Excellent service with my order being ready for collection on the same day. The staff in the Monmouth store were great. The sandals I ordered are a second pair as I find them comfortable and supportiv... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Arrived late afternoon having driven a long way. A very helpful friendly lady helped me select the correct OS map for the area where I was to stay including running a check with the relevant mapping s... Zobacz więcej
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I have just left the Monmouth branch of Millets where the courtesy and support I received was outstanding. Liz went out of her way to help me to return a package through UPS. The process was frustra... Zobacz więcej
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Was on sale in the Monmouth shop but was easier to order online & also get a 15% discount & free delivery instead of struggling to carry it back to the car…Monmouth always my local shop & the staff ar... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Monmouth
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
21 Monnow Street, NP25 3EF, Monmouth, Zjednoczone Królestwo
- 01600 739187
4,9
Doskonała
284 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Excellent Service
I needed a Tent at short notice, phoned the store to check stock availability the lady was very helpful. Half hour later I popped into the store and was greeted by two very nice ladies who had put the tent to one side for me. Happy Days
31 maja 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Jan was very helpful and we received good customer service.
Jan was very helpful
15 maja 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Very helpful and friendly staff
Very helpful and friendly staff! Great selection of boots. :)
15 maja 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
Your feedback is greatly appreciated, especially as it's 5 star feedback.
Thanks again for your review,
Millets Customer Care Team
Excellent experience as always
Excellent experience as always! Visited the store on Saturday and recieved excellent service from Chrissie, Georgia and Jannette. Nothing was too much when asking for assistance from Chrissie who demonstrated excellent product knowledge and customer service, an asset to the business.
4 maja 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
We're really pleased to see that you gave us 5 stars here. Feedback on how to improve is important but it's also nice to see full marks.
Thanks again,
Millets Customer Care Team
Odpowiedź od Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Odpowiedź od Millets - Monmouth
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Millets is the best outdoors shop on the high street!
Excellent service from the team at Millets in Monmouth. Eva could not have been more helpful. Such a good store and streets ahead of some of their high street competitors. Great quality products at good prices AND 15% discount offer at the moment. Well deserved 5 stars!
1 maja 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Very helpful and pleasant lady who…
Very helpful and pleasant lady who served me.
23 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Was shopping for d of e Jan was so…
Was shopping for d of e Jan was so knowledgeable it made it so easy. And good prices too.
22 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
The service by jan was fantastic
The service by jan was fantastic, she helped me in every way
19 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
Odpowiedź od Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Always superb service & the item price…
Always superb service & the item price very good. Impressed with the Monmouth store in its range, friendly service & prices - would recommend. Brought a cool box today & was great to be able to see a tangible item which you don’t get online.
5 kwietnia 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for giving us a 5 star review.
It's a real team effort to make sure everyone gets the right level of service and we hope that we can maintain that level of expectation.
Kind Regards
Millets Customer Care Team
Needed some hand warmers and millets…
Needed some hand warmers and millets had these in stock, the staff were really friendly and helpful, thank you
26 marca 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Very helpful and knowledgeable staff
Very helpful and knowledgeable staff. Felt looked after and got everything we wanted from the shop.
26 marca 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Really excellent helpful staff...
Really excellent helpful staff in your Monmouth branch who went the extra mile to arrange for an item not in stock to be delivered to us. It arrived in little more than a day. Your assistant assured us that if there were any problems we could pop in and they'd be sorted. Her customer service skills were fantastic!
22 marca 2024
Odpowiedź od Millets - Monmouth
Thanks for giving us the maximum 5 stars.
We genuinely hope you're next experience with us is as fantastic as this one was.
Kind regards,
Millets Customer Care Team
I went into the Monmouth store and…
I went into the Monmouth store and bought some merrell walking shoes. The new assistant was very helpful and she even looked after my dog whilst I tried them on.
Thank you very much.
19 marca 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Odpowiedź od Millets - Monmouth
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great service as always from the staff
Great service as always from the staff. Plus a good price on budget gear.
9 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Helpful staff with good product…
Helpful staff with good product knowledge
25 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Very good friendly service
13 lutego 2024
Opinia niezależna
Odpowiedź od Millets - Monmouth
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.