Needed an honest opinion on my tyres after being told elsewhere my tyres needed replacing, the staff were fantastic took the time to look and gave me an estimate on how much life was left in the tyres... Zobacz więcej
Lokalizacja
Zmień lokalizację89-91 Liverpool Rd, ST5 2AY Newcastle under Lyme, England, GB
•Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Just had to make an impromptu visit for tyres following MOT. Called to Newcastle-under-Lyme branch Gave Mr Tyres a call, asked about my specific requirement told to call up. Fantastic service, h... Zobacz więcej
Only booked yesterday to have 2 tyres fitted, also asked once got there to have tracking done. Great service and friendly will be going back
Perfect SUV tyre and wheel swap on my VW Touareg this wet and windy Friday afternoon - zero waiting with the guys on it as soon as I arrived. An excellent job and great customer service - even helped... Zobacz więcej
Informacje dotyczące firmy
- Wulkanizacja
- również w kategorii:
- Naprawa samochodów
- Naprawa samochodu
- Stacja kontroli samochodów
- Ustawianie zbieżności kół
- Wymiana oleju
Napisane przez firmę
With 40+ branches across Central England, Mr Tyre provide a friendly service for your auto needs. Whether it's fast fitting of tyres, MOT tests & servicing or batteries, brakes and clutches, we're open 6 days a week offering competitive prices.
Our promise to you
Napisane przez firmę
- Quality customer service
- Established in 1971, Mr. Tyre are now one of Central England’s leading autocentres, always bringing our expertise and friendly service to every customer. Across all of our 40+ branches, you can expect the highest level of customer service.
- Honest advice
- You can trust us to always offer honest advice and the best value for money without ever compromising on quality. We strive to be at the top of our game as an autocentre, including keeping up with automative technology. Our expert mechanics are happy to help with any repairs, testing or inspections.
Your local tyre expert
We supply premium tyres and offer professional tyre fitting
Mr Tyre has a ‘No Hidden Extras’ policy, meaning all our tyre prices include VAT, fitting, wheel balance, and old tyre disposal charges.
Search For Tyres
Dane kontaktowe
89-91 Liverpool Rd, ST5 2AY, Newcastle under Lyme, England, Zjednoczone Królestwo
- 441782710848
4,8
Doskonała
640 recenzji
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Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Może korzystać z AI, aby udzielać odpowiedziCzytaj więcej
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
4 new tyres and tracking.
4 new tyres and tracking.
Damaged 1 of my freshly refurbished wheels which will now need to be redone.
Also steering wheel doesn't sit straight.
Poor!
1 marca 2025
Odpowiedź od Mr Tyre Ltd - Newcastle under Lyme
Dear Mr Stewart,
Unfortunately, one of your wheels was marked when we fitted the tyres on Saturday. As we are an honest company, our manager informed you of this straight away and gave you options in regards to us resolving the issue. You decided at the time to have the wheel alignment carried out free of charge and a 10% discount off the original quoted price as a satisfactory resolution.
If you are alleging the steering wheel doesn't sit straight, kindly return to the depot so it can be checked and hopefully rectified.
Kind regards,
Ian
Mr Tyre Ltd
Used them for years won’t go anywhere…
Used them for years won’t go anywhere else. Good prices excellent staff and a1 service everytime
28 lutego 2025
Great service
Had a puncture and needed it repaired. Turned out to there was a tear in the tyre wall as well - all repaired quickly and great service.
25 lutego 2025
Efficient Service from ordering tyres…
Efficient Service from ordering tyres online,booking appointment and then having them fitted.
3 lutego 2025
Very quick service even though they…
Very quick service even though they were short staffed good quality tire and fairly priced.
31 stycznia 2025
Excellent service as always
31 stycznia 2025
Absolutely awful company!
Absolutely awful company!
Can't carry out an mot properly!
Fails things that are perfectly fine and doesn't notice major things like a crack alloy, low oil or oil leak.
Absolutely rude customer service!
Would definitely avoid at all cost!
18 stycznia 2025
Opinia niezależna
Odpowiedź od Mr Tyre Ltd - Newcastle under Lyme
Dear Customer,
We are not surprised you have now gone down this route, seeing as you contacted us with a complaint which was full of inconsistencies and factually incorrect information. We are a reputable company and it is unreasonable to portion blame and cost to work that was required or you allege is required when we have simply carried out a MOT test to the correct standard as laid down by the DVSA.
Kind regards,
Ian
Mr Tyre Ltd
Used in the past after booking with…
Used in the past after booking with black circle. This time phoned late to check a slow puncture told not an issue if I could get there before half 12 got there took the wheel off and told it was worth repairing...could find the leaknso stripped the wheel fitted a new valve and told keep an eye on it...no charge...Thanks guys
18 stycznia 2025
Opinia niezależna
Superb Service
Called in after getting a punctured tyre (my own stupid fault) to get a replacement. Even though they were having system problems at the time they contacted another branch to get prices and replaced the tyre while I waited.
Excellent service, highly recommended.
16 stycznia 2025
Opinia niezależna
Excellent MOT service and prices were…
Excellent MOT service and prices were good too.
10 stycznia 2025
Friendly and efficient service.
Friendly and efficient service.. will definitely be a returning customer.
9 stycznia 2025
Great customer service.
I made the booking online for tyres to be changed on my car but the garage did ring to inform me they didn't have the stock of the tyres I chose so offered a different tyre for the price quoted very happy, great customer service only place I would go for my tyres.
2 stycznia 2025
Great team of lads
Car booked in for mot , failed unfortunately, rebooted the following day on there last day of the year , work completed at a fair price, was kept updated throughout the process.. definitely recommend Mr Tyre
30 grudnia 2024
Fantastic service from Paul
Tyres fitted and alignment all done at a good price
Had to call the branch back about 10 minutes after leaving as I heard a noise from the wheels, Paul from the Newcastle branch drove out to me and took a look, turns out a large stone had got stuck in my brakes, he sorted the problem and didn’t charge anything, overall fantastic service.
30 grudnia 2024
DECENT SERVICE
SWIFT SERVICE BUT NEEDED NEW TYRES WHICH THEY QUOTED ME A PRICE FOR AND AFTER LOOKING MYSELF COULD GET THEM MUCH CHEAPER !
REACTION WAS OH I CAN’T MATCH THAT PRICE - BUT THEN MORE THAN MATCHED THE PRICE FROM ELSEWHERE AND ALSO CHEAPER THAN YOUR OWN WEBSITE !!
DON’T ACCEPT THE PRICE THEY GIVE YOU - ESPECIALLY WHEN YOU ARE A WOMAN AND THEY THINK YOU ARE STUPID !!
20 grudnia 2024
Odpowiedź od Mr Tyre Ltd - Newcastle under Lyme
Hello Customer,
Thank you for taking the time to leave your comments.
Unfortunately, we cannot see the specific details of what you had been quoted for. However, we do provide very competitive prices that are routinely adjusted to represent good value for money. Where possible, we're happy to match or beat other prices, but this is not always feasible, and prices vary depending on the size and pattern required or requested.
We treat all customers in a respectful and honest manner, as would be expected from any reputable modern business. Our staff are here to help everyone, and it's unfortunate that you have taken a negative view on this occasion, though you have kindly remarked on the swift service.
We hope that you appreciate the sincerity of our response and that you'll visit us again in the future, where we're sure your view will improve as you see that our staff work hard to deliver a great service.
Kind regards,
James
Mr Tyre Ltd - Customer Service Team
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