In 25 years of buying cars and owning loads this has been the worst experience ever buying a new car. The company was fine until the deposit was paid then literally absolutely useless. 6 times w... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
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I had high expectations having read the Luscombe website. Although the sales executive was pleasant and knowledgeable. The car buying at Luscombe, on the day, was similar to my experience of other car... Zobacz więcej
Reakcja na opinię
Very disappointing experience with Luscombe Mitsubishi, particularly regarding Mitsubishi Extended Warranty work. I booked my Mitsubishi into Luscombe for faults to be investi... Zobacz więcej
Had an awful experience with Luscombe Suzuki and their sales department. A lesson in how not to treat people that says a lot about their attitude to doing business. I phoned them around 11am one m... Zobacz więcej
Reakcja na opinię
Informacje dotyczące firmy
- Salon samochodowy
- również w kategorii:
- Dealer samochodów Mitsubishi
- Naprawa samochodów
- Naprawa samochodu
Informacje przekazane przez różne źródła zewnętrzne
Luscombe Mitsubishi Leeds - The Premier Mitsubishi Dealer for Leeds and West Yorkshire, with over 100 approved used cars to choose from, plus full service, parts and MOT depts. Winners of many industry awards, a business built on customer service as demonstrated with reviews across many independent websites. We are located conveniently close to the M621 for customers from Bradford, York, Wakefield, North and South Yorkshire. Our unique culture is what sets us apart, “We Won’t Sell You a car, But We Will Help You Buy One” is clearly how customers want to buy cars.
Dane kontaktowe
Low Road, LS10 1QR, Leeds, Zjednoczone Królestwo
- 01132776099
- sales@luscombemotors.co.uk
- www.mitsubishileeds.co.uk
1,5
Bardzo słaba
146 recenzji
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Nie odpowiedziano na negatywne recenzje
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent customer service from Sarah
Excellent customer service from Sarah, very easy to deal with. Video sent via email for Service. Thanks
12 stycznia 2022
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks Mrs Denton that is just how it should be - we really appreciate your custom and your brilliant feedback which I shall pass on to Sarah and the team. We look forward to welcoming you back when you next require our assistance. All the best Robin
Excellent customer service
As usual I received excellent service from the Mitsubishi team, car collected and delivered back promptly following an MOT
23 grudnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Gary for your great review which I have shared with the service team. We all really appreciate feedback, which is vital to ensuring we are providing an after sales experience with a difference. Thanks very much for your custom and for letting us know we are getting it right - Thanks again Robin
Swift Service from Luscombe Mitsubishi Leeds
I took my car in after a recall for it to be checked over. This was carried out in a timely manner whilst I sat waiting with a coffee.
Friendly staff and great service as always.
22 grudnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much for your custom and 5* review Elaine. We always try our best so its great to hear such excellent feedback. Thanks very much once again, Robin
Very good service as usual
8 grudnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Michael, I will ensure the service team sees your review along with my thanks for a great job. Really appreciate your feedback and custom. Thanks Robin.
top quality service and communication
top quality service and communication
no problems at all
3 grudnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much for your 5* review and your valued custom . I'll pass on your positive feedback to the aftersales team - Thanks again Robin
Very happy with the service and care…
Very happy with the service and care given would like a price for new battery
19 listopada 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks Megan for your valued custom and very kind feedback - I shall ask our team to contact you with a price for a battery. Thanks Robin
Happy customer
From booking to the complete service to my Mitsubishi, with full report of the works (including video), everything was smooth and quick, with a good customer service.
9 listopada 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Mrs Lopes, that’s exactly how we like it, outstanding customer service and obliging happy staff. I will make sure all the team sees your comments, they will appreciate them. Thanks also for the feedback regarding the video - much appreciated. Thanks again Robin
Excellent customer service and work…
Excellent customer service and work standards, as always
4 listopada 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Dale for your great review which I have shared with the service team. We all really appreciate feedback, which is vital to ensuring we are providing an after sales experience with a difference. Thanks very much for your custom and for letting us know we are getting it right - Thanks again Robin
Excellent service as usual
2 listopada 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you very much John for both your valued custom and your excellent feedback - I am so pleased you enjoyed such great service from the after sales team. Thanks again Robin
Friendly and helpful
27 października 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you very much for both your valued custom and your excellent feedback Kate - I am so pleased you enjoyed such great service from the after sales team and found them so helpful and friendly. Thanks again Robin
Since buying a used car from them I…
Since buying a used car from them I have no complaints
6 października 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thank you very much Mr Burns for both your valued custom and your excellent feedback - I am so pleased you had such an enjoyable car buying experience. Thanks again Robin
New car
I needed a new car and I had bought my last car from Luscombe’s as well. I had received such a good service that time which is why I went back. I was sold both cars by Andy and I cannot fault him, he gave all the answers to my questions and was honest and didn’t make me feel like I was being pushed into a sale which is something I was worried about at other places. When I need another car I will probably come back to the dealership for these reasons.
4 października 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much indeed Jen for both your valued custom and for sharing your car buying experience with others who may be considering where to buy their next car from!! I am so pleased to know that you have consistently found Andy so helpful and friendly. Thanks again Robin
Excellent service by all personnel.
Excellent service by the receptionist regarding booking and reminders and following service. Health check video received showing details of work carried out. Car ready at time stated. Pleased by the cleanliness of the car upon completion.
28 września 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Philip for your custom and 5* review. We always try our best so its great to read such excellent feedback. Thanks very much once again, Robin
Excellent service
24 września 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks for both your custom and your 5 Star Review - great to know you received excellent service from my team. Thanks again Robin
Great customer service
Great customer service, friendly and timely as well. Thanks
17 września 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much for your custom and 5* review. We always try our best so it's great to read such excellent feedback. Thanks very much once again, Robin
Great service from start to finish …
Found it really easy to book my car in for service and MOT, sent me a text reminder a few days in advance and called me the day before to confirm all was ok to go ahead. Called me at 2pm to say my car would be ready to pick up at 3.30pm. Was seen quickly at the service desk, ran through the details of the MOT, everything was fine, paid and drove my car home. I'm very happy with the service from booking to collection. Would recommend to use Luccombe and I'll be booking my car in with them again.
2 września 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks so much Margaret for leaving this brilliant review - we really value your custom and appreciate your excellent feedback. We believe in treating our customers as we would like to be treated ourselves in a polite, friendly and helpful manner, so it's always nice to hear when our customers experience exactly that. All the best Robin
Brilliant car dealership best I’ve ever…
Brilliant car dealership best I’ve ever been to, great service friendly face always with a smile.
That’ll more than do.
31 sierpnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much for your custom and 5* review Julian. We always try our best so its great to hear such excellent feedback. Thanks very much once again, Robin
Turned up on the wrong day for a…
Turned up on the wrong day for a recall. I expected to be turned away but I was told Don't worry we will fit you in. The service from all of them is impeccable. From buying the car nearly a year ago to its first service and then this recall. Well done to everyone that works there. Keep up the good work.
Diane Waters
24 sierpnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks very much Dianne for your great review which I have shared with the service team. We all really appreciate feedback, which is vital to ensuring we are providing an after sales experience with a difference. Thanks very much for your custom and for letting us know we are getting it right - Thanks again Robin
Very good service
Very good service, had the vehicle picked up and returned to my home address.
Work carried out very promptly by professional and pleasant staff.
12 sierpnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks for your valued custom and for taking the time to leave us a great review Keith, it's really appreciated. I have a great team of staff who endeavour to be friendly and especially helpful, so it's great to get feedback like this. Many thanks again, Robin
Routine service of car bought last…
Routine service of car bought last year. Everything as expected, with positive contact through the day. Very happy with their service.
11 sierpnia 2021
Opinia niezależna
Odpowiedź od Luscombe Mitsubishi Leeds
Thanks Mike that is just how it should be - we really appreciate your custom and your brilliant feedback which I shall pass on to the team. We look forward to welcoming you back when you next require our assistance. All the best Robin
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