Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Customer service terrible. Order placed 9 sept with headline delivery within 7 days. No contact from them confirming delivery date so I contacted them to be told delivery was 22sept. (13 days). Booked... Zobacz więcej
Reakcja na opinię
Cowboys. Absolute shambles. Order from this company only if you want to be endlessly chasing your goods with no competent customer service department to help and misleading delivery times. I've never... Zobacz więcej
Naturally it will cost you money when you shop online but 'My Choice' will also take your time and sanity too. Yeah, I hadn't heard of the company before but they had what I wanted plus I cou... Zobacz więcej
I see MyChoice don't dispute that the web site claimed the cooker hood was in stock when in fact it wasn't. The delivery date is irrelevant as it always takes a day or more to deliver. Here is th... Zobacz więcej
Reakcja na opinię
mychoice is one of the UK’s leading electrical retailer. With an extensive product range and service second to none, mychoice makes on-line shopping totally secure, easy and hassle free, using the latest design, security and navigational technologies bringing you as close as possible to the perfect online shopping experience.
Imex Hemel, 575-599 Maxted Road, HP2 7DX, Hemel Hempstead
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My Choice were competitive on price for the cooker hood but in addition offered free filters for said hood and free UK delivery whereas most other companies charged for both. We were warned that delivery may take a few weeks as it was coming from outside of the UK. We were very pleasantly surprised to receive it after less than 2 weeks. We were contacted to arrange delivery, contacted on the day to give us an estimated time and the driver contacted us at the earliest of this time to get directions to our property. (We are not easy to find!). The driver was punctual, polite, friendly and efficient. We were very happy with the service we received from mychoice from start to finish
POSTIVES:
• MyChoice purchace was indeed the best choice made. I received my chosen cooker in the model I wanted, the colour and style.
Service was quick and easy online, price very compeitive and realistic.
• MyChoice helped to cater for my needs in discussions on the phone and by email.
• The delivery was on the day requested and they did their best to honour a time window which was suitable for me. The transport team kept me up-to-date with their progress right up to half an hour from my front door.
• They called a few days later to check that I had received cooker and was happy.
NEGITIVES:
• A thorougly professional job, (however they were unaware that my old cooker needed to be taken too as I had clicked the 'Recycle option' on website.
• A worrying moment as I did not want to be left with it.
• To add; to recycle for £12 is ok, - although other companies are doing it for £9 - or even for FREE!).

Odpowiedź od mychoice.co.uk
Found my product cheapest on their site, ordered and received a delivery date. Delivery time followed shortly after and was exactly as shown.
Very good service

Odpowiedź od mychoice.co.uk
The product was ordered on Tuesday and was scheduled for delivery on Friday. Due to a technical issue this was re-arranged for The following Monday. It arrived at 08.10. Throughout, the people I dealt with were polite, knowledgeable and concerned that the were providing the very best service. The slight problem was dealt with promptly after sincere apologies that it had happened. Business as it should be transacted.

Odpowiedź od mychoice.co.uk
Excellent service thank you. Had trouble ordering on-line, probably my own finger trouble. However a phone call soon had order complete and suitcase arrived reasonably quickly. Thanks again. BDM
Ordered an integrated fridge. It's perfect, no damage, as described, and was delivered on time. Delivery guys turned up in a "Rent-a-Car" van which didn't have a tail lift, which they should have had really as it's a very heavy, large item. Could easily have been damaged as they got it out but fortunately they just about managed! Absolutely no complaints here, communication was good and product was a very good price, saved me more than £100 compared with other retailers :-)
I have not used my product but excellent customer service i received from them. My item has been delivered on time
I was very pleased with my order. No mistakes. Nice Smeg sink at reasonable price. Delivered on time and I live in rural Cornwall , by very polite driver. Will use Mychoice again.
Very good service both in ordering over phone and excellent delivery.
Spot on time and very helpful.
Great customer service, immediate delivery - would definitely purchase from them again.
Fridge was a little longer arriving compared with some other online electrical companies, just a couple or 3 days longer but when it arrived there was a good communication with the company and the delivery driver and his co driver. They were brilliant and very efficient. Took all the packaging away along with my old fridge with no hassle. They definitely were not jobs worth's and stepped far beyond their call of duty.
Very pleased with them and the delivery and the unmarked and perfect fridge. Its installed now and a lovely purchase, very quiet and just lovely. does the job. Only thing is one of the plastic sliders that fixes fridge door to the wooden door was cracked but there are 3 of them and works using only 2. However "Mychoice.co.uk has called me to see if everything is ok. I mentioned it to them and they are on the case to send me a couple more. So I am happy! Would buy from them again.
I looked thoroughly through most of the online providers and my choice appeared to be the best price I could find (dec 15 discount applied). When I contacted the company to order they completed the order quickly and efficiently plus ensured I would get the item before the Xmas cut off which was appreciated
Easy to order on the net or phone. Prompt allocation of delivery date. Drivers call when they are about an hour away. Old appliance taken. What's not to like?
Placed order on 26th December, confirmation email received immediately stating the next stages of the purchase. Monday the 29th received another email to say delivery would be made on the Tuesday with a time slot this is good as you are not waiting all day for a delivery. On the Tuesday I received a phone call from the the courier too say he would be with me in 15 minutes and he was on time and very polite.
Experience from beginning to end excellent.
Very simple and easy website to navigate. Delivery was on time. Perfection!
Great Price!!
Great Delivery!!
Great Service!!
Bravo mychoice!!
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.