Great brand but unfortunately the model on the website misleads you on making out that certain fits look of the tops and jackets more oversized than they actually are. Ridiculously tight neckline on t... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
MKI products are supremely well designed, crafted and presented. Hard wearing, elegant and all at brilliant prices, with considered packaging and swift delivery. Love them.
Reakcja na opinię
order made on sunday evening, i'v received it friday, good point, i had a notification by email to organise my schedule. YES that's important. Quality of clothing : as expected. heavy cotton, shape... Zobacz więcej
Reakcja na opinię
Flagship store delivers everything you couldn want. The best selection of staple pieces and current offerings. The staff are incredibly well established and put you at ease and talk you through any... Zobacz więcej
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Informacje dotyczące firmy
Napisane przez firmę
‘INDEPENDENTLY OWNED – GLOBALLY RENOWNED’ MKI MIYUKI ZOKU is a contemporary menswear brand, founded in 2010 in the UK by Creative Director Vik Tailor. The ethos behind the brand is to offer high quality garments at a modest price point, making each collection accessible to the community in both affordability and wear ability. MKI’s versatile collections aim to cover a complete wardrobe, with pieces designed to transition season after season. [M-K-I MEE-YOU-KEY ZO-KU] MKI takes their name from a youth tribe formed during the summer of ’64 in Ginza, Japan. Names after their storefront loitering on Miyuki Street, the Miyuki-Zoku were the first Japanese to adopt Ivy League style. The group (Zoku) created mass hysteria amongst the conservative population, with their forward thinking attitude and revolutionary style of dress; the streetwear of its time. The MKI Team continue to ta inspiration from the ideology the Miyuki-Zoku was founded upon, channelling the groups attitude toward fashion, styling and culture; in turn cultivating a new age community. MKI's flagship store can be found in Leeds, UK in the historic Corn Exchange building. As well as on their online store, and high profile fashion retailers throughout the world. Find the brand on instagram at @mkistore.
Dane kontaktowe
C4, Corn Exchange, LS1 7BR, Leeds, Zjednoczone Królestwo
- 01274 579828
- info@mkistore.com
- www.mkistore.co.uk
4,1
Dobra
286 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Very poor
Very poor! I am going away and paid for next day delivery yesterday yet this was not met when I ordered at 9:50am. The website outlines a 2pm cut off. Really lacklustre service
Update from reply: The CS email does not respond so can you take to someone. Just a generic response
21 listopada 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi there,
Thank you for your recent order, and for taking the time to leave us a review.
We would like to extend our sincere apologies for any disappointment caused regarding the service of our delivery partners.
We can see a member of our team has since responded to your emails and come to a resolution in regards to your enquiry, please be advised our inbox has an automated response which advises customers our opening hours and provides confirmation on their enquiry.
If you would like to speak to a member of the team further regarding your order, please feel free to reach out via email at info@mkistore.com.
We hope you have a wonderful day ahead,
MKI Team
Almost 5 *
Recently bought the Uniform Zip Hoodie and the Wide Leg Joggers in black. Very warm and comfortable, also very good quality.
My only issue is the zip, it feels very stiff and clunky when zipping and unzipping.
Please improve this in future, I really like your brand and don't want to see it held back by somewhat minor but also very annoying issues.
19 listopada 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Hass,
Thank you for your recent MKI purchase, and for taking the time to share your feedback with us!
We're glad to hear you love the quality of your MKI Uniform Zip Hoody and Wide Leg Joggers.
We have passed your valuable feedback onto our team, the team work hard to source the best quality hardware and we are aware these can be stiff on first wear.
If you would like to speak to a member of the team further regarding this please do not hesitate to get in touch via email at info@mkistore.com.
We hope you have a wonderful weekend ahead,
MKI Team
Always love quality of the material
Always love quality of the material. It's thick and soft. You have become my partner favourite brand.
14 listopada 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Reini,
Thank you for your recent order, and for taking the time to leave us a review!
We're so pleased you had a great experience shopping with us, and that you love your MKI products.
We thank you for all your support in the brand, and hope you have a fantastic day ahead.
MKI Team
Odpowiedź od MKI MIYUKI ZOKU
Hi Serghei,
We hope you are well and thank you for leaving us a review.
We are so glad that you are pleased with your purchase!
Thank you once again, and have a great day ahead
MKI Team
Easy to navigate web page
Easy to navigate web page. Easy to find what needed and to pay for
31 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Julie,
We hope you are well and thank you for taking your time to leave us a review.
We are so pleased that you had a pleasant experience using our website! Our APP is also just as easy to navigate, please feel free to download using your typical app installer. You will be able to access a first time discount code by enabling push notifications.
Thank you for your continued support, and have a great day ahead.
MKI TEAM
Tremendous quality
I purchased the double-breasted overcoat from MKI MIYUKI ZOKI from their online store. I could not be happier with every aspect of the quality and service.
1 listopada 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Thomas,
Thank you so much for your recent MKI purchase, and for taking your time to leave us a review!
We are very pleased you love your MKI products, and are glad you received outstanding service.
Thank you for your support, and have a lovely day ahead.
MKI Team
Used to love this brand
Used to love this brand, but they have messed up their neck and waist measurements really badly, I'm a thin usually M-L and with L sweats they are literally cutting into my waist
The neck hole on the T-shirts I bought isn't even wide enough to get my head through despite the body fitting perfectlyz
Has their factory messed up the sizes or is this bad product design intentional?
4 items to return, poor show
17 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi there,
Thank you for taking your time to leave us a review.
All of our garment product descriptions describe the style of the fit in detail, we also have our tailored size guides to refer to. New styles have been introduced as of SS/25, which may not match the description of past styles that you have purchased. This being, our introduction of Slub T shirts which include a close fitting neckline.
Should you need any further assistance, please do not hesitate to contact: info@mkistore.com.
Many thanks,
MKI TEAM
Hi MKI Team,
Hi MKI Team,
I recently placed an order from your online store and was charged import duties, even though your terms and conditions state that customers shouldn’t have to pay additional import or customs fees.
Could you please check my case and let me know why I was charged, or if I can get a refund for the duties?
I can share my order number and proof of payment if needed.
15 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi there,
Thank you for taking your time to leave us a review.
We can see that this issue was actioned by our team shortly after you had emailed us.
This issue was due to a system error that was also fixed shortly after it had been flagged by yourself.
If you have any further questions, please do not hesitate to ask.
Many thanks and have a great day,
MKI TEAM
Good quality
Good quality, perfect fit and delivered exactly when they said it would be.
13 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Liam,
Thank you for your recent MKI order and for taking the time to share your review.
We are so pleased that you are happy with your overall experience!
We thank you for your support, and hope you have a lovely day ahead.
MKI Team
Great product, excellent service
Great product, excellent price & easy checkout (with discount).
13 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Gareth,
Thank you for your recent MKI order, and for leaving your feedback.
We're happy to hear you love your new MKI products and had a great experience on our website.
We wish you a great week ahead,
MKI Team
Not worth the money.
Really disappointed in how this item came to me. The packaging was terrible, it was ripped in numerous places (could be the fault of Royal Mail but different material could have been used). The item was severely creased & will need to be steamed. I expect some creasing from transit but this looks like it has just come out of a washing machine! The item is nice but not worth £90.
8 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Romana,
Thank you for your recent MKI purchase, and for taking the time to share your feedback with us. We value all our customer feedback as it helps us to improve our products and service.
All of our items are sent in 100% recyclable, sustainably source mailing bags which are both robust and water resistant to protect your items in transit. We shall flag the issue you have raised with our delivery partners to ensure this issue does not happen again.
Due to how our items are shipped, it is a common occurrence that a soft item such as a shirt or unlined jacket can become creased in transit. This does not affect the quality of the item and a steam or iron will quickly remove any creases.
If you would like to speak to a member of the team further regarding your order, you can email us at info@mkistore.com.
We thank you again for shopping with us, and wish you a wonderful day ahead.
MKI Team
Great service
Great service. Quick delivery and item exactly as I expected.
2 października 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Manraj,
Thank you for your recent MKI order and for taking the time to share your review with us.
We're so glad you love your new items and experienced fantastic delivery.
We hope you have a great day ahead,
MKI Team
One of the nicest jackets I've ever…
One of the nicest jackets I've ever bought, cut and design looks great, exactly as it was described, water and wind proof. Fast delivery too. Really happy and I look sick in it!
25 września 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hey there,
Thank you so much for shopping with us, and for taking the time to share your feedback with us!
We're pleased to hear you love your MKI products and thank you for your support.
Have a lovely day ahead,
MKI Team
Great quality clothing and always…
Great quality clothing and always stylish
7 września 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Craig,
Thank you for your review, and for shopping with us at MKI.
We greatly appreciate your support in the brand and wish you a fantastic rest of your week.
Many thanks
MKI Team
Great experience with MKI
Great experience with MKI. Chloe was extremely friendly and dealt with my query quickly.
Great customer service!
5 września 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Jim,
Thank you for your recent MKI order and for sharing your feedback with us.
We're pleased to hear you received great service from a member of our team, and thank you for your support in the brand.
We hope you have a lovely day ahead,
MKI Team
Everything great
Everything great.
I'm from Basque Country, Spain, and discovered your brand last week in London.
Most clothes match great with my style.
I bought some, and for sure will buy more in the future.
By now, you are not selling directly in Spain, right?
21 sierpnia 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Xabier,
Thank you for taking the time to leave us a review!
We would like to thank you for your support in the brand, and are happy to hear you love your new MKI pieces.
We do ship to Spain from our online store, mkistore.com, if you would like any further information regarding shipping to Spain please don't hesitate to get in contact with our team via email at info@mkistore.com.
Thank you once again, and have a great day ahead
MKI Team
Very disappointed with the Leeds shop
Very disappointed with the Leeds shop . My sons regularly buy from here and recently my son bought 2 pairs of shorts . He’s a university student so it was a lot for him to spend . We specifically asked if there would be a sale soon and they said they didn’t think so ( and it was the manager who said that ) . 3 DAYS later a sale was announced and both shorts were in it with a 25 pound reduction on both . My sons regularly buy went to see if he could return them and replace with sale item and even offered to spend the difference in store . He had lost the receipt but could show on his bank account app the transaction . They said no because no receipt and also a one week return policy …this is such terrible customer service . Very frustrating. You’ve lost 2 very loyal customers
24 sierpnia 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Zoe,
Thank you for taking the time to leave us a review.
I'm sorry to hear your recent experience does not reflect the high standards of service our store team strive to provide all of our customers.
Our online and store teams are not able to advise on upcoming sale activity as per our internal regulations, this has been flagged with the team for review in future after listening to your feedback above.
It has been our longstanding policy to require a receipt in order to process any return or exchange, this is a requirement due to our payment and processing systems as the receipt contains information needed to complete any amendments to orders.
I can understand your frustration, and would like to assure you that if the receipt is located our team are happy to honour the exchange.
I hope this helps, but should you wish to speak to a member of the team further please feel free to contact us via email at info@mkistore.com.
Many thanks and have a lovely day,
MKI Team
V2 Shell Hooded Jacket
This jacket lost its waterproofing after a single gentle hand wash. I followed the provided (and vague) cleaning instructions, yet water now soaks through easily and leaks like a sieve. Customer service offered little help, deflecting responsibility onto me instead of addressing a clear product failure. After only about five dry wears, one light rain wear, and one wash, it no longer performs anywhere near its advertised claims. Would strongly not recommend this product, or any product from them, after this experience.
12 sierpnia 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Jack,
Thank you for taking your time to leave us a review, although we are sorry to hear you were not satisfied on this occasion.
I can see our team offered assistance to you via email, as with any DWR water and windproof jacket the garment has an applied coating on the fabric which can deteriorate over wear, but can be re-applied to maintain the garments 100% waterproof quality.
With the washing of the Shell Jackets we suggest to use a detergent specifically designed for technical fabrics, our dedicated team is always on hand to offer our customers advice or assistance with care instructions for any of our garments.
Many thanks and have a great day ahead.
MKI Team
Perfect!
Very helpful staff. Beautiful quality clothing.Up to date fashion.Competitive prices.Products in sizes I needed.Good experience all round.
2 sierpnia 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Sharon,
Thank you for taking your time to write us a review.
We greatly appreciate your continued support in the brand, and hope to continue providing you with excellent products and service.
Many thanks and have a lovely day.
MKI Team
Customer service 10/10
Customer service 10/10. Nevermind the quality of the t shirts being top of the market, they exceed expectations when it comes to them helping you resolve an issue. My query was sorted out within 5 minutes & would definitely recommend this company based on my experience & the product.
24 lipca 2025
Opinia niezależna
Odpowiedź od MKI MIYUKI ZOKU
Hi Marco,
Thank you for taking your time to leave us a review! We are so pleased that you are happy with our service and products. We are grateful for your continued support.
Have a lovely day ahead,
MKI Team
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