MindMyHouse Recenzje 

183
•
Wynik TrustScore: 4.5 na 5

4,7

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Wij gebruiken Mind my House al sinds 2022 en zijn zeer tevreden met deze site. Aangezien we zelf geen huisdieren mogen houden in ons huis, is dit een hele goede oplossing. Wij passen op de huisdieren... Zobacz więcej

Oceniono na 5 z 5

I have used MindMyHouse as a sitter for the last 4 years, and won't go anywhere else! The site is easy to use, with great tools to locate a housesitting assignment worldwide. Reasonable annual fee.

Oceniono na 5 z 5

MindMyHouse has help us enjoy many sitting sessions with dogs and other furry friend in Europe (Spain, France, Italy) and even South Africa. It’s always a great surprise to find dogs who become frien... Zobacz więcej

Oceniono na 5 z 5

I found an amazing house/pet sitter on this site. I live in the Caribbean and was away for 6 weeks visiting friends and family in the UK, 30 Jun to 12 Aug 26. My dog and cat were very well looked afte... Zobacz więcej

Informacje dotyczące firmy

  1. Opiekun zwierząt

Napisane przez firmę

Global house sitting matching service bringing home owners and house sitters together online. Home owners join for free. House sitter members pay the lowest annual fee on the web. Happy house sitting!


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

183 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 20% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(183)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 111

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Never let me down once!

Being using MindMyHouse, for at least 6 years, and they have never let us down. Also the sitters in every case, worked well for us and the dogs. Keep up the good work MindMyHouse.

30 września 2024
Opinia niezależna
Oceniono na 5 z 5

Affordable, Easy, and Reliable!

I’ve been using MindMyHouse for several years now and have had nothing but fantastic experiences. The platform is user-friendly, way more affordable than others out there, and offers great technical support when requested.

It is true that it doesn't have as many listings as some other sites, the upside is there’s also less competition for house sitters! Personally, I’ve never felt the need to use another platform because I always find plenty of great opportunities here.

It took me a little while to land my first house sit, but once I got that first gig and a review, everything became much easier. Now, I’ve been consistently house sitting through MindMyHouse for years.

20 lipca 2024
Opinia niezależna
Oceniono na 5 z 5

A ‘Never Fail’ Service

We have been home owning members for 11 years and haven’t had a bad experience. Our home and animals have been well cared for and we have met some lovely people from around the World. The website is easy to use and attracts serious- minded people as house sitters.
Just be sure to check out the folks you are considering. We always have several internet meetings with potential sitters so that we can all raise and resolve things well in advance. We also stay in touch during the time we’re away from home.
Thanks to MMH for 11 years - so far! - of excellent service.

29 września 2024
Opinia niezależna
Oceniono na 5 z 5

Many adorable and trusty cat sitters in here!

Since 2018 that I'm using MindMyHouse when I have to leave for a trip and I need some cat sitters and house sitters for my cats and flat in Florence. It has been my saving life solution because I only had very good experiences and some of my cat sitters came back several times as they missed my cats and my flat. I cannot recommend more this platform for all the people who needs someone to look after their pets and their homes!

16 kwietnia 2024
Opinia niezależna
Oceniono na 5 z 5

I have nothing but praise for MindMyHouse.

I have been using MMH since 2012 to find sitters for my home. The worst experience was a retired train driver and his wife. At the time we had four dogs. We stipulated that the dogs should be walked at nine am. Our maid reported that the couple didn’t surface until midday. They left our cooking utensils stained by turmeric. They asked for a review but I chose to ignore their request.
That was the worst experience.
When we lived in Madeira, as it was a very popular tourist destination, we would often get twenty replies in twenty-four hours from all over the world. My wife and i would rate them from one to ten and then discard those we felt were six or less. Young people who had looked after granny’s moggy for a couple of weeks were never going to be suitable. Middle-aged were our choice.
Some we still hear from years later.
We found little point in contacting sitters. Invariably they were not available.
Nothing was ever damaged nor stolen.
We introduced them to our neighbours, over a meal when time permitted. We booked them to arrive a couple of days before we left and arrived back home at least twenty-four hours before the sitters were due to leave. We asked for updates with photos whilst we were away.
Video WhatsApp or similar was always a must when interviewing..

I have nothing but praise for MindMyHouse.

29 września 2024
Opinia niezależna
Oceniono na 5 z 5

MInd My House rocks!

I have used MindMyHouse now for a decade with great success. Because of it, I have been able to travel all over the U.S. and actually stay for extended periods of time and really get to know places. I hope to avail myself of international listings next year. The cost is more than reasonable and I really like that you can leave (and read) feedback about housesitting positions. (Taking care of pets is a bonus.)

18 września 2024
Opinia niezależna
Oceniono na 5 z 5

An incredible service we can't do without

This website solved all of our issues as pet owners whenever we wanted to go on a trip. It's FREE, it's trustworthy, it's very well organized and simple to use, and it connects you with screened sitters with real reviews whom you can leave your pet and home with and go on holiday with peace of mind. Thank God for Mind My House! An incredible service

28 września 2024
Opinia niezależna
Oceniono na 5 z 5

Mindmyhouse.com fabulous service

We have used mindmyhouse.com about five times. We will use them again. It has been a fabulous service for us as we have 4 dogs and a cat.
The people who have looked after our animals and houses have been honest, reliable and friendly. The latest use of the website was in August. We will be doing it again. Many thanks..

22 sierpnia 2024
Opinia niezależna
Oceniono na 5 z 5

Brilliant service

I have been using this company to find a house sitter since my beloved pussy cats were kittens. They are now nearly 15.
I have had fabulous people from all over the world taking care of them all thanks to this Web site. Many of these people have returned and become life long friends . I would not hesitate to recommend this company.

28 września 2024
Opinia niezależna
Oceniono na 5 z 5

Mindmyhouse is great! "does what it says on the tin" but do your own due diligence!

We have used Mindmy house for about 10 years if not more! It is an easy to use site to find sitters, and that is what it is there for! They cannot vet the sitters that is our job to check references etc. We have had both great and not so great sitters through Mindmyhouse just like people through our lives, good and bad! I have and would still recommend Mindmyhouse for both homeowners and sitters, just do your own due diligence before agreeing a sit with anyone! Our elderly cats have always been well cared for and that's what it is all about, isn't it!

20 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Excellent service

I've been using mindmyhouse for years and have always had a great experience. Their system of testimonials and verification works extremely well to make sure I get the best person for my cat care. I've never been disappointed.

11 października 2023
Opinia niezależna
Oceniono na 5 z 5

Highly recommend Mindmyhouse

I’ve been with Mindmyhouse since 2017 and have experienced many wonderful house sits around the world. Highly recommend this platform if you want to house/pet sit or if you want to find a sitter while you’re away.

28 września 2024
Opinia niezależna
Oceniono na 5 z 5

LOVE MIND MY HOUSE...

Been with MMH for 14 years and have taken multiple sits in Spain, Portugal, Greece and the UK. No complaints at all. Had some fabulous sits in wonderful places and met some tremendous people some of whom have become good friends. Not to mention all the lovely animals we have had the pleasure of taking care of. It's a great and CHEAP way to get yourself in contact with home/animal owners. Then the rest is up to you. Can't understand some of the comments on here. People obviously don't understand what is being offered by MMH or, in some cases, what house sitting actually is. Nobody is forcing anybody to take a sit if they don't want to. If the selection of sits is not what you like go pay £99+ on Trusted housesitters. We have recommended MMH to many people, both sitters and homeowners and will continue to do so. Thanks MMH.

23 września 2024
Opinia niezależna
Oceniono na 4 z 5

Not the best interface on this site but…

Not the best interface on this site but it is good and free for homeowners. Have been using it for years and have found good sitters using MindMyHouse and one was our best sitter ever. Many sitters list on a number of sites. Homeowners need to use good judgement in selecting sitters and check out references, ID etc. Unreasonable to blame the housesitting site if the the sitter disappoints.

31 sierpnia 2024
Opinia niezależna
Oceniono na 1 z 5

I used a house-sitter from Mind My House but Never Again

I used a house-sitter from Mind My House while I went on a five-week trip to visit family. I listed and he contacted me; the dates worked out and we were able go meet up a couple times previous to me leaving. I have one cat and live in an easy to manage townhome. I left very concise instructions, chatted numerous times with said house sitter and felt that all would be well. I arrived home to two damaged bicycles (one was loaned to him, the other was ‘hands off), a ruined washer and dryer (he attempted to wash/dry a sisal/grass mat).,a plugged bathtub and my home was filthy. He did not wash or put out recyclable containers nor garbage and my garage stunk. My cat was okay but his food station was gross. Stupidly, I did not ask for a damage deposit. Never again.

27 marca 2024
Opinia niezależna
Logo MindMyHouse

Odpowiedź od MindMyHouse

Dear Pam,
we are sorry to read that you have had bad experiences with registered house sitter members that you found through our service.

Would you like to tell us the names and email addresses of these particular house sitter members (please send it privately to help@mindmyhouse.com, rather then reply on this forum)? We have an official non-interference policy in matters between our members unless one or both parties has broken the law. Having said that, we have on occasion excluded house sitters from our service should they have had a complaint of poor behaviour against them. We are also able to put poorly performing house sitters on a 'grey list' where we are able to monitor their future use of our service.

As you have probably realised, online services such as ours are free for home owners to use as the onus is on you to check house sitters' references and interview them until you are satisfied that you are happy with their character. If you read our Terms and Conditions you will see that we make no claims for the competency or otherwise of our house sitter members. You can read this document at the following URL:

http://www.mindmyhouse.com/about/terms_and_conditions

FINDING SUITABLE HOUSE SITTERS IN THE FUTURE
If you do feel you could trust the services of non-professional house sitters again, there are plenty of things you can do to make the selection process go more your way!

There are a number of things you can do to check that the people on your Shortlist of candidates for your house sitting assignment are reliable and honest.

Your prospective house sitters should be happy with the following requests:

. to provide a refundable security deposit (of not more than the equivalent of a month's rent for a similar property in the area)
. to work through with you and sign our House Sitting Agreement (find this in our Advice Centre)
. to show you a recent police clearance check from their country of residence
. to provide one or more references from real, contactable people

https://www.mindmyhouse.com/support/advice_legal

Regarding making your final choice of house sitter, all of the usual criteria you use to form your own judgements apply. Are you able to talk with prospective house sitters on the phone? Can you meet them before making your decision? Do they have good communication skills? What are their reasons for wanting to house sit for you? Are they happy to meet the above requirements? Do they seem to know how to care for your pets? What kinds of skills and experiences do they say they have?

We are open to discussing this subject further with you by email so please keep us updated on your situation if you want to. You may have noticed that we are trying to learn from our members in our effort to constantly improve and develop the site. We do value your feedback on our service (whether good or bad!).

Oceniono na 2 z 5

Scams, illegal practices, and company takes no responsibility

Out of three confirmed sits, only one was legit. To say nothing of other scam listings. This is not a good track record. What's worst is that the site has informed me they let anyone post anything, for free. In other words, ANYONE can post or message members without the need to pay. On the other hand, members have to pay for access to the listings to message hosts. So what you get is a bunch of scammers running amok with no consequences, and the business being financially supported by the people getting scammed. This is a horrible business model. When you contact support, they are rather unabashed about saying they don't vet listings, and you should always have a backup option. This is what my money gets me!?? They do nothing to mediate, either. I had a sit go horribly wrong, with the host requiring me to break laws, and MindMyHouse only said, 'Well, we don't control this, and you should have made a backup plan.' What kind of business treats does this?? This is not a company to be trusted. I will not be renewing my membership with them, and will no longer be using the site to search for housesits - there are many better options for house/pet sitting platforms.

22 marca 2024
Opinia niezależna
Oceniono na 1 z 5

Horrible experience

Horrible experience, customer service is not responding anymore and does not grant me access at all - for unknown reason (because they do not even specify "our policy"!!)

PS also in the email it wasn't specified even asking multiple times

Btw - it took them less than 1 day to respond to this review although I had to wait 2-3 days or more for their non-approval message!!!

15 grudnia 2023
Opinia niezależna
Logo MindMyHouse

Odpowiedź od MindMyHouse

Dear Gabiele,
thanks for your note.

We are sorry to say that your free home owner account has not been approved, due to your account failing our security verification. We can't explain what the issue was, otherwise we wouldn't have any security! We also did email you this message.

Please note that we provide our home owner memberships for free (so that we can provide as many house sitting opportunities as we can). We can (and do) choose whom to accept as home owner members, given that our service is free for home owners.

Oceniono na 1 z 5

Pretty useless

I have had a subscription with them for years. It's cheap, and you might get lucky, but despite checking their ads hundreds of times over the years and even being contacted by people looking for a house-sitter, nothing ever worked out. What a waste of time and money. The reason is simple: there just aren't enough ads on their website. After so many years without results (I completed a good number of excellent house-sits through other websites during that time), I am not going to renew my subscription.
Update 28.07.2023: Biting back when someone honestly writes about their experience is not going to make you more attractive, MindMyHouse. You may have noticed that the other websites that I left comments for, got much better overall evaluations. Anything else you would like to say?

25 lipca 2023
Opinia niezależna
Logo MindMyHouse

Odpowiedź od MindMyHouse

It's interesting that this review is identical to other reviews of other websites posted by the same person.

Oceniono na 2 z 5

Undeveloped website

The website is undeveloped. It is difficult to navigate through. After using them for a few years I'm still not sure how to get to my messages. Confusing layout and awkward gallery viewing.

I prefer Trusted HouseSitters.

22 czerwca 2023
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej