I emailed the company as I ordered 2 dog beds as only one arrived on the first delivery and it looked like it would never turn into the fluffy bed I ordered.it was vacuum packed.Well its just fabu... Zobacz więcej
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The “real”CEO reached out after I left a bad review He offered to send a replacement bed, free of charge, no strings ( I had already received a full refund for the previous one) as he wanted me to... Zobacz więcej
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I wish I had known about these cool mats ages ago. It's so distressing to see your beloved furbaby suffering in the intense heat......... but wait for it ....... I bought a cool mat for George the ro... Zobacz więcej
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Excellent Service and Delivery of products. My pet is really enjoying his new bed which is unusual as he shreds every bed we have bought him. Unfortunately I didn’t get his cooling sheet big eno... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
MrFluffyFriend™ was founded in 2020 by a dedicated team of animal lovers. Our mission is simple: to offer high-quality and budget-friendly anti-anxiety pet products that prioritise the health, happiness, and well-being of your beloved pets. Your furry friend is our priority: if our product isn't an ideal fit, most items can be returned within 30 days. And because we want returns to be as easy as possible, we've opened local return addresses all around the globe based on feedback from our customers — quick, easy, and close to home. Our pet-loving customer service team is available 24/7 and aims to address your inquiries as soon as possible. Reach out to us at info@mrfluffyfriend.com. Our team is dedicated to finding new and exciting ways to enhance the lives of both pets and their owners every day. With our extended MrFluffyFriend™ family, we give all pets the love and care they deserve!
Dane kontaktowe
Zjednoczone Królestwo
- info@mrfluffyfriend.co.uk
- www.mrfluffyfriend.co.uk
4,5
Doskonała
312 recenzji
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Inni użytkownicy przeglądali również
I mistakenly ordered the wrong size...I…
I mistakenly ordered the wrong size...I ordered a small but a medium is the size I need... so please get the right size for your pet. My Charlie just lays is head on it but it a good products and customer service is one of the best
6 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Diane,
Thank you so much for your lovely review! 💙 We're glad to hear you're happy with the quality of the bed and that our customer service made a positive impression. Thank you as well for sharing your sizing advice—it will certainly help other pet parents. We hope Charlie enjoys his cozy spot, even if it's just as the perfect headrest! 🐾
Easy to order
Easy to order, good delivery. I was sceptical to purchase as over the 12 years we’ve had our dog I can assure you I’ve tried them all (cool mat) would she go on them…..NO! As soon as u open my parcel you could feel how cool the mat was, great quality too. As soon as I put it on the floor she went straight on it. 100% satisfaction from Lexi. Thoroughly recommend. I wish I could show you a photo of her on the cool mat. I bought XL great for my 20kg Australian Labradoodle
6 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for such a wonderful review, Pauline! 🌟 We absolutely loved reading about Lexi making herself comfortable on the cooling mat straight away—what a fantastic seal of approval! We're delighted that the quality and cooling effect exceeded your expectations. Thank you for recommending us, and please give Lexi a cuddle from all of us! 💙
Quick delivery
Quick delivery, really is cool to the touch, in my dogs basket for when she sleeps
6 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Glen,
Thank you for your kind feedback! We're so pleased to hear your cooling mat arrived quickly and is already keeping your pup comfortable in her basket. We hope she enjoys many cool and restful naps throughout the warmer days. 🐶
These actually work
I was unsure whether these cooling beds would work but was willing to try anything. Both dogs love them and they are cool the touch. I opted for 2 x XXL but could have probably bought the XL size for my two Labradors. Recommended.
6 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your fantastic review, Karen! 🐾 We're so happy to hear both of your Labradors are enjoying their cooling beds. It's great to know they won you over, and we really appreciate you sharing your sizing experience—it will be helpful for other customers choosing the right fit. Thanks again for your recommendation!
Delivery was good 👍
Delivery was good 👍. The item arrived and it is good quality. I would recommend the dog cool mat and MrFluffyFriend.
3 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Graham,
Thank you for taking the time to leave us a review! 😊 We're delighted to hear your order arrived promptly and that you're pleased with the quality of the cooling mat. Your recommendation truly means a lot to us. Wishing your furry friend plenty of cool, comfortable naps!
Good communication and up to date with…
Good communication and up to date with deliveries bit disappointed with the size its a bit small for him but he does sit on it!
6 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Sue,
Thank you for your honest feedback. We're pleased to hear you were happy with the communication and delivery updates. We're sorry the mat wasn't quite the size you expected, but we're glad to know your boy is still enjoying it! Thank you as well for mentioning the sizing—it can be really helpful for other pet owners when choosing the best fit. 🤗
Cool Mat
This was my first time ordering and I'm chuffed to bits with the cool mats! It's not like the awful rubbery/plastic gel filled ones, it's got a lovely soft covering and my greyhound loves it.
Will definitely be ordering from MrFluuffyFriend again.
Great service, arrived fairly quickly, very happy owner and dog.
23 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Tracey,
Thank you for your amazing review! We're thrilled that both you and your greyhound are so happy with the cooling mat. It's wonderful to hear you love the soft fabric and that it's a great alternative to traditional gel-filled mats. We truly appreciate your support and can't wait to welcome you back for your next order. Happy lounging to your beautiful pup! 🐕
Cooling mat an instant success
I ordered a cooling mat from MrFluffyFriend for our beautiful Cavapoo, Belle. Delivered today and was an instant hit 👏🏻
3 lipca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Jackie,
Thank you so much for your lovely review!
We're delighted to hear that Belle took to her new cooling mat straight away—there's nothing better than an instant success! We hope it helps keep her cool and comfortable all summer long.
Please give beautiful Belle some extra cuddles from all of us at MrFluffyFriend! 🐾🌸
Comfy is a good word but Fluffy is a better one was excited when the half moon shape…
I was excited when the half moon shape arrived the only upsetting thing was the cover looked used and scruffy and dirty however my dog loves it but I have to put a cover over the bed as it doesn't do my lounge any favours and I couldn't afford to send it back The price was high enough but I love my dog so much she is a golden retriever and it was her birthday present I am 85 and wouldn't be able to carry it into the post office anyway but she does love it along with the other 5 Fluffy items she has every one gets a turn she is lost for choice bless her thanks for making her so comfy and content and happy I wish I could get into one of them Shirley Roberts
23 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Shirley,
Thank you for taking the time to share your feedback, and we're sorry to hear the cover didn't look as you expected when it arrived.
That certainly isn't the experience we want for our customers, as it's not usual for our beds to appear used or dirty. Since the product is already in use, it may no longer be possible for us to determine what it looked like upon arrival, but we truly appreciate you bringing it to our attention.
We're so pleased to hear that your Golden Retriever loves her birthday present and is enjoying it alongside her other MrFluffyFriend favourites. It means a lot to us that she's so happy and comfortable. Thank you again for your honest feedback, and we wish you both many more cosy moments together. 🐾
I was really pleased with the anxiety…
I was really pleased with the anxiety bed well made and great quality . Wasn’t sure what to expect but pleasantly surprised.😁
27 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you so much for your lovely review, Alison! We're delighted to hear the calming bed exceeded your expectations and that you were pleasantly surprised by its quality. Knowing you're happy with your purchase means a great deal to us. We hope it brings your furry friend many cosy and relaxing naps. 🐾
Amazing Cooling Mat
The cooling mat is absolutely amazing and has really helped our puppy in the class few days. I was very skeptical at first but put my hand on it and you could feel the cooling effect. Washes really well and dries quickly. The only thing that prevented me giving 5 stars was the length of time it took to come. I bought a different cooling mat from Amazon which arrived the next day so I had decided to return this one if it ever turned up. When it did arrive and I tried it I decided to keep both and am considering buying another McFluffy cooling mat. Overall very satisfied
28 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Mrs. Chapman,
Thank you for sharing such a thoughtful review! We're so pleased to hear the cooling mat has been helping your puppy stay comfortable during the warmer days and that you've been impressed with its cooling effect, as well as how easy it is to wash and dry.
We also appreciate your honest feedback about the delivery time. We understand the wait can be frustrating, and we're sorry it took longer than you expected. It's wonderful to hear that once it arrived, it exceeded your expectations and earned a permanent place alongside your other mat. Thank you for considering another one—we truly appreciate your support! 🌿
Received an XL size bed and it was…
Received an XL size bed and it was packaged so well, perfect condition high quality & extremely soft fabric yet a buoyant supportive base.. Our dog loves it. Highly recommended....
26 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your wonderful review, Tracy! We're delighted to hear the XL bed arrived in perfect condition and that you were impressed with its quality, softness, and supportive base. Most importantly, we're thrilled your dog loves it. Thank you so much for your recommendation! 🐾
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you, Derek! We're delighted to hear you were happy with both our customer service and the quality of your purchase. Your support means a great deal to us.
Ordered many dog beds before but never…
Ordered many dog beds before but never off this site! this one is nice and quality good but did think nearly £60 was abit expensive for this bed!
18 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Helen,
Thank you for giving us a try. We're so pleased you were happy with the quality of the bed. We also appreciate your honest feedback about the price. We strive to offer products made with quality materials and lasting comfort, while delivering the level of service our customers expect. Thank you again for sharing your thoughts.
Surprising good and cool
Surprising good, my frenchie slept all night on this blanket without constantly moving about to find a cool spot. Recommended to all
20 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Hi Mr. T,
That’s great to hear. Really glad the blanket helped you stay comfortable through the night and reduced the constant shifting for cooler spots. Appreciate the recommendation — simple feedback like this says a lot.
Lovely comfy beds
Lovely comfy beds, dogs love them, ordering easy and sizes accurate.
20 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your kind review, Ms. Judith Leigh. We’re glad to hear the beds are a hit with your dogs and that you found the ordering process easy with accurate sizing.
Dog loved her sofa as she has snapped…
Dog loved her sofa as she has snapped her cruciate and loves sleeping with head on cushion . Only down side is the packaging, thought it would have been better in cardboard box instead of scrounged up in plastic
8 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your feedback, Judi. We’re really sorry to hear about your dog’s cruciate injury and hope she continues to find comfort resting with her head on the cushion. We also appreciate your honest note regarding the packaging — we’ll take this into consideration for future improvements 📦
Senior girl seems to like it.
Based on other dog related orders, this one seem to take bit longer to arrive.
Blanket feels cool on touch, and 12.5 old Staffy seem to realise what it does and doesnt make it in a pile or ball :) keeps it spread out on her orthopedic bed.
18 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your detailed review. We’re pleased to hear the cooling blanket is helping your senior Staffy stay more comfortable, and it’s great that she naturally keeps it in place on her orthopedic bed.
Excellent customer service!
18 czerwca 2026
Opinia niezależna
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your kind words, Mrs Angie Thurston. We’re very happy to know you had a positive experience with our customer service.
Odpowiedź od MrFluffyFriend™ United Kingdom
Thank you for your feedback, Rosaleen. We’re glad to hear you’re happy with both the service and the quality of your order.
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