Loved meeting the MONC team at Monmouth St. I was in town from Australia and walked away having a new prescription and beautiful new glasses winging their way to me once I arrived home. Excellent serv... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
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This is such a beautiful, top quality store. The service is also amazing and their knowledge about all the glasses and frames and what would suit you best is impressive. The eye testing is also a rea... Zobacz więcej
Reakcja na opinię
Outstanding service with very experienced staff who look at your face and know 100% what is right for your face, shape, size, colour, design. Can’t recommend highly enough. One pair with Monc lasts me... Zobacz więcej
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Really great experience, Sophie was excellent, explained the eye exam process really well . Sales assistant Lily was also really good, seamless experience in beautiful surroundings. If you care about... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
At MONC we design, source and craft sunglasses and spectacles with a circular approach. Each frame is 100% handmade in Italy from bio-based acetate. Visit our award-winning store in Marylebone at 21 Chiltern and experience our reconsidered approach to optical retail. With a wide range of unisex eyewear, including custom and fully bespoke options, our expert team are here to help you find your perfect frame.
Dane kontaktowe
21 Chiltern Street, W1U 7PH, London, Zjednoczone Królestwo
- +442035321121
- info@monclondon.com
- www.monclondon.com
5,0
Doskonała
395 recenzji
Zaprasza klientów do wystawiania recenzji
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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Chris was a first rate ambassador for…
Chris was a first rate ambassador for the brand
21 lutego 2026
Odpowiedź od MONC
Hello Stephen,
Thank you so much for taking the time to leave such a kind review, we really do appreciate it.
I will be sure to pass on your kind words to Chris.
All the best,
The MONC Team.
Amazing service from Chris😍
14 lutego 2026
Odpowiedź od MONC
Good day Willman,
It was lovely meeting you last week and we look forward to seeing you in store to collect your wife's new bespoke Sunglasses once they are ready next week.
Until then,
The MONC Team.
Great glasses delivered quickly
Great glasses delivered quickly. Includes really nice case, cleaner and screw tightener. Love all my Monc glasses and sunnies! Such great quality
14 lutego 2026
Odpowiedź od MONC
Hello Finn,
Thank you for taking the time to leave us such a positive review.
I will be sure to pass on your kind words to the team.
Kind regards,
The MONC Team.
Efficient and friendly service
7 lutego 2026
Odpowiedź od MONC
Hello Jane,
I just wanted to thank you for taking the time to leave us a review.
We really do appreciate it and we look forward in welcoming you into store again in the future.
Kind regards
The MONC Team.
Excellent glasses
Great looking and easy to navigate website with real photos and measurement info.
Glasses were delivered quickly and were exactly as described. Excellent quality.
20 stycznia 2026
Odpowiedź od MONC
Hi Ben,
Thanks for taking the time to leave us such a positive review.
As a small British independent, we really do take on all feeback and it's great to hear you loved your experience.
We are here if there is anything you need help with in the future.
Kind regards
The MONC Team.
Amazing Service
Amazing Service. The team at monc were super helpful, fast tracking my new lens so I received them ahead of a trip. When I collected they made sure that the new lenses felt good. I’ve had the same two pairs of Kallio glasses from them for 4 years - superb quality and timeless design. Couldn’t recommend more
26 stycznia 2026
Odpowiedź od MONC
Good day Jack,
Great to hear you enjoyed your MONC experience, we will always do our upmost to fulfil any requests we can with regards to timeframe etc and great to hear we managed to have your new MONC soecs ready in time for your travel.
As always, we are here if you have any queies in the future with regards to your frames or updated lenses.
All the best,
The MONC Team.
Odpowiedź od MONC
Hello Arijit,
Thank you for taking the time to leave us a 5* review, we really do appreciate it and we look forward to seeing you again sometime in the future.
Kind regards
The MONC Team.
My MONC glasses, ten years and counting!
I bought my original MONC glasses over 10 years ago when MONC had just started trading (I only found out that it was that long ago when I visited the MONC shop in Chiltern Street recently because I had dropped my glasses on a hard stone floor and broke them) I was amazed to meet Freddie MONC's founder again, who actually remembered me from all those years ago! Over the years I have had innumerable compliments on my glasses, the green colour and frame style really seemed to appeal to so many people, and so I was horrified when I broke them, mistakenly thinking MONC might have disappeared years ago. It was great to meet Freddie again and to see that my exact frames and colour were still available. Freddie took my broken glasses and said if I could give him half an hour he would have my new glasses ready. What amazing service and such good luck to find MONC thriving and to be able to have my much loved glasses back again. All the very best to MONC and even greater success in the future. Thank you Freddie
21 stycznia 2026
Odpowiedź od MONC
Good day Richard,
Thank you so much for taking the time to not only leave us a review but also explain your experience with MONC over the years.
We're so happy you got see to see where we started to what we've achieved to date and honestly, we wouldn't be here today without the continued support from our lovely and loyal customers like yourself.
I know Freddie and the entire MONC team really do appreciate your continued support and we look forward to welcoming you to visit us in our new store on Monmouth Street in Seven Dials from March of 2026.
Asalways, if there is anything we can help with in the future from adjustments of your frame to lens updates, please don't hesitate in contacting us.
Kindest regards,
The MONC Team.
Shopping experience in online shop
Shopping experience in online shop: Super fast processing of my order with good communication and clear status updates
Product experience: great quality and very stylish
23 stycznia 2026
Odpowiedź od MONC
Good day Eugen,
Thank you for taking the time to leave us such a great review.
As a small British independent, we really do appreciate it and we look forward to welcoming you back to store at some point in the future.
All the. best,
The MONC Team.
10/10
10/10. I have returned to MONC for my glasses and sunglasses for 10 years. Their products are beautifully made, of timeless style and most importantly their ethics are impeccable. They are genuinely a 'better business'.
15 stycznia 2026
Odpowiedź od MONC
Dearest Anna,
Let me start by saying it's always a pleasure having you visit us in store, it's people like you that have helped us get to where we are today and we really do appreciate it.
Thank you for your continued support and we look forward to seeing you again very soon.
All the best,
The MONC Team.
Amazing service.
I have never been looked after so well helping me pick glasses.The service was amazing.
8 stycznia 2026
Odpowiedź od MONC
Hello Kathryn,
It's great to hear how much you loved your MONC experience.
Her at MONC we love what we do and i believe it shows in every aspect of the business from our manufacturing to our customer service.
We appreciate your feedback and we look forward to your next visit.
All the best,
The MONC Team.
Fantastic service and great advice on…
Fantastic service and great advice on style. Will definitely buy a second pair. The team are super helpful and friendly.
10 grudnia 2025
Odpowiedź od MONC
Hi Stuart,
So glad you enjoyed your MONC experience and even more your MONC specs.
We look forward to welcoming you back into store when you are ready to look for your second pair.
All the best,
The MONC Team.
My second pair of glasses with Monc
My second pair of glasses with Monc. Top quality and reasonably priced. The customer support is always amazing, either in store or online. I highly recommend them!
23 grudnia 2025
Odpowiedź od MONC
Good afternoon Pedro,
As always, thank you for taking the time to leave us a review and more importantly for your continued support.
See you sometime in 2026 we hope.
Kind regards,
The MONC Team.
Love!
The best glasses you can buy! So much care, attention and detail into the glasses and they feel very personal to wear compared to the bigger eyewear brands out there! Thanks again MONC
17 grudnia 2025
Odpowiedź od MONC
Good day Hugo,
Thank you for taking the time to leave us such a lovely review.
We really do try and do things differntly here at MONC and it's always great when our customer notice.
We look forward to seeing you sometime in 2026.
All the best,
THe MONC Team.
Always happy to be helpful
Always a pleasure to go in and see the guys at Monc - be it an arm adjustment or just a proper clean - the team always go above and beyond in terms of after sales date here. Bought some fab clip ins for my glasses in there today - they will work a treat next time I’m away in the sun.
17 grudnia 2025
Odpowiedź od MONC
Dear Marty,
Happy new year to you!
As always, thanks you so much for taking the time to leave us such a positive review, we really do appreciate.
So glad you managed to get your hands on one of our new clip-ons before they sell out.
As always, we are here if there is anything you need in the future.
Kind regards,
The MONC Team.
The best glasses I have ever had…
The best glasses I have ever had coupled with superb customer service.
10 grudnia 2025
Odpowiedź od MONC
Good morning Kirsten,
Thank yo so much for taking the time to leave us such a positive review.
We look forward to seeing you in store again sometime in the future.
Kind regards
The MONC Team.
The frames are so unique
The frames are so unique! My friend and I found just the perfect pairs. The owner told us all about the display at the London Flower Show. I'm happy to have found this one-of-a-kind shop!
10 grudnia 2025
Odpowiedź od MONC
Dear Anna,
It was a pleasure meeting you both and i'm so happy you enjoyed your MONC experience.
We hope to welcome you back in the future on your next visit to London.
All the best,
The MONC Team.
Odpowiedź od MONC
Hello Radiva,
Thank you for taking the time to leave us a such a lovely review.
We really do appreciate it and we look forward to seeing you again at some point in the future.
Kind regards,
The MONC Team.
Odpowiedź od MONC
Dear Pablo,
It was lovely meeting you all and thank you for taking the time to leave us a review.
We look forward to welcoming you back into store to help you with those clip on lenses for your Kallio soon.
All the best,
The MONC Team.
Loved the product & the company ethos
Loved the product & the company ethos! Very stylish too!
22 listopada 2025
Odpowiedź od MONC
Dear Ms Allsopp,
Thank you for taking the time to leave us a review, we really do appreciate it and we hope to welcome you back again at some point in the future!
All the best,
The MONC Team.
Doświadczenie Trustpilot
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