Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Zobacz więcej
Reakcja na opinię
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Zobacz więcej
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Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Dane kontaktowe
21 Chiltern Street, W1U 7PH, London, Zjednoczone Królestwo
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Doskonała
396 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od MONC
Hello Nikos,
Thank you for your lovely review.
As always, we are here for anymore repairs or adjustments you might need in the future.
All the best,
The MONC Team.
Odpowiedź od MONC
Dear Lori,
It's always lovely hearing from you.
One day we hope to welcome you into store to meet the team, but until then, thank you for your continued support over the last 5 years.
All the best,
The MONC Team.
Simon was fantastic.
12 września 2025
Odpowiedź od MONC
Hello Thomas,
Thank you for taking the time to leave us a review.
I will be sure to pass on your lovely feedback with Simon.
If there is anything we can help with in the future, pease do get in touch.
Kind regards,
The MONC Team.
Odpowiedź od MONC
Good day Hamdan,
Thank you for taking the time to leave us a review.
If there is anything else we can help with in the future, please do let us know.
All the best,
The MONC Team.
Everything
Everything, thé service and the entire experience, not the least the glasses itself ❤️
21 sierpnia 2025
Odpowiedź od MONC
Dear Pascal,
Great to hear you enjoyed your experience and love your new MONC glasses.
We look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
Such a cool shop
Such a cool place, from interior, to the workers, to the glasses themselves, they have such cool glasses with unique colors, Chris was very cool and chill and very friendly, and the interior of the place was impeccable, would recommend if you like cool glasses with actual great quality.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od MONC
Dear Sam,
Thank you so much for taking the time to leave us such an in-depth review.
Chris and the rest of the team really do try and do things differently here all the while offering you the best customer journey and experience.
We look forward to having the chance to welcome you back into store again at some point in the future.
Kind regards
The MONC Team.
Odpowiedź od MONC
Good day Paulina,
Thank you for taking the time to leave us such a nice review.
We at MONC really do appreciate it and we look forward to having the chance to help you again in the future.
Kind regards
The MONC Team.
Thank you chris
Chris is so helpful tried his best to get me the best glasses for my face
8 sierpnia 2025
Odpowiedź od MONC
Dear Abdulelah,
We appreciate you taking the time to leave us such nice comments with regards to your recent store visit and we look forward to seeing you again at some point in the future.
All the best,
The MONC Team.
Odpowiedź od MONC
Good day Delia,
Thank you for taking the time to share your feedback with us, we really do appreciate it along with your continued support of MONC.
We look forward to helping you again in the future to find your perfect pair of MONC specs.
Kind Regards,
The MONC Team.
The design and the service are both top!
7 lipca 2025
Odpowiedź od MONC
Dear Kuo,
It was a pleasure welcoming you into store and we look forward to welcoming you into the MONC family.
All the best,
The MONC Team.
THE VERY BEST OF THE VERY B E S T
THE VERY BEST OF THE VERY B E S T! Fabulous service, and truly helpful advice, and arranged an eye test at the last minute around the corner! xxx
8 sierpnia 2025
Odpowiedź od MONC
Dear Mrs Wakefield,
Thank you so much for taking the time to leave us such a lovely review.
It's always a pleasure seeing you in store and we are always on hand to help where we can.
Kind regards,
The MONC Team.
Amazing experience
Amazing experience. Very knowledgeable and friendly. Best glasses on the market right now and eco friendly!
2 sierpnia 2025
Odpowiedź od MONC
Hello Julien,
We really appreciate you taking the time to leave us a review and we hope to see you again.
Kind regards
The MONC Team.
Odpowiedź od MONC
Dear Jonathan,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to see you again sometime in the future.
All the best,
The MONC Team.
Unbeatable customer service
Unbeatable customer service, the guys are always so friendly and welcoming. From purchasing my first pair of Monc Glasses to having my favourites reshaped when I’m in town.
3 lipca 2025
Odpowiedź od MONC
Dear Conor,
Thank you for taking the time to leave us such a lovely and positive review.
As a small team, we really do appreciate it and will be sure to pass on the great feedback to our team.
As always, please let us know if we can help with anything else in the future.
The MONC Team.
Odpowiedź od MONC
Hi Andrew,
We try our best to make things as easy as possible for our customers and we thank you for your support.
Kind regards,
The MONC Team.
Odpowiedź od MONC
Hi Basil,
Thank you for taking the time to leave us such a positive review. We really do appreciate it and look forward to having the chance to help you again in the future.
Kind regards,
The MONC Team.
Lenses replaced… a bargain !
My lovely dark glasses were so scratched after years of abuse so I decided to get the lenses replaced. 10 mins and £50 later my glasses were as good a new . A great sustainable solution
28 czerwca 2025
Odpowiedź od MONC
Hello Chantal,
Thank you for your kind review and informing others out there about the xtra services and repairs we can offer of Sunglasses.
Thank you for your continued support and we look forward to seeing you again soon.
The MONC Team.
Chris and Roxy were so accommodating…
Chris and Roxy were so accommodating and so helpful
It was such a fun experience. If we didn’t have plans would have loved to stay longer
Can’t wait to head back in Autumn when we return
Looking forward to the new collections
31 lipca 2025
Odpowiedź od MONC
Dear Mr Siegal,
Firstly let me say, it was a pleasure meeting you both yesterday. it really made both our afternoon's.
Also thank you so much for taking the time to leave us such a lovely review while you're here on vacation. we really do appreciate and we look forward to seeing you both again in the fall.
Enjoy the rest of your trip.
All the best,
The MONC Team.
The in-store team were great but the…
The in-store team were great but the glasses simply do not stay on my face and have become unwearable.
26 czerwca 2025
Odpowiedź od MONC
Dear Mrs Boughtflower,
Thank you for taking the time to leave us your review, we really do appreciate hearing your feedback.
I did reach out by email the other day inviting you back into store for a frame adjustment, this is a common thing in the optical industry especially with the extreme hot weather we had throughtout the last few months.
Thankfully the fitting will rectify the issue you have had and will only take approx 5 mins to have your sunglasses back to as new condition.
Feel free to eiether come in and see us in store or drop me an email at Info@monclondon.com and we can arrange a fitting appointment.
We look forward to hearing from you.
The MONC Team.
A happy purchase and good work by Monc.
Their initial guidance on which design suited my face and then the speedy delivery of the specs were careful and unpushy. The specs are great, too.
25 lipca 2025
Odpowiedź od MONC
Dear Micheal,
Thank you so much for taking the time to leave us such a lovely review.
As a small British Independent, we really do appreciate and we look forward to seeing you both again soon.
The MONC Team.
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