Great service my car was hit off another driver with. 2days was sorted unfortunately my car was wrote off but had funds within the 2 days no issues at all, everything was straight forward
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I changed my car this week simply changing make model and registration with a quote first was so simple on line. Price until end of policy was excellent considering up grade in vehicle. Will stay... Zobacz więcej
Reakcja na opinię
I transferred my personal registration from my car and needed to change the information held by Moja. It was quick and easy and there was no charge.
Reakcja na opinię
Recently changed my vehicle and found the experience of changing my car details very easy to do on the website. The bonus was a small refund too, which arrived in my account 3 days later.
Reakcja na opinię
Informacje dotyczące firmy
O Moja Insurance
Napisane przez firmę
Hey! 👋
Think insurance is a bit blah? Think again!
Moja cover is online, all the time - you can get everything you need online, so we don’t have contact numbers for the everyday stuff.
Don’t worry though – you can still call us if you need to claim. And for anything else, our Moja Team are just a message away if you need help.
We also think insurance should be easy to understand, with no boring insurance jargon and no online admin fees, so that’s exactly what we offer.
If you love it, then Moja it with us – get a quick quote now in a few clicks 👇
Get a quoteDane kontaktowe
Zjednoczone Królestwo
- www.mojainsurance.co.uk
4,3
Doskonała
5 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great service as usual
23 kwietnia 2026
Odpowiedź od Moja Insurance
Hi David
We appreciate you taking the time to share your positive experience with us. We are happy to hear that you are pleased with our service.
Lesley
Moja Car Insurance
101% Recommended…Simple as that…THX…
101% Recommended…Simple as that…THX MOJA Car Insurance
16 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Peter
We're happy to hear that you had such a great experience! Thank you for recommending our car insurance services; we appreciate your support.
Lesley
Moja Car Insurance
Moja car insurance
Firstly, thank you for the excellent insurance price coverage. Everything was made easy to get insurance cover on line. Long may car insurance with Moja last. I would recommend Moja insurance wholeheartedly.
19 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Shifa
We appreciate you taking the time to share your positive experience. We're happy to hear that you found our online insurance process easy and that you're pleased with the value. Thank you for recommending us!
Lesley
Moja Car Insurance
Thank goodness that an insurance…
Thank goodness that an insurance company that has broken the mould and doesn’t charge admin fee for changing your car
19 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Coleen
We're happy to hear that you appreciate our transparent approach to car changes and the absence of admin fees. Thank you for your positive feedback; it really means a lot to us.
Lesley
Moja Car Insurance
I changed my car this week simply…
I changed my car this week simply changing make model and registration with a quote first was so simple on line.
Price until end of policy was excellent considering up grade in vehicle.
Will stay with moja if price does not increase excessively at renewable
23 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Colin
We're happy to hear that changing your car details online was so simple. It's great the price until the end of your policy was excellent, even with the vehicle upgrade. We appreciate your intention to stay with us at renewal if the price remains reasonable. Thanks for the positive feedback!
Lesley
Moja Car Insurance
All tye people i was in contact with…
All tye people i was in contact with were clear and helpful.. the only reason it lost a star was because i never spoke to the same person twice. Good work though.
21 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Richard,
Wow🤩 We love to see feedback like yours - thanks for taking the time!
Just to explain, we have a large team of agents who deal with enquiries in turn, as they arrive. This speeds up our responses for customers.
Hope you have a fab day!
Rasheed
The Moja Team 🚘
Help & support: help.mojainsurance.co.uk
Website: www.mojainsurance.co.uk
Quick and easy…
It was very easy and quick to make the changes. I also liked that I wasn't penalised for changing my car!🙂
17 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Stephanie
We're happy to hear that making changes was easy and quick for you. We also appreciate you noting that you weren't penalised for changing your car. Thanks for your positive feedback!
Lesley
Moja Car Insurance
Straight forward no hassle car insured…
Straight forward no hassle car insured same day A+++ and cheaper than most companies 👍
23 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Paul
We're happy to hear that you had a straightforward experience and secured car insurance quickly. It's great to know our rates were competitive. Thank you for the positive feedback!
Lesley
Moja Car Insurance
They rang back when they said they…
They rang back when they said they would. Satisfied all my enquiries, made the changes I required and didnt charge me. I normally change insurers after one year as they hike up the price in the 2nd year and rip you right off. Not Moja, this is my 2nd year and they were still the cheapest I could find. Thankfully, I havent had to make a claim yet, But so far I cannot complain. Thankyou
20 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Graham
We appreciate you taking the time to share your positive experience. We're happy to hear that our team met your needs and provided a cost-effective solution for your insurance. It's great to know you're satisfied with our service!
Lesley
Moja Car Insurance
It would be nice to actually speak to…
It would be nice to actually speak to someone,especially when the system fails when trying to change vehicles! Really frustrating!
20 kwietnia 2026
Odpowiedź od Moja Insurance
Hello William,
Thanks for your feedback - I'm really sorry to see that you're unhappy.
At Moja we do things digital, meaning you can do most things online, so we don't have contact numbers for the every day stuff. Doing things this way means that we have less costs, so we can pass these savings on to our Moja family through low cost cover.
We like to be up-front and honest with our customers, so we let you know beforehand that you're buying an online policy, as we want to make sure that the Moja way is right for you.
We know everyone needs a little help sometimes, so we're still there when you need us - you can contact us by heading to our Help Hub at help.mojainsurance.co.uk/s/article/Your-online-account-and-docs. You'll find a contact form at the bottom of that page.
And if you need to make a claim (fingers crossed you don't), you can call us to go through everything if you prefer, as we know it can be a stressful time.
I can see you contacted our LiveChat Team who made the change for you so if you need anything else, we're just a few clicks away.
Take care,
Jasmin
The Moja Team 🚘
Very competitive price and part of AXA…
Very competitive price and part of AXA insurance which brings more responsibility. I never expected that I will get a comprehensive cover for a this price. Very happy 😁
22 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Shahfraz,
We love to see feedback like yours - thank you so much 💯
Hope you have a fab day!
Kennedy,
The Moja Team 🚘
Good price and responce .
The price was the lowest I had been quoted and the process was very easy.
The response to any queries i had were quickly and courtesly dealt with
20 kwietnia 2026
Odpowiedź od Moja Insurance
Hello,
I'm really pleased to see that we we're the most competitive insurer and the process of getting a policy was easy.
Hope you have a fab day!
Kennedy,
The Moja Team 🚘
GOOD PRICE AND HELP
10 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Andrew,
We love to see feedback like yours - thank you so much 💯
Hope you have a fab day!
Kennedy,
The Moja Team 🚘
Straightforward,simple and quick to get…
Straightforward,simple and quick to get my application done and accepted!
17 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Stephen,
Thanks for taking the time to leave us a review.
It's great to hear that our application process was straightforward, simple, and quick for you.
Thank you for sharing your positive experience with us!
Take care.
Nicola
Moja Team
Car insurance
Like all insurance these days I chose Moja on go compare. They seem easy to deal with when taking the money hopefully I won't find out if they are any good for a claim.
14 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Andrew,
We love to see feedback like yours - thank you.
We're happy to hear the process was nice and easy for you.
Thanks for choosing us!
Nicola
Moja Team
Odpowiedź od Moja Insurance
Hello Rani,
Thanks for taking the time to leave us a review.
We're happy to hear that you had a quick and easy purchasing experience.
Take care.
Nicola
Moja Team
So easy to deal with from start to…
So easy to deal with from start to finish. Thanks to the Moja team.
10 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Dale,
Thanks for taking the time to leave us a review.
It's great to hear that your experience was so easy.
We appreciate you acknowledging our team's efforts, and we thank you for your positive feedback.
Have a great day!
Nicola
Moja Team
Really simple and easy to understand…
Really simple and easy to understand great price over the moon
16 kwietnia 2026
Odpowiedź od Moja Insurance
Hello Michael.
We're happy to hear that our product was simple, easy to understand, and a great value for you. Thank you for sharing your positive experience with us!
Thanks
Lucy
Moja Team
Trying to make changes has been the most painful experience my life
I contact support via the chat to get support with an issue on the website not allowing me to proceed to payment. I already have a quote for changes I wished to make and all I needed to do was pay.
I am asked if it is the same car I was trying to quote for the day before, I had quoted for 2 different cars the day before so I asked if it was (Registration number). This was ignored and i was simply asked if it was the car from yesterday, I say yes because I had quoted for that car the day before. I then get a copy-Pasted message saying they cannot offer me a quote for that car. I again ask which car they are referring to as I am ready to pay for the quote I have, already on the screen. This chat does not go further due to a browser crash on my side.
I decide to contact support via the FAQ page to make the changes manually. Without any consideration of which car I am trying to quote for, I get the same copy-pasted message as a reply with no other details.
I reply to try and confirm the car I wish to change to and am palmed off to the chat on the website again.
I use the chat and get the same copy-pasted message FOR THE THIRD TIME. I then had to push AGAIN to say that I had a quote for my changes to finally get into making the changes that I needed to.
A painful experience all over being sent post to pillar with support staff that don’t even read or comprehend the messages I send them
14 kwietnia 2026
Odpowiedź od Moja Insurance
Hi Zak.
Thanks for taking the time to leave your review. I have reached out to you directly by email.
Thanks
Lucy
Moja Insurance
Communication is good from the start
Communication is good from the start.
User experience is straightforward.
Platform is easy to use.
Can't comment on anything else as I haven't had to use it.
10 kwietnia 2026
Odpowiedź od Moja Insurance
Hello.
We're happy to hear that our communication and user experience met your expectations. We appreciate your feedback on the platform's ease of use. Thank you for taking the time to share your positive experience!
Thanks
Lucy
Moja Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.