Mobility Solutions Recenzje 

170
Wynik TrustScore: 4 na 5

4,1

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

DO NOT GO NEAR THIS COMPANY. Yes initially James ( sakesman) wa nice but when chair arrived all help become very hard too get. I believe old batteries were in my chair as it had a 2919 sticker on it.... Zobacz więcej

Oceniono na 5 z 5

I was looked after form start to receiving the electric wheelchair. Mark was amazing explained everything that I needed to know from looking for and purchasing the correct wheelchair for myself. All... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

This is my second purchase with Mobility Solutions Glasgow. Will, the sales rep, has been absolutely excellent. I was lucky enough to deal with him again, from my first purchase to my second one. He i... Zobacz więcej

Oceniono na 5 z 5

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scoo... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca sprzętu dla osób z ograniczoną mobilnością
  2. Dostawca sprzętu dla niepełnosprawnych
  3. Wynajem wózków inwalidzkich

Napisane przez firmę

As one of the UK’s leading specialists in assessed mobility products, we proudly support customers nationwide with high‑quality, reliable solutions from trusted manufacturers. As a Motability‑approved and trusted service provider, we’re committed to delivering expert guidance and exceptional customer care across the whole of the UK. We offer a comprehensive range of mobility products, including mobility scooters, manual wheelchairs, powered wheelchairs, and rollators, as well as adjustable beds and rise and recline chairs. Every item in our range is carefully selected for comfort, durability and long‑term independence. Our goal is to ensure every customer receives the right mobility product for their needs. We provide clear information, personalised assessments and ongoing support, helping individuals and families make confident, informed choices that improve daily life and enhance independence

Free Home Demonstration

Napisane przez firmę

Mobility Solutions is one of the UK’s leading mobility specialists and a trusted expert in providing top-quality mobility and rehabilitation products for disabled individuals, those with restricted movement and the elderly. We offer a carefully selected range of assessed mobility products from leading manufacturers, all with a free home demonstration.

Our Guarntee

12-Month At Home Warranty

12-Month At Home Warranty
When you make a powered product purchase, you’ll benefit from our aftercare service which includes a 12-month at-home manufacturer’s warranty and our ongoing service and support. You’ll receive a contact number to use in the event of a warranty claim. Full details of this will be given at the time of purchase and our support team will visit you at home to undertake any necessary repairs covered under the warranty guarantee. Note, damage, wear and tear or misuse are not covered under the warranty guarantee and are chargeable. After the 12 months at-home warranty has expired, Mobility Solutions are still dedicated to supporting you with any other issues that may arise during the life span of your product. Please do contact us and we can support you. Callout, labour and parts (if applicable) are chargeable.

Dane kontaktowe

4,1

Dobra

Wynik TrustScore: 4 na 5

170 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 50% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,1

Wszystkie recenzje

(170)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 9

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I am disabled with swollen feet

I am disabled with swollen feet. I love the fact the boots have different insoles as sometimes I need a different size, depending on my swelling. They packaging was really good so they didn't come damaged through the post. Also delivery was nice and quick.

16 marca 2023
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions

Oceniono na 5 z 5

Got What I Expected - Pleased

What we received was that which was clearly advertised.

16 marca 2023
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for leaving this 5-star review. We are glad to hear you had such a good experience with us - if we can help again in the future, please let us know! Thanks, Mobility Solutions

Oceniono na 5 z 5

Excellent service!

Second order from this company and exactly the same level of service. Easy to order, quick delivery and good product. Wouldn't order slippers for my dad anywhere else!

9 stycznia 2023
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Odpowiedź od Mobility Solutions

Hi, thanks for leaving such a great review. Happy to hear you had such a good experience - if we can help again in the future, please let us know! Thanks, Mobility Solutions

Oceniono na 5 z 5

Sarah was such a great help

Sarah was such a great help. She gave all sorts of advice and found the best solution for me. So knowledgeable. She really knows her job.
Iv'e tried the blanket cage out Sarah, it's perfect.
Thank you so so much.

10 stycznia 2023
Opinia niezależna
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Odpowiedź od Mobility Solutions

Hi, thanks for leaving this great 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 2 z 5

Parcel sadly did not arrive not…

Parcel sadly did not arrive not Mobilitys fault Royal Mail strike

5 grudnia 2022
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Odpowiedź od Mobility Solutions

Hi, we're very sorry for the inconvenience on this order.
Unfortunately, due to the ongoing mail strikes, there have been some issues with orders, and we have no control over the delivery once the item has been dispatched.
If there's anything else we can do please let us know.
Best,
Mobility Solutions

Oceniono na 5 z 5

Shoes lovely shame that they were not…

Shoes lovely shame that they were not suitable in this instance had to return

20 grudnia 2022
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Odpowiedź od Mobility Solutions

Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

The bed i ordered for my mums house was…

The bed i ordered for my mums house was slightly too wide to fit upstairs and the installers took it away and returned with one just slightly smaller that would fit just a couple of hours later. Fantastic service from the installers and the guys behind the scenes.

21 grudnia 2022
Opinia niezależna
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for leaving this 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 1 z 5
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. Unfortunately, due to the ongoing mail strikes, orders are taking longer than anticipated to arrive, and we have no control over the delivery once the item has been dispatched.
Hopefully, this product will arrive soon, and if there's anything else we can do please let us know.
Best,
Mobility Solutions

Oceniono na 1 z 5
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, we're very sorry for the inconvenience on this order.
We endeavour to send all orders within a reasonable timeframe. We directed the dispatch of the order on December 5th and it was sent from the warehouse on December 6th with Royal Mail.
Unfortunately, with current mail strikes, orders are taking longer than anticipated to arrive and we have no control over the couriers once the item is dispatched. If there's anything else we can do to help, please don't hesitate to get in touch.
All the best,
Mobility Solutions

Oceniono na 5 z 5

Customer Service above and beyond expectations

My elderly Mother had been promised an assessment for an Invacare Rea Azelea Assist Chair whilst in hospital, but the hospital cancelled this once her discharge date was agreed & didn't tell me. Late Friday afternoon prior to discharge on Monday no-one in the hospital would help me and I was at my wits end trying to rent once of these chairs at short notice because Mum wasn't safe to sit in a standard fireside chair. In absolute desperation I called the Us Distributors and they went out of their way to put me in touch with their UK Technical Sales manager Jim Gaw. He called me straight away and promised to get back to me within the hour. He did and said he'd reached out to a colleague in Scotland who might be able to help me. She did. Her name is Sarah Butler and on hearing what had happened to Mum she took all Mum's measurements and pulled out all the stops to find us a Rea Azelea Assist chair to rent and delivered it to my door the very next day. My Mum was in tears when she heard, she'd been so scared of slipping out of, or sliding over in a Fireside chair that she was frightened to leave the hospital. Once Mum was discharged Sarah came out and checked that Mum was sitting safely in the chair and gave a demonstration of all it's features. At a time when I was under severe stress and worry for my Mum, Mobility Solutions, from their UK Head Office, through their technical sales team and Sarah Butler the Scotland representative gave amazing service to my family before we were even customers. Needless to say we have now bought the chair and are delighted with it.

5 listopada 2022
Opinia niezależna
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Odpowiedź od Mobility Solutions

Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

Excellent Service

They didn’t have the mobility scooter that I wanted to try in stock but they ordered one in so that I could try it. Once trying it I thought it would be better with the plus model which they ordered for me. Picked it up today and everything was great. Thanks.

28 listopada 2022
Opinia niezależna
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

Thanks to Mobility Solutions I have the biggest smile on my face!

I am SO grateful to Mobility Solutions. They were SO patient, explained everything so well, couldn't do enough to help, and couldn't be kinder! I was so very nervous about it all, but I had such a brilliant and very easy experience with them choosing and getting a new Freedom Machine (mobility scooter) through Motability. I wouldn't hesitate to go to them for help again, and I would 100% recommend them to everyone!
Thankyou SO very much!

19 listopada 2022
Opinia niezależna
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

Brilliant

Quick, easy ordering process and fast delivery.
Ordered items are a gift, but quality looks great and worth the price.
Would definitely use again.

10 listopada 2022
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for the great review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

Excellent Service

Good quality product, speedy delivery, good price and excellent communication

31 października 2022
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Odpowiedź od Mobility Solutions

Hi Colin, thanks for the 5-star review! If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

James came to our house and discussed…

James came to our house and discussed our needs arranged 3 possibly solutions and brought them down for my husband to test out. We picked the one we thought most suitable and he left the mobility scooter on a 7 day trial to confirm this was the correct solution for us. After the 7 days we ordered the scooter which had been delivered giving my husband back some freedom to go out and enjoy life again. Thank you for the time and trouble you took to ensure the best outcome for my husband - Ann C

5 listopada 2022
Opinia niezależna
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi Ann, thanks for this great review. Glad to know we could help! Thanks, Mobility Solution

Oceniono na 5 z 5

Good service

Good service. Came when they said they would. Pleasant helpful men

1 listopada 2022
Opinia niezależna
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for the great review. If we can help again in the future, please get in touch. Thanks, Mobility Solutions

Oceniono na 5 z 5

Good service and a very helpful staff…

Good service and a very helpful staff who promptly return my call and kept me updated on my orders as I had placed the order online but had made a mistake.. order arrived on time and good quality.

7 października 2022
Logo Mobility Solutions

Odpowiedź od Mobility Solutions

Hi, thanks for leaving us a 5-star review. If we can help again in the future, please get in touch. Thanks, Mobility Solution

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