Millets - Eastbourne Recenzje 

904
Wynik TrustScore: 5 na 5

4,9

146/148 Terminus Road, BN21 3AN Eeastbourne, GB


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Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Unable to make a warranty return on some leaking boots because the shop in Eastbourne has closed down. The online Portal does not include any information about warranties or returns outside the in... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Eastbourne Branch Mon 16SEP24 15:06 In Store Receipt: 00300-2-86709 Kiosk Ref: 360130925 For Delivery Receipt: Order Number: 360130925 Assistant Henry Mason :- Henry helped by explaining the i... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Alison was amazing today with my son, she made great recommendations. She let us take our time in trying on the shoes and she gave lots of explanations for each types of boot/shoe. Very patient, kind... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Having severe osteoarthritis in my big toe joints I needed to replace my walking boots with something wider fitting and more comfortable to walk my dog in the forest. Lauren was so helpful and pat... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Eastbourne

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 146/148 Terminus Road, BN21 3AN, Eeastbourne, Zjednoczone Królestwo

  • 01323 409340

4,9

Doskonała

Wynik TrustScore: 5 na 5

904 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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4,9

Wszystkie recenzje

(904)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5508

Napisz recenzję
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Oceniono na 5 z 5

Eastbourne Great Customer Service

I walked into the Eastbourne Store at about 2.20 pm on January 22 nd and was greeted by Jason who could not have been more helpful. He sourced the Walking Boots I required from the storeroom and was knowledgeable and understanding of the nature of my requirements. He was a welcoming,professional and pleasant example of good customer services. Thank you.

22 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Helpful worker Phil

I went in to buy a big bag for travelling and Phil offered assistance on which bag was best for value and suits my needs. Phil gave me great advice on how to use the bags functions effectively when I'm carrying a lot of weight so I can get the most out of wearing it comfortably for long periods of time.

20 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Excellent knowledge and A1 Customer Service

Phil, with his extensive knowledge of footwear and shoes, was particularly impressive. I wouldn’t have considered buying if he weren’t there. Alison was fantastic; she helped me measure my feet. It felt like I was transported back to the 1980s at Clarks. I highly recommend these two.

18 stycznia 2025
Oceniono na 5 z 5

Fantastic team

I can not praise the staff enough at this branch. In particular Phil.
He was so helpfull kitting me out with walking boots ahead of my trip to scotland. I dint feel pressured or rushed.
To the point i said im going to have a shop round and have a think. He said "no problem at all"

That means alot to me. So i did return and was met with his smile and helpfulness. Brilliant asset to the team and staff.

I went in wanting walking boots.

I left with boots,socks and a cleaning kit.

4 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great Service

Thank you Phil for your time expertise and paitence with my husband. He has found it very difficult to get shoes and boots to fit. So few establishments actually measure your feet but Phil did and checked the fitting. He is a credit to Millets, thank you Phil!"

31 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Superb customer service from Phil

I bought walking boots at Millets Eastbourne today. I was so impressed by the personal service I received. Phil’s knowledge and experience was superb. He spent as much time as I needed to choose from several styles that he recommended according to my size and activity. I left the shop supremely confident I had boots to last me for the rest of my walking years. Thankyou

6 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Henry my Hero

This is not a review for a purchase , but more like a helpful hero! Henry came to me aid today, a Maybugs employee, apprehending a shop lifter that had left the premises. I took it upon myself to go after her and try to take her back to the shop, to give back what she had stolen! Of course she wasn’t having any of it and we got into a bit of a scuffle. Henry was passing by and jumped to my aid, with lots of other passers by, who of course just watched on. He assisted me in getting the Maybugs stock back to the shop, but the most important thing was his kindness in helping, both of us really could have risked our lives, but he didn’t think of that, he helped me. I might add I’m a 60 year old women and he is a very young man. I have a 20 year old son and I would be so proud to think that he too would have stepped in to help. So you as a company should be proud, also his parents, more so Henry himself. What ever it is you plan to do with your life I wish you all the best and let it be said, anything is possible and thank you again.

4 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Fantastic

Phil was extremely knowledgeable and patient in helping me find a new backpack. A genuine person who wasn’t just interested in trying to sell you something.

21 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Really attentive and lots of help

Really attentive and lots of help. Very friendly

31 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Oceniono na 5 z 5

As always amazing!

As always the customer service was brilliant! All staff helped with all our needs and were very helpful. Always lovely to see Phil as well :) Thanks, Kayleigh and Ash

30 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Hi,

Thank you for the wonderful feedback and giving us a 5 star review, we hope to see you back shopping with us again very soon.

All the best,
Millets Customer Care Team

Oceniono na 5 z 5

Phil served me today in millets great…

Phil served me today in millets great customer care I wanted a pair of walking boots I was fed up of buying rubbish he measured my feet that does not happen any more and then I tried on several boots he was checking all the time then we got the right ones great light comfortable and also showed me how to do them up the correct way . I wish more shop had a Phil thankyou so much .

28 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Walking/hiking footwear

I came into the store looking for good walking boots as I am doing the London to Brighton ultra challenge in may 2025.

I asked a member of staff for help and advice his name was Phil.

He not only checked my correct measurements for size and width he also help me pick out a few different ones to try on explained the correct way to lace them up and how to wear them in to make sure they are the right ones after purchase.

He recommended the correct socks to wear for thr time of year and all about how to clean them correctly.

I was and am very happy with my purchase.

If anyone needs any help and for the right advise then the staff will be more than happy to help but if you get the chance ask for phil he is a true gentleman and a credit to millets.

28 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Thank you for leaving us a 5 star review.

It's great to read that we got it on point for you.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

A very satisfied customer .

We were very impressed with his knowledge and his helpfulness and excellent member of staff who should go far.Henry was an excellent to all your staff.

26 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Hi,

Feedback on how to improve is important but it's also nice to see full marks. Thank you for the 5 star review.

Best Wishes
Millets Customer Care Team

Oceniono na 5 z 5

Rushed hiking shoe shop

Came in to buy some walking shoes and was in a crazy rush ,Phil helped me find a perfect pair and made sure they fitted well and were comfortable for my planned hiking trip. Couldnt recommend him more! Thank you!!!

21 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Oceniono na 5 z 5

I was served today by Henry

I was served today by Henry. Having walked into the shop in a terrible fluster having not brought one Christmas present, I presented him with some ideas as to what I needed for a family member.
He spent time listening and understanding what my family member needed and in the most kindest way helped calm my Christmas shopping nerves and guided me around the store showing me wonderful solutions to my woes.
Henry you are an utter life saver! If only every shop had a Henry like that. Worth his weight in pure gold. Merry Christmas one and all.

21 grudnia 2024
Opinia niezależna
Logo Millets - Eastbourne

Odpowiedź od Millets - Eastbourne

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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