Millets - Fareham Recenzje 

617
Wynik TrustScore: 5 na 5

4,8

80/82 Osborne Mall, PO16 0PW Fareham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Excellent, friendly service. I called in this afternoon to see what was available for leather belts. There were none obvious so I asked the staff at the desk. The response was excellent, the man immed... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Easy to order on line. Rain jacket to replace one which was lost. Easy to pick up in Fareham. Very pleasant service i shop. Jacket looks fine but we've had no rain!

Reakcja na opinię

Oceniono na 4 z 5

Great service from Millets as usual Sadly sandals ordered were much smaller than the advertised size so had to return item

Reakcja na opinię

Oceniono na 5 z 5

Needed a pair of certain walking boots (seen online) but none in stock, Lauren went out of her way to find them locally and arrange for them to made available within a few days wait. She went over an... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Fareham

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 80/82 Osborne Mall, PO16 0PW, Fareham, Zjednoczone Królestwo

  • 01329 553088

4,8

Doskonała

Wynik TrustScore: 5 na 5

617 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,8

Wszystkie recenzje

(617)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5107

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Megan was great

Megan was great. She was very patient while I chose my new boots, answered all my questions. She was very helpful about future care of them.

9 listopada 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

I spoken to Connor about getting airbed…

I spoken to Connor about getting airbed and knowledgeable as he was I decided to reserve it. Megan greeted me in store whilst Gemma went looking for my bed.

Very friendly place with good vibes.

10 listopada 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 1 z 5

Update from Dirk

Update from Dirk.
Was told to email someone called James who said they would discuss the complaint with but unfortunately James sis not even have the decency to acknowledge my email, why he asked me to email him is beyond me. If this is what they’re customer service is like, you can see why the staff are way they are. Rude and very unhelpful.

25 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi Drik,

Thank you for taking the time to leave a review.

I am sorry to hear that our level of service has not met your expectations on this occasion.

If you would like to discuss this further please contact us at onlinereviews@millets.co.uk quoting your review reference as the subject and provide the store address, date and time visited the store, staff name or description, and purchase receipt. details of your complaint, your name and contact details, so we can assist you further.


Regards,
Faiza
Millets Online Reviews Team.

Oceniono na 5 z 5

Friendly and Knowledgeable!

We were welcomed into the store by Megan and her lovely smile. We came in to buy a pair of outdoor boots and was helpfully served by Megan with a lot of helpful input from Lauren who was extremely knowledgeable (I had observed her with a previous customer and she clearly knows her stuff). I have “needy feet” so her experience and product knowledge was welcomed. We ended up buying a pair and was given much advise on how to wear in the boots and we were then served by Connor at the checkout who was equally friendly and helpful. This, sadly, is a rarity so I feel that a positive and well deserved review is absolutely necessary. Thank you team at Millets 😊

5 listopada 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent customer care by the Fareham…

Excellent customer care by the Fareham Millets team Lauren and the Eastleigh team George who sourced the correct size walking boots and held them for me. Superb attention to detail and very helpful advice.
Thank you Millets I have been a customer for many years and will continue to buy my walking boots from Millets.

3 listopada 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great job from the Fareham team

Great job from the Fareham team! Needed to wash and reproof a down parka so I wasn't sure if I needed down wash or waterproof wash but they pointed me in the right direction and made sure I got what I needed!

28 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Oceniono na 5 z 5

Excellent help in store today

Excellent help in store today. Craig was helpful and knowledgable on the products viewed. No push to sell and offered alternative on their website. Recommend a visit.

25 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

I felt I was very well looked after All…

I felt I was very well looked after All the staff were pleasant and helpful (I changed my mind several times regarding the size trainers) I wanted and this was handled very efficiently I was particularly impressed with the staff level of knowledge about each item I was buying and it seemed they went over and above the customer service required Excellent shopping experience; thank you

16 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Oceniono na 5 z 5

Good prices

Good prices , good service.

13 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thanks for your review.

5 stars is important to us and your review helps acknowledge the effort the team are putting in.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Super service in every way

Super service in every way. Very happy customer

12 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service

Megan is an excellent sales assistant. She was enthusiastic energetic and genuine. The store did not stock one item I wanted and she worked hard online to try to source one then recommended other stores I might try. This is great customer service.

3 października 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

My three criteria are

My three criteria are: did I get what I wanted, at a reasonable price without any up selling. Yes to all three and chap who helped with the shoes (Owen) was very pleasant and polite too.

30 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent prompt service from Tela

15 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

If you love the outside

If you love the outside, this place to get all gear, camping, walking, travel, clothing etc , just bought clothes from Fareham branch, Lauren was friendly and helpful.21

21 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.

Thanks for shopping with us and we hope to see you again soon.

Kind Regards
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service

Very helpful guy in store today.
Great to have good customer service 👍🏻

19 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Oceniono na 5 z 5

Good service

The manager,Lauren served me. She was politeness itself ,friendly and was able to provide me with exactly what I wanted/ needed

18 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Oceniono na 4 z 5

Helpful staff but small store

Friendly, helpful staff. But sadly the store was too small for what I needed (camping equipment) and the change from summer to winter stock meant I had to order online if I wanted what they had online. No option to order and pick up which is a shame. Still bought a few things at good prices.

17 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Good Afternoon

Thanks for the positive review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
Millets Online Review Team.

Oceniono na 5 z 5

Staff are very knowledgeable and…

Staff are very knowledgeable and helpful. We received great help to choose the correct equipment, furthermore provided ample advice on anything they didn't have in stock.

16 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

What shopping should be like

Went into Fareham branch on the offchance seeking some trousers. Shop was clean and tidy and the two assistants, Tela and Megan, friendly and helpful. It appeared that they were glad to be there, which makes such a pleasant change from many establishments. Happy with my purchase and with the experience.

12 września 2023
Opinia niezależna
Logo Millets - Fareham

Odpowiedź od Millets - Fareham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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Dowiedz się więcej o procesie recenzji Trustpilot.

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