mychoice.co.uk Recenzje 

566
Wynik TrustScore: 1 na 5

1,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Cowboys. Absolute shambles. Order from this company only if you want to be endlessly chasing your goods with no competent customer service department to help and misleading delivery times. I've never... Zobacz więcej

Oceniono na 1 z 5

Naturally it will cost you money when you shop online but 'My Choice' will also take your time and sanity too. Yeah, I hadn't heard of the company before but they had what I wanted plus I cou... Zobacz więcej

Oceniono na 1 z 5

I see MyChoice don't dispute that the web site claimed the cooker hood was in stock when in fact it wasn't. The delivery date is irrelevant as it always takes a day or more to deliver. Here is th... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z przyborami kuchennymi
  2. Sklep AGD
  3. Sklep RTV

Informacje przekazane przez różne źródła zewnętrzne

mychoice is one of the UK’s leading electrical retailer. With an extensive product range and service second to none, mychoice makes on-line shopping totally secure, easy and hassle free, using the latest design, security and navigational technologies bringing you as close as possible to the perfect online shopping experience.


Dane kontaktowe

1,0

Bardzo słaba

Wynik TrustScore: 1 na 5

566 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,0

Wszystkie recenzje

(566)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

purchase of cooker extractor fan/hood

My Choice were competitive on price for the cooker hood but in addition offered free filters for said hood and free UK delivery whereas most other companies charged for both. We were warned that delivery may take a few weeks as it was coming from outside of the UK. We were very pleasantly surprised to receive it after less than 2 weeks. We were contacted to arrange delivery, contacted on the day to give us an estimated time and the driver contacted us at the earliest of this time to get directions to our property. (We are not easy to find!). The driver was punctual, polite, friendly and efficient. We were very happy with the service we received from mychoice from start to finish

30 stycznia 2015
Opinia niezależna
Oceniono na 4 z 5

Purchase, Service & Delivery

POSTIVES:
• MyChoice purchace was indeed the best choice made. I received my chosen cooker in the model I wanted, the colour and style.
Service was quick and easy online, price very compeitive and realistic.

• MyChoice helped to cater for my needs in discussions on the phone and by email.

• The delivery was on the day requested and they did their best to honour a time window which was suitable for me. The transport team kept me up-to-date with their progress right up to half an hour from my front door.

• They called a few days later to check that I had received cooker and was happy.

NEGITIVES:
• A thorougly professional job, (however they were unaware that my old cooker needed to be taken too as I had clicked the 'Recycle option' on website.

• A worrying moment as I did not want to be left with it.

• To add; to recycle for £12 is ok, - although other companies are doing it for £9 - or even for FREE!).

27 stycznia 2015
Opinia niezależna
Logo mychoice.co.uk

Odpowiedź od mychoice.co.uk

Dear Mr Samuels

Thank you for your correspondence.

We regularly monitor our performance and strive to ensure that any issues are investigated, followed up and improvements made.

Thank you for your comments regarding our service. We are pleased your item arrived safely and that you are enjoying the use of your new appliance.

The £12 Recycle charge for old appliances is a standard charge for collection and very similar to most dealers in the marketplace. We are surprised that there was an issue with taking your old appliance away at point of delivery. Please be assured that we will Investigate this with our Transport Team.

Assuring you of our best attention at all times


mychoice Customer Care Team

Oceniono na 4 z 5

Satisfaction assured

Found my product cheapest on their site, ordered and received a delivery date. Delivery time followed shortly after and was exactly as shown.
Very good service

26 stycznia 2015
Opinia niezależna
Logo mychoice.co.uk

Odpowiedź od mychoice.co.uk

Dear Jason,

Thank you for your correspondence.

Thank you for your comments regarding our service.

We are delighted your item arrived safely and that you are enjoying the use of your new appliance.

Assuring you of our best attention at all times

mychoice Customer Care Team

Oceniono na 4 z 5

Cooker Hood

The product was ordered on Tuesday and was scheduled for delivery on Friday. Due to a technical issue this was re-arranged for The following Monday. It arrived at 08.10. Throughout, the people I dealt with were polite, knowledgeable and concerned that the were providing the very best service. The slight problem was dealt with promptly after sincere apologies that it had happened. Business as it should be transacted.

23 stycznia 2015
Opinia niezależna
Logo mychoice.co.uk

Odpowiedź od mychoice.co.uk

Dear Neville,

Thank you for your correspondence.

We regularly monitor our performance and strive to ensure that any issues are investigated, followed up and improvements made.

Thank you for your comments regarding our service. We are delighted your item arrived safely and that you are enjoying the use of your new appliance.

Assuring you of our best attention at all times

mychoice Customer Care Team

Oceniono na 5 z 5

Service

Excellent service thank you. Had trouble ordering on-line, probably my own finger trouble. However a phone call soon had order complete and suitcase arrived reasonably quickly. Thanks again. BDM

22 stycznia 2015
Opinia niezależna
Oceniono na 4 z 5

Good value, good service, no complaints here!

Ordered an integrated fridge. It's perfect, no damage, as described, and was delivered on time. Delivery guys turned up in a "Rent-a-Car" van which didn't have a tail lift, which they should have had really as it's a very heavy, large item. Could easily have been damaged as they got it out but fortunately they just about managed! Absolutely no complaints here, communication was good and product was a very good price, saved me more than £100 compared with other retailers :-)

21 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

excelent

item delivered when expected and reasonable price

20 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Happy with my new hotpoint built in fridge

Fridge was a little longer arriving compared with some other online electrical companies, just a couple or 3 days longer but when it arrived there was a good communication with the company and the delivery driver and his co driver. They were brilliant and very efficient. Took all the packaging away along with my old fridge with no hassle. They definitely were not jobs worth's and stepped far beyond their call of duty.

Very pleased with them and the delivery and the unmarked and perfect fridge. Its installed now and a lovely purchase, very quiet and just lovely. does the job. Only thing is one of the plastic sliders that fixes fridge door to the wooden door was cracked but there are 3 of them and works using only 2. However "Mychoice.co.uk has called me to see if everything is ok. I mentioned it to them and they are on the case to send me a couple more. So I am happy! Would buy from them again.

16 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

CDA Island cooker hood

I looked thoroughly through most of the online providers and my choice appeared to be the best price I could find (dec 15 discount applied). When I contacted the company to order they completed the order quickly and efficiently plus ensured I would get the item before the Xmas cut off which was appreciated

15 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Good overall experience

Easy to order on the net or phone. Prompt allocation of delivery date. Drivers call when they are about an hour away. Old appliance taken. What's not to like?

15 stycznia 2015
Opinia niezależna
Oceniono na 5 z 5

Mychoice

Placed order on 26th December, confirmation email received immediately stating the next stages of the purchase. Monday the 29th received another email to say delivery would be made on the Tuesday with a time slot this is good as you are not waiting all day for a delivery. On the Tuesday I received a phone call from the the courier too say he would be with me in 15 minutes and he was on time and very polite.
Experience from beginning to end excellent.

3 stycznia 2015
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej