Millets - Uckfield Recenzje 

735
Wynik TrustScore: 5 na 5

4,9

136 High Street, TN22 1QR Uckfield, GB


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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Went to get hiking shoes for my eldest son. Isaac was the assistant we talked to and he quickly got the right size and gave good advice for the fitting. Very professional yet easy to talk to. I always... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Went in to purchase my husband a pair of walking trainers. We were served by Josh and who was very helpful, chatty and did not mind getting several pairs of different sized shoes out for my husband t... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My daughter was looking for some hiking shoes. Could have ordered online but had some questions and wanted them asap. Called the shop and spoke to Isaac who was very helpful and went to check sizes we... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (lea... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Uckfield

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 136 High Street, TN22 1QR, Uckfield, Zjednoczone Królestwo

  • 01825 701176

4,9

Doskonała

Wynik TrustScore: 5 na 5

735 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(735)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5071

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Always a great experience

Always a great experience. The staff are fantastic, knowledgeable and helpful. They can never do enough for you.

6 lipca 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service from Pam whilst…

Great customer service from Pam whilst purchasing my first backpacking tent. Also good advice from her male colleague (didn't get name).

1 lipca 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Brilliant Staff.

Brilliant Staff.
Both Pam and Chris were super helpful with trekking boots, ruck sack, and best fit, best care for safe travels. It is so beneficial to have face to face and experienced help.

3 lipca 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Berghaus Porch Damage

We had a damaged berghaus porch and had been advised by the online customer support centre to take the item to our local store for assessment. Andy assisted us and despite some concerns over the advice we had previously been given resolved the issue to our satisfaction. Andy was very helpful and knowledgeable.

31 maja 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks so much for the 5 star review.

We're pleased you got the support you needed and for taking the time to review us here.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Both Simon & Ben were fantastic when we…

Both Simon & Ben were fantastic when we needed to kit my daughter out for her Bronze DofE last year. They helped us with everything, which was fantastic as a family who knew nothing! So incredibly grateful. We recommended several of daughter’s friends go there too and they had the same brilliant service! Unsure of the exact date of our visit now (better late than never!)

1 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Simon in uckfield -very helpful

Simon in uckfield has helped me out on two occasions with purchasing camping gear (first time camper). He's been extremely knowledgeable and helpful, not at all pushy re sales, and very patient with my wild children in tow! Would highly recommend buying from millets uckfield to get excellent customer service.

3 maja 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

We returned to Uckfield Millets. because…

We returned to Uckfield Millets because Simon was so knowledgeable and helpful. Simon was day off so a young lady Phoenix served me. She was as good as Simon in knowledge and being helpful. She explained how water repellency was rated and ensured that my new boots had enough room when my feet were hot during a day's walk.
Well done Phoenix you should be rightfully proud of you customer care.

4 maja 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Issac and Simon

Today I had the pleasure of dealing with two very kind employees, Issac and Simon. They were extremely helpful, easy to talk to and were really helpful at helping me pick some boots out for a mountain I am going to be climbing in Wales in the next week. Lovely atmosphere, extremely helpful employees, and I highly recommend the shop!

26 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.

All the best,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent customer service from Phoenix…

Excellent customer service from Phoenix on Easter Monday. She really knew her stuff and helped us buy everything we needed for my son’s Duke of Edinburgh expedition. Brilliant service and advice, thank you.

21 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for the 5*

It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Good customer care

Very good service from Fran and Ben

21 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Absolutely great service 💪🏻

Old school service from the very helpful Phoenix. My daughter and I went into the UCKFIELD store as she’s doing her DofE - Phoenix, who has done her Bronze and Silver and doing her Gold answered all our questions (and some we didn’t have), we came out of there knowing what we needed to and enjoying the Millets DofE discount. If your child is doing DofE and you need some kit help, I couldn’t recommend Phoenix highly enough 👍🏻 well done to Millets for employing, and retaining quality staff 💪🏻

15 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.

Thanks again for your review,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent service from Isaac

Isaac was very helpful when I was selecting some casual walking shoes.
After several pairs, a very comfortable pair of HiTec shoes were selected.
Isaac was very helpful, asked the Manager's advice when needed, and made sure I was 100% happy before we confirmed the sale. Great stuff. Many thanks.

12 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Extremely helpful and kind staff

Simon was extremely helpful and kind when we were buying walking boots for my teenagers. He explained the merits of different styles and how to lace them correctly. Many thanks

11 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

I cannot praise them enough. …

I cannot praise the salesman highly enough. Excellent advice and he got all sorts of things out from store for me to try. He was very long suffering and extremely patient with me.

10 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Careful attention to my feet when being…

Careful attention to my feet when being helped with a new pair of outdoor shoes. Great service. Highly recommend.

8 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service

Great customer service
Served by Simon and Rocco

2 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hello,

Thanks for giving us the maximum score.

Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.

Thanks again for the review,
Millets Customer Care Team

Oceniono na 5 z 5

The marvellous Simon!

My daughter and I were helped by a Simon today who was the most experienced adventure shop employee I’ve ever come across. ( We’ve bought a lot of hiking shoes/ camping and hiking equipment over the years for our 4 daughters too). He fitted the perfect boot with the minimum of fuss and enough explanation to empower us for future purchasing, care of feet and boots, lacing them etc. I watched him help another gentleman too who expressed how rare and brilliant it was to have so much trust in the person selling the boots. I can’t commend him highly enough. What an asset he is to Millets in Uckfield. Thank you Simon. It was a pleasure to meet you.

1 kwietnia 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Oceniono na 5 z 5

Great range of products and service and satisfied…

Great range of products and satisfied with my purchase. Isaac in particular at the Uckfield store was helpful, professional and patient __ great customer service always makes the difference. Thankyou Isaac and Millets.

8 lutego 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Thanks for the great review.

Hopefully this 5 star experience will show everyone how hard we try to get it right.

Thanks again for taking the time to rate our store.
Millets Customer Care Team

Oceniono na 5 z 5

I wanted a rucksack and the assistant…

I wanted a rucksack and the assistant measured it to meet my specifications, then went to check colours. Nothing was too much. Thank you.

25 marca 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

What a very helpful chap Ben was……

What a very helpful chap Ben was… perfect

26 marca 2025
Opinia niezależna
Logo Millets - Uckfield

Odpowiedź od Millets - Uckfield

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

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