In 25 years of buying cars and owning loads this has been the worst experience ever buying a new car. The company was fine until the deposit was paid then literally absolutely useless. 6 times w... Zobacz więcej
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I had high expectations having read the Luscombe website. Although the sales executive was pleasant and knowledgeable. The car buying at Luscombe, on the day, was similar to my experience of other car... Zobacz więcej
Reakcja na opinię
Very disappointing experience with Luscombe Mitsubishi, particularly regarding Mitsubishi Extended Warranty work. I booked my Mitsubishi into Luscombe for faults to be investi... Zobacz więcej
Had an awful experience with Luscombe Suzuki and their sales department. A lesson in how not to treat people that says a lot about their attitude to doing business. I phoned them around 11am one m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Dealer samochodów Mitsubishi
- Naprawa samochodów
- Naprawa samochodu
Informacje przekazane przez różne źródła zewnętrzne
Luscombe Mitsubishi Leeds - The Premier Mitsubishi Dealer for Leeds and West Yorkshire, with over 100 approved used cars to choose from, plus full service, parts and MOT depts. Winners of many industry awards, a business built on customer service as demonstrated with reviews across many independent websites. We are located conveniently close to the M621 for customers from Bradford, York, Wakefield, North and South Yorkshire. Our unique culture is what sets us apart, “We Won’t Sell You a car, But We Will Help You Buy One” is clearly how customers want to buy cars.
Dane kontaktowe
Low Road, LS10 1QR, Leeds, Zjednoczone Królestwo
- 01132776099
- sales@luscombemotors.co.uk
- www.mitsubishileeds.co.uk
1,5
Bardzo słaba
146 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great after care
Great after care. Nothing is too much trouble. Would recommend.
28 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Yvonne, I will ensure the service team sees your review along with my thanks for a great job. Really appreciate your feedback and custom. Thanks Robin.
My experience at Luscombe has been…
My experience at Luscombe has been great, from buying my PHEV to its second service. They were particularly helpful with arranging finance and letting me try all the models to select the equipment level I wanted. They have been helpful with advice on running on electric for optimum efficiency. I bought the service package and they did everything thoroughly and send me a video to prove it. They fixed a door seal I had rubbed loose and the car was returned immaculate, valeted inside and out. I have had cars from other dealers and only Mercedes came close for quality of service.
26 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much, that’s exactly how we like it, outstanding customer service and obliging happy staff. I will make sure all the team sees your comments, they will appreciate them. Thanks also for the feedback regarding the video - much appreciated. I am really pleased to know that you enjoyed a level of service not found in other dealerships. Thanks again Robin
Everything was so simple
Everything was so simple. They even recommended way to save money.
24 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you Peter - we really appreciate your custom and your feedback. I am sure you will find our service plan extremely cost effective. Kind regards Robin
Excellent service from start to finish…
Excellent service from start to finish from Bobby. No drama, hard sell. He listened to what I needed and advised accordingly. Everything explained well, a very stress less experience. Very high standard understated cars. I am over the moon with my purchase and so pleased I used Luscombe. My first Mitsubishi, it wont be my last. Will be using for servicing as was treated so warmly.
18 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much, Fiona - I've passed on your lovely comments to Bobby. I'm really pleased you're so happy with your purchase and also the service you received from the team. We look forward to welcoming you back again for service but do feel free to pop in any time for a checkup, screenwash, air in your tyres etc, or even just for a cuppa. Thanks, Robin
Grumpy old disabled pensioner.
I have a Mitsubishi Outlander I got on motability last year the car is great, it’s just been collected for its first service the guy who delivered and collected was well mannered and polite the car had been serviced and cleaned inside and out.
Very happy with car dealership and service I’ve received.
Rod Birkenshaw
17 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much for taking the time to leave us a review Rod, it's greatly appreciated. I'll pass on your kind comments to Ian our driver and all the team who dealt with you. We look forward to the opportunity to look after you again next year. Thanks, Robin
A fast and friendly service
A fast and friendly service, very reasonably priced work even with other Make vehicles.
Thanks, very happy.
12 lipca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Mick for both your valued custom and for leaving such an excellent review - much appreciated. Kind regards Robin
Excellent Dealership
Excellent experience getting new vehicle from Luscombe
Andrew Manchester made the whole experience seamless and straightforward.
Thoroughly recommended dealership.
15 czerwca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Mr Parker. I'm pleased to hear such excellent feedback and I'll pass on your kind words to Andrew. Thanks again for your valued custom and 5* review. Regards, Robin
Took my swift for a tow bar…
Took my swift for a tow bar fitting,Whilst there i mentioned my hand brake was slacking not only did Aziz tell the mechanic to tighten it they took both back wheels off and did it thoroughly, I cannot praise this company enough from receptionist to mechanic they are very professional i am glad i bought my car here MICK FARNHILL.
14 czerwca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Mick, I will ensure that Aziz and the service team see your review along with my thanks for a great job. Really appreciate your feedback and custom. Thanks Robin.
Great service
Great service, was accommodating when I needed to change my appointment with short notice. Friendly staff, couldn't do enough for you.
29 kwietnia 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you very much Amanda for both your valued custom and your excellent feedback - I am so pleased you enjoyed such great service from the after sales team. Thanks again Robin
How would I describe Luscombes...
How would I describe Luscombes...
Efficient,courteous,professional, accommodating and friendly.
Over the past 3 years we have always had excellent service from them.
31 marca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much indeed Alison for both your valued custom and for sharing your car buying experience with others who may be considering where to buy their next car from!! I am so pleased to know that you have consistently found my team so helpful and friendly. Thanks again Robin
Really a very personal service
Really a very personal service. They picked me up from Leeds station and made me feel at home. An excellent experience
29 marca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you very much Ehab for both your valued custom and your excellent feedback - I am so pleased you had such an enjoyable car buying experience, particularly worth the long round trip. Thanks again Robin
Excellent service
Just had my 3rd service and MOT excellent company to buy a car from and use for service very good staff.
24 marca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Stephen for your loyal and valued custom - you are a clear example of a customer who has become a friend and we really do appreciate your loyalty. We look forward to looking after your motoring requirements for many years to come. Thanks again Robin
Professional
23 marca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks Christine, that’s just how we like it, and the team will really appreciate your feedback, so it’s very kind of you to share it. Another happy customer, perfect. Thanks very much Robin
Service on my ASX
My second service and as usual couldn’t fault Luscombe’s friendly staff nice clean seating area with WiFi and drinks machine as I wait for my vehicle. Had a look at the latest models in showroom and a walk round outside at some of the used and demonstors my vehicle can back washed and ready to go ahead of the time they’re given me also a great little video of my vehicle was sent to me
P.S got a really good price off them to swap my ASX for a new car but unfortunately I’m having some building work done but will definitely be swapping it later in the year with Luscombe Mitsubishi
10 marca 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Ady, that’s exactly how we like it, outstanding customer service and obliging happy staff. I will make sure all the team sees your comments, they will appreciate them. Thanks also for the feedback regarding the video - much appreciated. We look forward to helping you buy your next vehicle later in the year. Kind regards Robin
Very courteous and friendly staff
Very courteous and friendly staff, quick and efficient service
25 lutego 2019
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Stephen, your 5 star review and your custom are truly appreciated by myself and all the team. I know they will help others when trying to find a trustworthy and enjoyable car dealership. Many thanks Robin.
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