Ordered a tyre supposedly from a uk company so expecting a fairly quick delivery. Eventually got a tracking number but showed the item was in Germany. A week later still no update on the tracking inf... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This company takes an order for your tyre, but they seem to have no "influence" or control over the "warehouse" which they claim has it in stock or actually getting it delivered. I have been waiting 6... Zobacz więcej
I really wish that I had read the reviews before placing my order. The company lacks transparency completely, and I am not sure how they could operate under these terms all the way from Germany. T... Zobacz więcej
Avoid this company like a plague they are scammers!!!!🤬🤬🤬🤬 Based in Germany not UK like they make out, takes over 3 weeks to deliver with tracking information in German that doesn't recognise t... Zobacz więcej
Informacje dotyczące firmy
O moto-tyres.co.uk
Napisane przez firmę
Moto-tyres.co.uk is not only your personal online specialist for motorcycle tires of all brands, sizes, and price segments but also offers a wide range of inner tubes, rim tapes, and mousse. We also accommodate special requests such as express shipping or a current DOT – all at a great price.
Speed is key at Moto-tyres.co.uk: from the web straight to the road! Even during peak seasons in spring and autumn, we ensure fast delivery thanks to our extensive stock of tires.
Our selection covers an unparalleled range in the following categories:
- Supersport street tires,
- Racing motorcycle tires,
- Touring sport diagonal tires, Touring sport radial tires,
- For choppers and cruisers
- Enduro and Motocross tires,
- Scooter and moped tires as well as Quad/ATV tires,
- as well as inner tubes and rim tapes.
Moto-tyres.co.uk is a service of Deltitrade Ltd, which operates online tire shops in more than 40 countries and has been established in the market for over 25 years.
Our online shop is TÜV-certified and offers a secure shopping experience with multiple payment options.
Even after your purchase, you can benefit from our excellent service thanks to our extensive network of mounting partners.
You can choose to have your new tires shipped directly to your mounting specialist during the ordering process.
Our customer reviews speak for themselves: high satisfaction with our service, fast delivery, and the quality of our products.
Dane kontaktowe
Eden House, Two Rivers Business Park, Station Lane, OX28 4BL, Witney, Oxon, Zjednoczone Królestwo
- 03308186179
- moto-tyres@delti.com
- www.moto-tyres.co.uk
1,5
Bardzo słaba
806 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Never received my tyre – no support, no refund
I ordered a tyre and never received it. The tracking link leads to a weird German website that doesn't even show my name or address, so I can't confirm if it's even for me. I've tried contacting customer service multiple times, but no response for days. At this point, I feel scammed – no tyre, no money, no help. Avoid this seller unless you enjoy throwing money into the void.
14 lipca 2025
Opinia niezależna
I had to wait for ONE Month before the…
I had to wait for ONE Month before the tyre was delivered.
This is totally unacceptable.
The company states it's .co.uk but it is actually situated in Germany.
Take my advice and don't buy anything from them, ever.
29 maja 2025
Opinia niezależna
AVOID AT ALL COSTS!!
AVOID AT ALL COSTS!!
I wish I saw the reviews before I ordered :( They have shipped one tyre and told me it will be 2-weeks getting to me, who knows when the second tyre is coming... I don't! I am in the process of cancelling the order now already been on hold 20 minutes they make it almost impossible to cancel.
28 kwietnia 2025
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Customer,
Thank you for your e-mail.
We’re really sorry to hear about your experience. We understand how frustrating it can be to deal with delays and difficulty in cancelling an order. This is certainly not the level of service we aim to provide, and we appreciate you bringing this to our attention. Please reach out with your order RD number for immediate assistance, and we'll do everything we can to resolve this as quickly as possible.
Thank you for your feedback, and we hope to make things right.
Team moto-tyres.co.uk
The price was the best I could find
The price was the best I could find, the tyre was an established brand and was delivered inside the agreed time by 2 days.
29 marca 2025
Odpowiedź od moto-tyres.co.uk
Dear Customer,
Thank you for your feedback!
We're glad to hear you found the best price with us and were happy with the quality of the tyre. We also appreciate your patience with the slight delivery delay and are pleased it still arrived close to the expected timeframe.
We look forward to serving you again in the future.
Team moto-tyres.co.uk
Odpowiedź od moto-tyres.co.uk
Dear Customer,
Thank you for your review. We always aim for great prices and fast delivery. Hope to see you again soon!
Your mytyres.co.uk team
As ordered but at bit slow coming.
The tyres took a little while getting here and didn't come together but at least they came and were what I ordered unlike another company I tried. Tyres now on bike and ready for the warmer weather.
22 stycznia 2025
Odpowiedź od moto-tyres.co.uk
Dear Mr Philip Cook,
Thank you for your review.
We are pleased to hear that you have received your goods, and we are sorry for the delay caused by customs.
Your mytyres.co.uk team - SL
Item was overdue by a week and getting…
Item was overdue by a week and getting in touch with a real person was very difficult.
6 lutego 2025
Odpowiedź od moto-tyres.co.uk
Dear Robert Magill,
Thank you for your review.
We are sorry to hear you've experienced issues while ordering with us.
It seems your order was delayed due to an issue with customs which impacted your order as well.
Your mytyres.co.uk team - SL
Top notch company good delivery got…
Top notch company good delivery got notified when delivery would take place reason for using this company is that the price is our competitive
7 lutego 2025
Odpowiedź od moto-tyres.co.uk
Dear Dawkins,
We would like to sincerely thank you for your positive review.
It is a great pleasure for us to hear that you are satisfied with our service. Rest assured, we will continue to do everything we can to meet your expectations in the future.
We wish you continued enjoyment browsing our shop.
Best regards,
Your moto-tyres.co.uk Team
Right price and as described
Right price and as described. It takes quite a while for the order to be delivered and there was a little uncertainty between ordering and delivery that it was a scam, but all good in the end and happy with the results. Would use moto tyres again.
10 stycznia 2025
Odpowiedź od moto-tyres.co.uk
Dear Customer,
We would like to sincerely thank you for your positive review.
We were very pleased to read your kind words. For your next order, we will do our best to ensure your satisfaction.
We wish you continued enjoyment shopping in our store.
Best regards,
Your moto-tyres.co.uk Team
Wish I had read the reviews!
Wish I had read the reviews!!
Please avoid at all cost !!
I won't go into details but 2 tyres have cost me over £500 .. got hassle over email and a letter saying £130 was being handed over to their debt collectors
This company is NOT in the UK like they CLAIM
1 października 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mrs Binch,
Thank you for reaching out and sharing your concerns.
We understand the frustration you’re experiencing, and we appreciate your cooperation in resolving this matter.
To address the issue regarding the delivery of the tyres, we recommend contacting DPD directly to obtain the necessary documentation. This proof will help clarify that the tyres were not requested to be left at your property in your absence.
If you need any further assistance or support, please do not hesitate to reach out.
Thank you for your understanding.
Best regards,
Team mytyres.co.uk
Odpowiedź od moto-tyres.co.uk
Dear Mr Dyer,
Thank you for your review.
We are pleased to hear that your order has gone through without any issues and that you are satisfied with our service.
Your mytyres.co.uk team - SL
Odpowiedź od moto-tyres.co.uk
Dear Mr Barker,
We would like to sincerely thank you for your positive feedback. It is a great pleasure for us to hear that you are satisfied with our service. Rest assured, we will continue to do everything we can to meet your expectations in the future.
We wish you continued enjoyment browsing our shop.
Best regards,
Your mytyres.co.uk Team
Avoid at all cost
Over priced,
Slow delivery (3 weeks)
Quick to collect (next day of course)
Slow customer services average 45 mins to 90 mins.
Still waiting for a refund a month later, only saving grace is PayPal protection !
Avoid this dreadful company at all costs !!!!
8 lipca 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear John,
Thank you for your review.
We understand your frustration with the pricing, delivery delays, and customer service response times. This is not the standard we aim to provide.
To resolve your refund issue promptly, could you please provide us with your order number or contact us directly at moto-tyres@delti.com. We want to address this matter as quickly as possible.
Thank you for your feedback and for bringing this to our attention.
Your moto-tyres Team NA
RUBBISH customer service.my husband…
RUBBISH customer service.my husband ordered 2 tyres for only one to be delivered. he has been trying to contact them since yesterday, the day the one ture was delivered, without success. he was number 7 in line, then number 1 for 2 hours. he tried again today and he is number 2 in line for a while. he emailed them without response.
13 sierpnia 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mrs Gezer,
Thank you for your review.
We sincerely apologize for the frustrating experience. It’s unacceptable that only one tire was delivered and that our communication has been so poor. We deeply regret the inconvenience this has caused. Please send us your order RD number to check the case for you.
Edit: It looks like there is no order placed with the phone number an e-mail address you have provided. We kindly ask you to provide the order RD number as well. If the order was placed under your husband's contact details, we would need them instead.
Thank you for bringing this to our attention, and we appreciate your patience as we work to resolve this matter.
Your moto-tyres.co.uk Team NA
Absolutely rubbish company
Absolutely rubbish company, makes out they are uk based then everything has to be shipped from abroad, waited over 2 weeks for my tyre to arrive and its the wrong tyre theyve sent, tried calling customer services and been number 1 in the queue for over 2 hours, absolute joke my order number is 53122930 i want a full refund, no chance im waiting another 2-3 weeks for a replacement to be sent
13 sierpnia 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mr Boulton,
Thank you for reaching out, and we sincerely apologize for the inconvenience you’ve experienced with your order. We understand how frustrating it must be to wait for two weeks only to receive the wrong tyre, and we deeply regret the delay in customer service response.
Regarding your request for a refund, we can confirm that it will be processed as soon as the incorrect tyre has been collected. We appreciate your patience during this process, and we will do our best to ensure the return is handled as quickly as possible.
If you have any further questions or concerns, please don't hesitate to let us know. We are here to assist you and resolve this issue to your satisfaction.
Sincerely,
Your mytyres.co.uk Team UH
I've not used this company before to…
I've not used this company before to order motorcycle tyres, but would definitely order again, very competitive prices, a verity to choose from, delivery within time scale, many thanks
27 lipca 2024
Odpowiedź od moto-tyres.co.uk
Dear Mr King,
Thank you for choosing us for your motorcycle tire purchase and for taking the time to share your experience! We’re delighted to hear that you found our prices competitive, appreciated the variety we offer, and that your order was delivered on time.
We’re thrilled to know that you would order from us again, and we look forward to serving you in the future. If you have any questions or need assistance, please don’t hesitate to reach out.
Many thanks for your kind words!
Your mytyres.co.uk Team UH
Good order was what I ordered came on…
Good order was what I ordered came on time will do business again
21 lipca 2024
Odpowiedź od moto-tyres.co.uk
Dear Mr Money,
We are glad to hear you are pleased with the consignment and the service provided by our company. We hope the tyres meet your expectations and look further to your next order.
Your mytyres.co.uk Team UH
Very poor communication
Very poor communication, tyre was returned to sender before leaving the EU.
Still waiting for my refund.
Avoid. Avoid
17 lipca 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mr Cowenz,
Thank you for your review.
We regret to hear that your order was returned to sender before leaving the EU. Please send us your order RD number to check the refund status.
We appreciate your patience and understanding during this time.
Thank you for bringing this to our attention.
Your moto-tyres.co.uk Team NA
Avoid this non UK business run from a shed
Waited over 2 weeks for a non existence tyre, tried contacting via phone/messaging. Automated voice told me parcel had been delivered so I waited online to speak to somebody....even though 1st in the queue no-one answered. Phoned dpd couriers uk who told me tyre had been returned to sender, when asked why he had no answer and put the phone down....obviously sick of the complainants about the business from a shed or more than likely part of it !
Opened a complaint with PayPal (proper company)who were amazing and got my money refunded.
6 lipca 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mr Nelson,
Thank you for your review.
We regret that due to the high volume of orders on account of the season our hotline service is temporarily overloaded. Please inform us of your order RD number so that we can help you as quickly as possible.
Your moto-tyres.co.uk Team NA
Where is my order
Where is my order? I ordered this on 2nd of july and after a week of not being dispatched I’ve been told this will arrive by 16/07. Today I receieved another email saying its only been dispatched today. What hell is going on? My order number 52998685
15 lipca 2024
Opinia niezależna
Odpowiedź od moto-tyres.co.uk
Dear Mr Coman,
Thank you for your review.
The estimated delivery date for your order was supposed to be 16.07, however, due to customs check delivery can be somewhat delayed.
We understand how important timely deliveries are and regret that we did not meet your expectations.
Your mytyres.co.uk Team NA
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