Chloe was super patient and helpful. The selection of trekking boots and sandals was very good. We always go to this Millets because of its selection, service and price.
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
As Scout leaders with children who are Explorer Scouts there is always something we need last minute for a camp and this store is always the perfect place to grab everything we need. Great value and g... Zobacz więcej
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My experience during a recent visit to the East Grinstead store was great. Despite no air con within the store in record breaking temperatures, the customer service was faultless. I didnt expect to be... Zobacz więcej
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Thank you to Sharon for her help today. Sharon was knowledgeable and helpful when assisting my son is getting some walking boots for his expedition and choosing appropriate socks. Thank you 😊
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - East Grinstead
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
55-57 LONDON ROAD, RH19 1AW, East Grinstead, Zjednoczone Królestwo
- 01342 779818
4,9
Doskonała
695 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I was served by Jon today
I was served by Jon today. Jon and his colleagues all had a smile on their face when I walked in and nothing was to much trouble. I was looking for a pair of winter gloves and Jon made my whole buying experience seemeless. I tried on at last 5 or 6 pairs and Jon felt like a friend helping a friend. A true credit to Millets. ⭐️⭐️⭐️⭐️⭐️
9 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thank you for the 5 star review.
It's great to see your experience was a 5 star one. As always, we're grateful for you taking the time to write and leave this review for us.
Best wishes,
Millets Customer Care Team
Was served by Jonny
Was served by Jonny, lovely chap! helped me pick a nice hat and very efficient on the till!
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
We love to hear your feedback to help us establish we're doing things right and so we fully appreciate the 5* star review.
Thanks for shopping with us and we hope to see you again soon.
Kind Regards
Millets Customer Care Team
Odpowiedź od Millets - East Grinstead
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
I want to commend Jon for his…
I want to commend Jon for his excellent, professional, kind service. He was not only very patient and helpful but also his experience and knowledge and relaxed focus made everything easier for me to have a good outcome. I am grateful to Millets where I continue to have good experiences over the years and on this last occasion I particularly appreciate Jon.
Thank you
Paget
5 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
The Perils of Rain
Needed a small rucksack as a matter of some urgency as Storm Darragh’s torrenting rain was proving to be a pain in the derrière and the paper bag provided with my previous purchase wasn’t faring well, so I popped into here and was able to buy a great little backpack at a vastly reduced price and also subject the truly lovely staff to my grumblings about having to buy yet another bag when I had loads and loads at home, all of which they dutifully laughed along with in the bonhomie it was delivered - marvellous people, pay them more!
7 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Buying some shoes…
On entering the shop Zoe acknowledged me and was very helpful and attentive
7 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hi,
Thanks for ticking 5 stars in your review.
It's a real team effort to make sure everyone gets the right level of service and collectively, across our colleagues, stores and websites, we hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Great service
I needed some assistance regarding 2 products and both Alfie and Sharon were really helpful in choosing the right option.
6 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hi,
Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.
Thanks again for your time,
Millets Customer Care Team
Very helpful and polite
4 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Excellent service and was served my a…
Excellent service and was served my a friendly mam called Alfie who assisted me with finding the correct shoe i was looking for. Would recommend!
6 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thank you for leaving us a 5 star review.
It's great to read that we got it on point for you.
Best wishes,
Millets Customer Care Team
Very friendly and helpful staff when…
Very friendly and helpful staff when buying a pair of walking shoes
5 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Millie was so helpful in advising me…
Millie was so helpful in advising me what hiking boots were best for me and went twice to get different sizes to ensure I had a comfortable fit. She advised me about how to look after my old hiking boots and I bought the cleaning and waterproof fit because of Millie
Thank you Millie
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Millie was very helpful indeed.
Millie was very helpful indeed.
She helped tremendously when I was picking out a winter coat for my daughter.
She was very polite and understanding.
2 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Millie was excellent 👏 friendly
Millie was excellent 👏 friendly, professional and informative. Helped us to order online as store didn't have the item we were after. Fantastic service
3 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Helpful Sunday staff
Went in with my partner for a coat. The two staff members working on Sunday were very helpful and let him try many coats on. He found one that staff members helped him choose and is very happy with his purchase! Very friendly and will happily come back!
1 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for giving us 5 stars.
We're happy that you're happy and we appreciate you taking the time to leave us a review.
Best wishes,
Millets Customer Care Team
Great service
Once again brilliant service! Unfortunately my size shoe wasn’t in stock, but they advised me they could order the item for me for free delivery. Shoes arrived next day!
29 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the 5*
It's great to see we're ticking all the right boxes for you. Thanks for visiting our store.
Kind regards,
Millets Customer Care Team
Such good service …
Lady member of staff was really helpful. She asked me what I was looking for and also looked online for me and offered to order me a coat to be delivered to my home. She was very pleasant and easy to talk to.
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
Good service with no pressure
Good service with no pressure. Nice to go to a shop and not be hassled by staff. Well done Alfie
1 grudnia 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Staff were friendly and attentive
Staff were friendly and attentive. Great sale with Black Friday deals!
30 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
Very helpful
All staff in store very helpful, served by Jonny. East Grinstead, Sussex store.
29 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hi,
It's a real team effort to make sure everyone gets the right level of service whether you shop with us in store or online. We're happy to see you gave us 5* and hope that we can maintain that level of expectation.
Thanks again for your review,
Millets Customer Care Team
Less hassle than shopping on line.
Good range of women’s walking boots.
Millie was really helpful and patient, even though the shop was busy. Managed to get what I wanted in store.
26 listopada 2024
Opinia niezależna
Odpowiedź od Millets - East Grinstead
Hi,
Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.
Kind regards,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.