut off the phone I am trying to comunicate with them 15 times. they still doing the same on me.

8 maja 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Dear Customer,

Apologies that you had to go through so much trouble. This goes against for what we stand for. Customer Service and delight are our core virtues and please be rest assured that we will help you resolve all the issues for you.


We are currently not able to fetch any details from this review and will be highly grateful if you could give us you Booking confirmation number or a telephone number to contact you on to help resolve the query.


Thanks & regards,
Team MyFlightSearch

Oceniono na 1 z 5

Google BA contact number and you get…

Google BA contact number and you get these guys. They cancelled my BA flight and tried to charge me £900 for new flights when all I wanted to do was select a new flight on the same day of return. Original BA flight was with Avios points, now had to re-book with EasyJet at a cost of £700. Thanks myflightsearch!

1 maja 2022
Opinia niezależna
Oceniono na 1 z 5

I am writing this review because I too…

I am writing this review because I too did not receive the flight I had book. They siad the West Jet cancelled all flights to Las Vegas and we could book on another airline. I asked which airline, the response was Delta Air. Delta air does not travel into my town. All they could say is that is the only other option.... I called West Jet, we were on the manifest on Jan 13 but then taken off because My Flight did not pay...... My Flight notified us 1 day before we were to leave that West Jet cancelled all flights.......Still waiting for the refund.
Same as everyone else, they keep hanging up on me....

20 kwietnia 2022
Opinia niezależna
Oceniono na 1 z 5

The selfish and gready Egyptair

Frequent card
4001295185 ( suppose to be a grey ! The smart Egypt air people downgraded to blue!!)
I really regret the years i have spent flying with that failed company!
But anyway its a waste of time to keep complaining about company thier goal is just to make money!
I am suppose ( me & my son) to fly on 03/31/2022..
We did not fly and they let us on the street of NEW YORK cos they couldn't get us a place to stay till the next day!
Finally they found a place ,we arrived at 2 am when we stayed in jfk airport since 1pm!
Anyway,the hotel at that night had no meals for us!
We had to spend $80 for dinner ( me and my son) !
What a national airline company!!
I feel shame for you that you guys represent the great country of Egypt!
I ( and everyone else was on that flight) will make sure that our voice is heard by the star alliance & and every where else !
Disrespectful Egypt air

5 kwietnia 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Hi,

We regret to hear about your experience and we believe that you might have shared this review in the wrong company's profile. If you have booked your flight with MyFlightSearch, we would appreciate if you can email us your booking reference number to Customerservice@myflightsearch.com so we can arrange a call with our customer support team and assist you. If you booked your flight directly with Egypt Air, we would really appreciate if you would remove this review from our profile.

Thanks,
MyFlightSearch

Oceniono na 1 z 5

Duplicate bookings, but no refund!

On Feb 8, 2022, I booked #893934 for 4 passengers. Later I wanted to add 2 more persons and called them to add it for me, they said they would cancel it for me and I could make a new booking then. Once I confirmed all passengers, I booked again with #894030, but the first booking hasn't been canceled. I noticed that on Mar 22, and I emailed to request a cancellation. On Mar 24 I called to request for cancellation and refund. The reps said it would be refunded in 5 business days, but I haven't seen the refund yet til today Mar 31. Strongly NOT recommend !

31 marca 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Hi,
Thanks for bringing this to our notice. We checked the details of your booking and we noticed that because of a technical glitch we could not process your reservation. We have made a full refund of your booking and we have been calling you on the number you have shared while making your reservation to confirm the refund but we can’t get through you. We would really appreciate if you can email us an alternate phone number to Feedback@myflightsearch.com and Customerservice@myflightsearch.com so we can arrange a call with our team and share the details with you.

We apologize for the inconvenience caused and we also want to assure you that we will never use any brand/business name beside MyFlightSearch to conduct our business.

Thanks,
MyFlightSearch

Oceniono na 1 z 5

SCAM!! No tickets and no refund!

I cancelled my flight when I realized I wasn’t going to get my ticket to the promised price (after several calls where they just hung up on me!!!) and was told that I would receive a full refund in 2 billing cycle. It's been 1 month and I have not received my refund. When I called the customer service number, the “assistant” on the other line put me on hold for 5-10-15 minutes pretending to look up my booking in their system. When I talk they don’t listen and just keep repeating the same over and over again. I guess I will never see my money again!! This business is total scam and inhumane. What kind of scam are they running? The positive comments and reviews can only be fake!!! Do not book your flight with this company!!!

16 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Total Scam 100%

Booked a flight to Ontario to see my daughter and grandchildren December 17-22,2021 for an early Christmas together.I am a registered nurse and was working crazy hours due to Covid-19.So many of the staff where I work were getting sick with Covid-19 and I was sick at the time too, so I had to cancel my vacation to Ontario.I was so happy to see no fees for cancellation,that should have been a red flag for me,but I cancelled the flight and waited for the refund to be put back on my credit card.I started calling MYFlightSearch in January 2022 and February and got the same story --"You will see refund in 2 days" or "You will get refund in 15 days" and on March 1,2022 I was promised I would see refund in 15 days.Then I started calling again this morning and was hung up on several times while waiting for manager etc!!!!.Scam Scam Scam!!!!!!!!!!!!!!

14 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Very Pathetic and useless service

Very Pathetic and useless service. First my tickets are not get confirmed even after 3 days of booking and since then I am running around them for refund of my bookings. It's been 4.5 + months and we haven't received any updates or not getting proper answers.

2 marca 2022
Opinia niezależna
Oceniono na 1 z 5

Total scam

Total scam. I ordered tickets so I could see my parents for my birthday and received an email stating that my tickets were confirmed and my account was charged immediately. Three days before I'm suppose to leave I receive a call stating that my flight was not confirmed due to a price change. I spoke with over ten representatives and finally received an email stating they were very sorry and would be sending me my e-tickets. I never received the tickets and due to them only contacting me three days before my flight I had to buy other tickets from a different website that were three times the amount. I asked for a refund and was told I would have to wait two billing cycles to receive my money and there would be a cancelation fee. DO NOT USE THIS COMPANY!

9 lutego 2022
Opinia niezależna
Oceniono na 1 z 5

Total Scam!!!

I contacted these non-professionals 5 times about me not receiving my eticket (FSON118238).. Each time being told that it will be in your mailbox by tomorrow morning. And the 6th time I am told they plane is full. Every Time I call them for a refund I get magically disconnected. Totally unprofessional and illegal. Go directly to the Airline Site you will get the same rate without the headache.

7 lutego 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Hi,
We apologize for the inconvenience caused. our team will reach out in a while and assist you.

Regards,
MyFlightSearch Team

Oceniono na 1 z 5

Save your money...It's a Scam

I cancelled my flight (FSON614086) and was told that I would receive a full refund in 2 billing cycle. It's been almost 3 months, and I have not received my refund. When I called the customer service number, the woman on the other line pretends she can't hear me and hangs up - 3 times! What kind of scam are they running? Do not book your flight with this company!!!

28 stycznia 2022
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Hi,
We apologize for the inconvenience caused. Our team will reach out in a while and assist you.

Thanks,
MyFlightSearch Team

Oceniono na 1 z 5

I got my refund.

Mom’s interment > September 14
John Guy
Mon 2021-12-13 1:15 PM

I took a flight with WestJet to Kelowna, B.C.. The tickets were not bought by me.
ETicket Receipt
Prepared For
GUY/JOHN MR
RESERVATION CODE ULUXAR
ISSUE DATE 18Aug21
TICKET NUMBER 8382161226618
ISSUING AIRLINE WESTJET
ISSUING AGENT WestJet/SDX

I cancelled the My Flight Search tickets to Kelowna B.C. bought by me before I received them after My Flight Search sent me a booking confirmation and said I would get the WestJet tickets in a couple of days. The reason being other WestJet tickets being bought by someone other then myself for me to my Mom’s interment > September 14.

Tue 2021-08-17 7:13 PM
Dear John A Guy,
Thank you for choosing MyFlightSearch.com
As per our conversation and as agreed, we have cancelled your booking number FSON108755,with no cancellation fee.
We have submitted a refund request in the amount of $433.00 to be refunded back to your original form of payment. While we make every attempt that the amount is credited back to you at the earliest, in some exceptional cases this may take one to two billing cycles to reflect on your credit card statement.
Kind regards,
Customer Service

2022/04/22
I received a refund check in the right amount from My Flight Search.

Thanks for any help in resolving this issue.
John A. Guy

13 grudnia 2021
Opinia niezależna
Logo MyFlightSearch

Odpowiedź od MyFlightSearch

Hi John,

We apologize for the inconvenience caused. We wanted to response earlier but we were facing issue accessing our account. Our team will reach out in a while and assist you.

Thanks,
MyFlightSearch

Oceniono na 1 z 5

The customer service is terrible they…

The customer service is terrible they kept reassuring me my E tickets would be to me with in 24 to 48 hours after a week of this they canceled my flight witch now puts me a week behind in my travel and they tell me it takes 7 to 14 days for a refund absolutely terrible service zero stars they suck

4 grudnia 2021
Opinia niezależna
Oceniono na 1 z 5

This Company is scam ,they are the…

This Company is scam ,they are the lowest of the lowest, for 18 months I try to get my refund, I did, but the check bounce, and it cost me another 30 dollars.to everyone do NOT by anything with this company company.

3 grudnia 2021
Opinia niezależna
Oceniono na 1 z 5

This site is a complete scam

This site is a complete scam and you can see that all positive reviews are left on the same day with complete fake names. They charged my credit card over $1200 for plane tickets, then cancelled them without telling me. When I called about a refund, their call centre hung up on me several times and just keeps saying 24-48 hours if you do manage to speak to someone. It's been 3 weeks since they cancelled my flight with no refund and I have had to get my credit card company to start a claim against them. Total fraud, do not book with this scam of a website.

16 listopada 2021
Opinia niezależna
Oceniono na 1 z 5

Horrible service

Horrible service, they did not actually book a flight, I was on stand by supposedly, knew it was cancelled and had not notified me at all. Then told me they could confirm it for me if I upgraded my ticket for the same flight at a cost. Next they told me I could move my flight for a time that did not work. When I told him to cancel he started over with my options. Booked direct at same price for same ticket I already had.

9 listopada 2021
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.

Dowiedz się więcej o innych rodzajach recenzji.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

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