Mixergy Recenzje 

190
Wynik TrustScore: 4 na 5

4,0

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Oceniono na 5 z 5

I installed a 150ltr cylinder in our three bedroom house in Bristol 5 years ago. The water is heated from the storage battery which in turn is topped up from the solar panels and off peak electricity.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

We moved into a new property which has a new technology for hot water system but didn’t work and we had no hot water for some time. Someone was sent to come sort it and after hours of working on it st... Zobacz więcej

Oceniono na 5 z 5

So grateful to Abbas who attended our home at 10pm on a friday night to fix our water tank. After weeks and months of different electricians unable to fix the problem, Abbas was a hero to get us hot w... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

We have had this tank for 4 years and it has always had problems. A - Initially when installed it had wrong parts and the installer had to organise replacements parts. B - After installation our e... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Dostawca instalacji ciepłej wody

Napisane przez firmę

Mixergy are the UK's market leading smart hot water tank company. Our cylinders 'heat what you need' making them 5x faster, 30% smaller and up to 40% cheaper to operate. Each cylinder is controlled via an app allowing optimum control and machine learning (ML) schedules ensure that you never run out of hot water!


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4,0

Dobra

Wynik TrustScore: 4 na 5

190 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 93% z negatywnych recenzji

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4,0

Wszystkie recenzje

(190)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 51

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Oceniono na 5 z 5

A brilliant hot water tank

Never thought id write a review of a hot water cylinder, but here we go,
Had my tank for around 18 months, installed by British Gas alongside a new boiler. (Had seen a YouTube video of it by good old Kryten from Red Dwarf!)
I’m so impressed with it, just leave it to do its stuff and we always have hot water, but crucially it rarely uses the whole tank, so saves a lot of money.
If we have people to stay I just boost it to heat the whole tank.
Can also control the water temp independently from the boiler using their app.

11 października 2022
Opinia niezależna
Oceniono na 5 z 5

They were incredibly helpful.

We signed up for the service contract. Later, something seemed to have gone wrong the app and connection to the immersion. Mixergy solved the problem even though it wasn’t anything to do with their equipment but the new internet hub had been wrongly connected. So persistent and helpful and the problem was sorted.

30 września 2022
Opinia niezależna
Oceniono na 5 z 5

Love this kit.. And support

Love this kit... Got it installed via British gas who had a great deal on 0% finance and discounted tank... Install was a little bit of a faff as tank couldn't be located in prior cupboard as the pipe locations were slightly different... And existing cupboard was very tight so had to be relocated.. British gas can't put in loft so had half a day trying to relocate tank...

Once it was in... Wow. I went from a vented to unvented cylinder so first thing it immediately increased pressure. Second thing it stopped a weid leak from header tank that we had in the loft that no one could fix.... Mixergy specific... The speed of tank to heat up is fab... I'm on octopus tariffs and the bill has changed from gas bill of £1.20 a day to heat tank to 30p and from luke warm to Hot water. ... The efficiency of the immersion is 3 times that of my gas supply.... I had no idea. ( and yes I have an efficient condensing boiler just heat transfer wasn't effective). Warning though first week is a bit of a learning curve.

Playing with settings and my bill went up week one... The learning mechanism doesn't kick in till week 3 ish and then you can kinda forget about it. The mixergy team were very helpful as BG had a bit of trouble activating and they helped to remotely activate. They've also offered to send me some code to help integrate octopus better.. (nice but I don't know how to use the code). The strato "tech" is simple but does work. If you can go for a bigger tank as they would be great to soak up excess solar or if you have guests to charge over night.. I went for 180ltr which I think is great to heat overnight but about a 3 person tank if not heating during day... I now only use electric to heat tank and for me with interest free payment it pretty much pays for itself in savings...

Nb tank is more expensive than most on market but compared to other energy saving measures is a steal

22 września 2022
Opinia niezależna
Oceniono na 5 z 5

Thank you Mixergy !

Our Mixergy cylinder was fitted in late June and the follow up from Mixergy since installation has been excellent. Rob our ( very patient! ) "go to" techie has been instrumental in building our confidence in using this technology and the benefits it will deliver.
Early days for us with this technology and we are already HUGELY impressed with the customer service we have received and the potential this very clever device has to deliver energy savings and reduce our carbon footprint going forward.
Looking forward to our Mixergy future !

4 sierpnia 2022
Opinia niezależna
Oceniono na 5 z 5

Fantastic Product

Fantastic Product

I've had a Mixergy hot water tank since moving into my new build house. I specifically requested this hot water tank after watching youtube videos and reading the reviews. It's very efficient and adds a degree of intelligence to a once dumb piece of equipment.

The support staff are very helpful and very knowledgable about the product.

25 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

I would like to state how happy I am…

I would like to state how happy I am with my Mixergy tank. The service I received was excellent. Rob was fantastic. Both Ren & Rob are always helpful with any queries & go above & beyond. I would recommend this company to anyone.

20 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Mixergy Early Adopter

We had our Mixergy Tank installed in July 2019 and just over a year later, in Nov 2020 I wrote a fairly glowing review about my user experience.

Well, move forward another 18 months or so to July 2022 and I now have 3 years of Mixergy experience under my belt.

My view remains unchanged in that this hot water tank is literally marvellous. It provides the hot water we need, when we need it, it is efficient and it is flexible. I run it on gas when it suits and when the sun is shining and/or electricity is cheap, I run it on electricity.

That said, I had a small hiccup this week when the Immersion side of the Tank stopped working. A quick email to Mixergy (I have Mixergy Care Plus cover) and later the same day I was on a FaceTime call with the very knowledgeable and very friendly Ren (providing remote tech support for me but who is really Head of Operations and Research).

In two minutes flat, Ren diagnosed the problem and to my absolute surprise, Ren said he would pop round the following afternoon and fix it.

Well, that was today - Ren turned up as promised and made the repair to my Immersion.

It is not often I am so pleasantly surprised but Mixergy delivered yet again. Not only is the Tank brilliant but so is their customer service!

I recognise that when I bought my Tank in 2019, I was an early adopter. With that comes risk but my risk paid off and I could not be happier with my decision, the product and the fantastic support from the team.

Thank you so much. I wish you every success because you really do deserve it.

13 lipca 2022
Opinia niezależna
Oceniono na 5 z 5

Our Mixergy tank was installed a couple…

Our Mixergy tank was installed a couple of months ago and it has been a revelation. Not only do we save a fortune by only heating the water that we need, but we also have hot water every time we need it. Having replaced a traditional hot water cylinder that took ages to heat, emptied very quickly and left us cold in the shower, I cannot recommend highly enough. We’ve since had Solar PV and battery storage added to our ecosystem, so we now charge our tank with free excess solar electricity when the sun is shining!

20 czerwca 2022
Opinia niezależna
Oceniono na 5 z 5

We are a heating company based on the…

We are a heating company based on the south coast and have been fitting mixergy cylinders for just about a year now. And we are very happy with how easy the mixergy cylinders are to install. we get great support from all staff at mixergy if we have any question. there delivery has improved massively. and we will continue to be an installer of mixergy cylinder. keep up all the hard work. our customer love that your cylinder is saving them so much money.

6 czerwca 2022
Opinia niezależna
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Odpowiedź od Mixergy

Thank you for this feedback, it's fantastic to get the view of an installer! Thanks for all of your efforts in supporting lots of new Mixergy tank owners!

Oceniono na 5 z 5

This tank is brilliant!

This tank is brilliant! You have so much control over your hit water and a volume measure us so much better than just heating based on a timer. I'm sure this will pay for itself by wasting less energy over the long term. We later added a small solar array with an Eddi to the tank and everything works flawlessly with free hot water during the spring/summer. Customer service is also nothing short of amazing. I had a problem with the setup of the tank with the Eddi and Ren from mixergy came over after work the same day (luckily live close by) and had a look. It was completely my fault for setting the temperatures incorrectly but Ren was kind enough to check the whole setup to make sure everything was installed and running correctly. Can't thank him enough!

28 maja 2022
Opinia niezależna
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Odpowiedź od Mixergy

Thank you so much for this kind review!!

Oceniono na 5 z 5

Recently had a 210l tank installed

Recently had a 210l tank installed, and really impressed so far. App works brilliantly to monitor and control the water. Great that it's future proofed for heat pump and PV when we get them installed. Currently just using the immersion built in but even that is working well by itself and is a massive improvement on our previous set up.
Customer support has also been excellent, resolving an initial issue we had with the sensor the same day.

20 kwietnia 2022
Opinia niezależna
Logo Mixergy

Odpowiedź od Mixergy

Thank you so much for your review, we're really pleased to hear that your impressed with the product and the customer support!

Oceniono na 5 z 5

A great energy efficient hot water tank

We have had a Mixergy tank for 18 months now, replacing an old unpressurised hot water tank. It is incredibly efficient and energy-saving focused. The app is extremely straightforward, allowing control from your phone. The support from the technical team has been prompt and in easy to understand explanations.

8 marca 2022
Opinia niezależna
Oceniono na 5 z 5

Company are very good

Company are very good. A friend who’s a gas engineer told me about a new cylinder he’d heard of that was really good and, as I was in the market for one, I got one of these. Yes, it’s more expensive than most, but it’s also way more energy efficient. We’ve since moved to an air source heat pump, too, which makes it even more efficient. When the tank arrived it was slightly damaged, which was a result of the courier, and mixergy sent someone to fix it asap (having asked if I wanted a replacement instead). They were very good and offered me a small refund as a goodwill gesture. They are responsive and on it. Have to say, they are very good and I would recommend.

22 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

I came across this company and tank…

I came across this company and tank whilst looking to get a larger tank to replace my megaflow.
I've had it in a month or so now and I absolutely love it. Who'd have thought monitoring the hot water in your tank could be interesting. I'm the next week, I'll be connecting the solar panels via your Eddi to it and I am expecting that to work very well.
The customer service team are very responsive.
Highly recommended for future proofing your hot water system.

12 lutego 2022
Opinia niezależna
Oceniono na 5 z 5

We’ve had a Mixergy retrofitted system

We’ve had a Mixergy retrofitted system that can monitor the water level in our existing (megaflo) hot water tank. Before we could not accurately monitor the hot water level.
This was fitted in May 2021 and has proved to be so useful and helpful in our guest house.
This Mixergy system means that we can see how much hot water we have left in the tank and can top it up when it gets low.
We are not working blind guessing how much hot water to heat now and not wasting gas and electric heating excess water when we don’t need to. This means we save energy and money!

15 stycznia 2022
Opinia niezależna
Oceniono na 5 z 5

Mixergy tank - what's not to like

This is my review of the Mixergy tank and the company.
The tank was installed in the early part of December (2021) by a local company. The installation of the tank went with no issues and has been performing well using the machine learning schedule.
Initially I did have a problem with the tank taking hours to raise the temperature (and charge), but after a phone call with Ren at Mixergy the problem was solved (and fixed) in a matter of minutes. Apparently it helps if the temperature in the boiler is higher than the target temperature of the tank!
My tank has a solar diverter that can use spare energy generated by my solar PV panels. It works really well (when the sun shines of course), although I did have an email exchange with David at Mixergy to get my head straight how it works. I use a Solar iBoost+ device that detects any energy that is being exported back to the grid, and it is that energy that the tank will use. So as many reviewers have said - free hot water.
I think the Mixergy tank is a brilliant piece of technology and the Mixergy company staff extremely friendly (and patient) and open to suggestions for possible enhancements.

7 stycznia 2022
Opinia niezależna
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Odpowiedź od Mixergy

Thank you so much for your review! We hope you have many happy years of free solar hot water ahead! Suggestions are always welcome as we look to make the Mixergy experience as impactful as possible for our customers. Thanks again and welcome to #TeamMixergy

Oceniono na 5 z 5

Great Product

We installed our tank in June and it's worked perfectly so far. The web based app is intuitive, easy to use and makes it easy to view your hot water energy use over time. The manual controller which comes with the tank is also very helpful and helps visualise how much water is available. The tank has helped us change our habits and we now waste a lot less energy heating unnecessary hot water. Would highly recommend to anyone thinking of getting a new tank.

1 grudnia 2021
Opinia niezależna
Logo Mixergy

Odpowiedź od Mixergy

Thanks for taking the time to review, we are glad to hear that you are happy with your tank and you find the app useful.

Oceniono na 5 z 5

Flexible hot water tank that's highlighted the importance of thermal storage

Since installing a Mixergy hot water tank in July, I've been absolutely delighted with the way it's performed. The ability to use both a web-based and app-based interface provides great control over the tank both through setting your own schedules or allowing the tank to learn about your behaviour to optimise its use. I also love the way in which it's been "future proofed" in its ability to take heat inputs from gas boilers, mains electricity, solar PV and heat pumps. For me personally it's been the ability to use in combination with solar PV and a Myenergi Eddi that's meant that I've been able to generate all our hot water for a longer part of the year than I would have expected.
Great product and a great company that I'd be happy to recommend.

25 listopada 2021
Opinia niezależna
Logo Mixergy

Odpowiedź od Mixergy

Thanks Richard for taking the time to write such a great review of the product. We are glad that you like it and have been able to use in combination with your Eddi and see the benefits.

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