my-bathrooms Recenzje 

127
Wynik TrustScore: 3.5 na 5

3,6

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Zobacz, co mówią recenzenci

Oceniono na 4 z 5

Following my previously scathing reviews “Corporate Small Print “ and “Cowboys” I have to report that I received a call out of the blue about a week ago from a lovely Lady called Hannah. She apolog... Zobacz więcej

Oceniono na 4 z 5

Reception on arrival was excellent. and very knowledgeable member of staff ( Jacqui) Quality of goods installed was very good with exception of drawer to sink unit that is a tiny bit out of alignm... Zobacz więcej

Oceniono na 5 z 5

I purchased an Abacus Elements linear Concept Raised Tray Kit 1L - 900mm X 1800mm. This has proved an excelled raised shower floor ( so the floorboards etc are not disturbed). In my case the floor sc... Zobacz więcej

Oceniono na 2 z 5

Ordered a bathroom sink tap, they failed to note that the item was not in stock. so after waiting a week I called to told it was coming from Germany, Clearly this a problem if you are working to a... Zobacz więcej

Informacje dotyczące firmy

  1. Projektant łazienek

Napisane przez firmę

my-bathrooms is located in North Yorkshire with a nationwide network of installers. Our installers are industry experts who bring with them passion, professionalism and a commitment to quality. With many years of practical experience in their field, they can impart their unparalleled knowledge of the products we sell and by using our free consultation and design service they are able to advise you on how best to maximise the use of your available space to create your dream bathroom or wetroom.


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

127 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(127)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Pria - coventry I ordered a item …

Pria - coventry
I ordered a item on the 13th dec. I was advised that i would receive the item in a week. Its 31st Dec.. i have not heard anything. I have tried to contact the Harrogate store and no answer. If you have a deadline DO NOT USE these people! If i dont hear nohting soon i will be taking legal action. Appalled by the service

31 grudnia 2016
Opinia niezależna
Oceniono na 1 z 5

Still waiting

Today is Friday; Item ordered last Monday; have tried to establish status of order - 'my account' simply says order 'unfulfilled'; I understand it is Christmas week and just want some information like - how long before delivery likely! Have emailed once - no reply; used online contact form - no reply; have left phone message - no reply. Very disappointing.

24 grudnia 2016
Opinia niezależna
Oceniono na 1 z 5

No delivery, still waiting for item

I ordered an item over two weeks ago to come in 5 days, was told the day before it was due it would be another 8 days, should have been delivered on Friday, called to check it was coming, nothing turned up. Spoke to Steve this Saturday and today who was very nice but can't even guarantee I will get my item this Wednesday which is now nearly three weeks and a cost of £1,000 for the plumber I have on site who can't do any work until the shower tray arrives.
Really poor communication, this company shouldn't be advertising products with dates they can't deliver on, its now too late to order from anyone else so I'm stuck hoping that I will get my item on Wednesday.

11 lipca 2016
Opinia niezależna
Oceniono na 1 z 5

Appalling

Disappointed and angry at the appalling service I have received from MyBathrooms. On 23rd April I ordered an Axor showerpipe worth almost a thousand pounds, yet, 6 weeks later, I am still waiting for the item.

An error was initially made by their team: two weeks after ordering I received a handshower of the same brand (not great for nearly a grand...). I then contacted MyBathrooms and was told that the showerpipe would be sent to me shortly. I have been calling three times since then to check on the progress of my order and on each occasion was only given very vague answers. Yesterday, I was told that the showerpipe would be with me on the same day, yet I am still waiting for it. Throughout this whole ordeal, MyBathroom never proactively contacted me to provide an update...

I am now in a position where I have no option but to pursue a claim through the relevant legal channels.

On the plus side, the lady on the phone, whom unfortunately I got to know quite well, is fairly friendly...

3 czerwca 2016
Opinia niezależna
Oceniono na 5 z 5

Smooth Service

I ordered a basin and a few bathroom accessories from them, what I really like is- their delivery time! Within 2 days my parcel received and it was exactly how I wanted. Another good thing about My Bathrooms is, their extra cheap prices as compared to other stores online. I wanted something smooth on my budget and they took care of that. I am a happy customer because of the quick delivery and big discount deals.

Keep it up guys!

13 kwietnia 2016
Opinia niezależna
Oceniono na 5 z 5

Fantastic!

A friend suggested I visit MyBathrooms for the items I needed. From the wide variety of brands and products to competitive prices to the friendly staff; the service was absolutely fantastic! Ordered through the website, items were delivered right on time. Thank you, MyBathrooms!

13 kwietnia 2016
Opinia niezależna
Oceniono na 5 z 5

Excellent Service; Prompt Delivery & Friendly Staff

Would recommend My Bathrooms to anybody who’s renovating or remodeling their bathroom! Recently bought a towel warmer and a couple of taps – was amazed to see the price difference as compared to other brands. The best part was the products reaching me exactly as and when promised!

7 kwietnia 2016
Opinia niezależna
Oceniono na 5 z 5

Recommended

I ordered my shower wastes and few other items and they were delivered on time. Amazing service! My new wet room is now complete. Thanks for your help, your products are great value. Would recommend!

5 kwietnia 2016
Opinia niezależna
Oceniono na 1 z 5

Didn't pass on instructions to delivery company, delivery didn't show up on subsequently agreed date

I used the delivery information field on the order form to request that my order was left in my shed but this did not happen. When I called the delivery company directly they told me the message had not been passed on but arranged a date to redeliver. I waited in all day on this date but the item did not arrive. My husband and I had taken time off work in order to install our shower and this time was wasted.
The item has since been delivered but I never had any response to my two emails to My-Bathrooms. The company has very poor communication and used an unreliable delivery company. I will not be ordering from them again.

1 kwietnia 2016
Opinia niezależna
Oceniono na 1 z 5

Avoid

Ordered 5 days ago no sign of delivery so tried to contact them over 24hours ago, again no response. STAY AWAY FROM THIS COMPANY!!!!!!!!

You have had 2 emails off me and my phone is ringing when everyone else calls it, I do have a answerphone aswell !!!

4 lutego 2016
Opinia niezależna
Logo my-bathrooms

Odpowiedź od my-bathrooms

Dear paul

I am sorry that you are so disappointed with the service you have received. We have been trying to contact you on your mobile since you ordered, You have not answered your mobile and unfortunately you do not have a voicemail. Please contact us as soon as possible to discuss your order

Oceniono na 5 z 5

Great service, good communication.

I had a nice fast delivery and notification by text to say when it was coming and when it had been delivered. This was great as the house is at present being re-built so I'm not actually in it. Would definitely recommend this company to anyone

29 sierpnia 2015
Opinia niezależna
Oceniono na 4 z 5

Order came incorrectly but swiftly sorted

My order arrived completely wrong, with a different tap, different flush plate and half a shower. My Bathrooms had sent the correct order information through to Crosswater but they sent the wrong items. Someone from Crosswater was in touch the next day and a new order sent that same day. No fault of My Bathrooms and was all sorted out.

10 sierpnia 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent Customer Service

Ordered some sanitary-ware with free delivery. Unfortunately, there was a long wait before my items were available. My-bathrooms contacted me promptly to inform me, so I was able to make other arrangements in a timely manner. Excellent customer service.

21 lipca 2015
Opinia niezależna
Oceniono na 5 z 5

Excellent

Great prices and excellent customer service from Jakki in the Harrogate branch.

24 czerwca 2015
Opinia niezależna
Oceniono na 5 z 5

Fantastic Service

The service was fantastic. They didn't have the taps that I had purchased and helped me enormously to find alternative ones. I would recommend to anyone to use them.

23 czerwca 2015
Opinia niezależna

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