Worst garage to date, poor communication and they had lied to my insurance company about a delay, I went elsewhere to have my repairs due to trust issues with them. I have zero trust in liars that t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent repair and paintwork! My car was looking a bit funny before, but Marshmallow (my insurer) recommended Steer Romford and they didn’t disappoint. Within just 3 weeks my baby car was back on... Zobacz więcej
Reakcja na opinię
Excellent experience with these repairers, constantly kept in the loop as to progress, helpful staff and car was picked up and dropped off. There was complications with the insurance side and the team... Zobacz więcej
Reakcja na opinię
Alton Cars of Hull. Totally professional outfit from their initial phone call, right thru to me handing back their courtesy car. After a whole year of wrangling and waiting on my insurance company... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
Napisane przez firmę
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Dane kontaktowe
Dean Clough, HX3 5AX, Halifax, Zjednoczone Królestwo
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4,4
Doskonała
751 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
My claim was handled with speed and…
My claim was handled with speed and repairs done timeously
1 sierpnia 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
The car has been repaired perfectly and…
The car has been repaired perfectly and staff were so professional
6 sierpnia 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good morning,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Kind regards,
Motor Repair Network
Brilliant customer service
Once my insurer had given them the go ahead they fully repaired my car.
I was supplied with an automatic courtesy car as soon as they collected my car from my home
14 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good morning,
Thank you very much for your review. We’re delighted to hear that you’re happy with the service we provided, and very much appreciate your feedback.
Your sincerely,
Motor Repair Network
Good service.Considered our priority…
Good service.Considered our priority while picking up and dropping the vehicle.Very helpful
31 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good morning,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Your sincerely,
Motor Repair Network
Avoid at all costs
My insurer sent my car to them after an accident. They promised a 3-week repair, but it took over 2 months. When I finally went to collect the car, they forced me to sign paperwork before even showing me the car. After the long wait, the car still wasn’t properly repaired, there still a loud abnormal noise from the engine.
The staff dismissed it as “wear and tear” on the exhaust, but I knew that wasn’t true. I had the car independently inspected, and it turned out the issue was two broken engine mounts, nothing to do with the exhaust and a completely different part of the car. They had sent my insurer a false report blaming the noise on wear and tear, and even lied that my independent garage was agreed with them (it wasn’t).
I was left with a faulty car and no support. It took ages to escalation to the Financial Ombudsman, who ruled in my favour. My insurer had to cover the proper repair and compensation.
They were dishonest, unprofessional, and evasive throughout. They shifted blame, misled my insurer, and showed no accountability. Absolutely appalling service, do not trust them with your vehicle.
31 stycznia 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good morning,
We work closely with our repair partners to deliver a seamless customer experience and are sorry to hear this was not what you experienced.
We appreciate your feedback and will use it as part of our continuous improvement process.
Your sincerely,
Motor Repair Network
Odpowiedź od Activate Collision Solutions
Good morning Muhammad,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team/s.
Yours sincerely,
Motor Repair Network
Odpowiedź od Activate Collision Solutions
Good Morning Severin,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Really good customer care and a…
Really good customer care and a fantastic service
23 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Marek,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
I had my car repaired at this garage…
I had my car repaired at this garage after another vehicle reversed into mine, causing a dent, scratches, and cracked paint above the rear wheel. The repairs were handled through insurance.
Initially, everything looked fine, but after just a month, the paint has started cracking again. It now seems like the garage only painted over the damage without properly fixing the surface underneath. This is disappointing, especially considering it was meant to be a professional insurance-approved repair.
I expected a lasting and high-quality job, not a quick cover-up. I would appreciate someone from the garage contacting me to discuss how this can be resolved properly.
29 maja 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning,
Thank you for your feedback. Ensuring a safe and high-quality repair is our number one priority, and we are keen to resolve any issues as promptly as possible.
If you haven’t already done so, please contact the repairer directly. If you have already tried this or would prefer to speak to one of our team, please email reviews@motorrepairnetwork.com with your claim or registration number.
Lovely people to deal with ,always…
Lovely people to deal with ,always happy to answer my questions.
Car has been returned today ,paintwork looks amazing ,car has been returned with the same amount of diesel as when is been picked up! WOW , usually garages dont make this effort.
100% recommend them.
17 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Cryss,
Thank you so much for the kind words! We're really glad you're happy with the repairs. We always aim to go the extra mile, so it's great to hear that it made a difference. Thanks for the recommendation!
Brilliant company to deal with
Brilliant company to deal with, communication very good just all round top service
15 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Marc,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Good job
Amazing attention to detail on my car's repair and customer service from the lady at the body shop reception, she's a star ⭐.
7 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Kelvin,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Great courtesy and professionalism
I’d like to sincerely appreciate the entire team for their outstanding service. Right from the first day, your team displayed great courtesy and professionalism. I especially value the patience you showed in listening to my concerns and ensuring every detail was noted. The periodic updates you provided kept me informed and reassured throughout the process. It’s rare to find such a considerate and transparent approach these days. Thank you for your excellent work — I will gladly recommend your service to others
9 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Anil,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Very good …
Repairs ran over a bit but I was kept informed regularly and so not a problem. Excellent repairs
7 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Rob,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
MRN feedback
Motor Repair Network showed great patience with my queries. The main thing is they selected Steer Automotive group for repairs which dealt with the car recovery and repairs professionally.
3 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Morning Haider,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Did really good job with my repair and…
Did really good job with my repair and did fast than expected really appreciate their work.
1 lipca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Afternoon Bibek,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Genuine, friendly and professional
Genuine, kind, friendly, caring staff and professional efficient repairs after a deer strike at speed. I was very impressed with the unexpected interior clean of my filthy car too - THANK YOU!
27 czerwca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Afternoon Charlotte,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Marshmallow Repair Network
MRN, my wife and l were pleasantly surprised, by great workmanship by Chatham Steer garage. They kept us updated every step of the way. Thank you Kirsty.
20 czerwca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Afternoon Daniel,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent repair and communication
Excellent repair and communication. David who collected my car for repair and delivered it after repair was brilliant making the process so easy. I have no complaints in the work done on my car.
16 czerwca 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Afternoon Geoffrey,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
Great job has done to my vehicle
Great job has done to my vehicle. Thank you.
22 maja 2025
Opinia niezależna
Odpowiedź od Activate Collision Solutions
Good Afternoon Ozlem,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.