The most useless, horrible medical app I’ve ever used. I second every other terrible review, and I hope somebody’s reading this because you need to improve this app and platform. Every other hospital... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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As a new user I find it very difficult to navigate MyChart and how it relates to the NHS app. I am an experienced Patient/Public Voice in my previous area and with NHSE so this is disappointing.
My doctor's office just switched over to Mychart. It is an absolute disaster. The first thing I noticed is that none of my medicines came over on the conversion. The second thing is that it is now imp... Zobacz więcej
It is difficult to use. I can rarely find the document a health provider sends to me. It lists appointments that I went to years ago. It cannot be trusted so I end up calling my providers to set appo... Zobacz więcej
Informacje dotyczące firmy
- Domowa opieka medyczna
- również w kategorii:
- Gminny ośrodek zdrowia
Dane kontaktowe
Stany Zjednoczone
- www.mychart.org
Brak historii zapraszania do wystawiania recenzji
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Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
The website does not allow you to reset…
The website does not allow you to reset your password. As a last resort, I called the number on the bottom. The woman who eventually answered, was completely rude. She kept talking over me and finally said if I'm not in Louisiana she can't help me. This was on a general website, not specific to LA. I then asked how to reach Mychart in SC, she replied, "On your computer" and hung up.
My chart sucksS
My chart sucks. When I first started it worked fine but as time went by, I was unable to log in. They would send me a 6 number code by email and it would take 10-12 hours to get to me. By then the code had expired. I was told that now I must have a cell phone to receive the code. I don't have a cell phone so they basically told me that I couldn't't get on to my chart.
Dreadful
Dreadful, the message centre says that it will reply within 48 hours, I have been waiting 10 weeks.
I believe this is a scam
I believe this is a scam. When I tried to log in to my healthcare website (Kaiser)this popped up but insisted I was entering the wrong login info. after a couple of tries and entering sensitive info I closed it out and got to the real login page for Kaiser. Be careful I think all of the problems that others have been having is due to this being a fishing site.
This program has the absolute worst…
This program has the absolute worst functionality I have experienced. You could be convinced they do not want you to be able to log in. My fiancé and I are both unable to get our passwords reset, they will not email us, and this issue has been ongoing for at least a number of months without any fix.
Unfit for the purpose.
I have to agree with the other people who have recently used My Chart which is being promoted by the NHS-it is a complete waste of the taxpayers money. I signed up a few days ago as a last resort having tried to cancel an Outpatients appointment without success due to the contact phone number not being answered for several days. In my innocence I assumed that 'managing my care' would include cancelling and rescheduling appointments but having found the 'Manage Appointments' option I was informed that I could not cancel online. I also noticed that only part of my recent clinical history was available to view. I also agree with the poster who mentioned joined up thinking within the NHS would be useful! We have an excellent health service in the UK which is being badly let down by poor administration and MyChart is a prime example.
Abominable and unworkable
An appalling and misconstrued shambles: we do not have Zip codes in the UK, what a waste of NHS money
My chart is plagued by Grace, an AI assistant
My chart is plagued by a very intrusive automatic assistant named Grace, with no way to turn her off. My chart has gotten steadily worse over the last few years.
Technology at its worst in every…
Technology at its worst in every respect. It is not intuitive and complicates information exchange rather than helping to simplify it.
Surely, it would have been much more sensible to expand the excellent NHS App as an integrated solution rather than writing this as a confusing bolt-on.
They send you a link to look at your…
They send you a link to look at your updated records and then you cannot log in because it is overloaded!
MyChart is not user friendly at all
MyChart is not user friendly at all. Why can’t I see all test results from the same test date all in one place, instead of clicking on each individual result? VERY frustrating app.
I fail to see the point
I fail to see the point! When I tried to share it with my daughter it wouldn't let me. I wanted to share it with my GP in order to get some explanations in plain English. Couldn't do that either. It would be more sensible if we had some joined up thinking in the NHS!
Useless
Video calls with mychart never work . I am fed up with this app and what guys and St Thomas used before was far better . Days before the appointment they bombard you with reminders of what to do and then on the real date and time you end up watching a screen that does not say anything until it tells you that you have been removed from the meeting
MYCHART - HORRIBLE SYSTEM
Very bad system, and a VERY bad vendor. When notified their "security code" emails were not arriving (which of course blocks us from accessing our medical information), the MyChart people blamed us, and blamed our internet vendor - without even checking if their system had sent the emails. The MyChart people said however, that they know their emails are for some "unknown" reason - getting blocked from many patients who use Cablevision for internet., so obviously it is not a user-level problem. Yet they refused to, or were unable to check if THEIR system was even sending out the necessary security code emails - choosing instead to blame the user/patient. When we said they need to check that (i.e. talk to Cablevision and find out why the Cablevision/Optonline internet system appears to be blocking the MyChart security code emails system-wide), they said "that would require a supervisor's approval". It was clear the MyChart people had no intention whatsoever of trying to resolve the problem. They said "Just use your phone instead." What is this, some kind of farce ? A truly third-rate system, and if there is a worse opinion we could give for their HelpDesk, we would.
website bug issue
The worst. OLD outdated pharmacies listed next to script even through the list of pharmacies is correct. As a patient there is no way to edit or remove. Terrible. So when I request a renewal I have to include a long written explanation which pharmacy to use and NOT use. POOR website....mistakes and delays with prescriptions can happen. Waste of time too.
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