I purchased a pair of Scarpa walking boots from Millets in Colchester last year and the stitching on the right boot had perished over time. I took them into store yesterday to discuss the problem and... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I had an urgent need for socks as i had managed to neglect my feet when leaving Derby at 10am this morning! Belinda was extremely helpful, even de tagged and facilitated my sliding my fresh cotton a... Zobacz więcej
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Visited Millets Colchester today to purchase a Safari hat and would just like to thank Lee & Vic for all their help. They were both so friendly & helpful and made the experience such a pleasure. The... Zobacz więcej
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From the moment we got into the shop, we were greeted with warm smiles, Belinda was very helpful and made our shopping experience enjoyable, very patient and hilarious as we tried on clothes for size... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
- Sklep z odzieżą aktywną
- Sklep z walizkami i torbami
- Sklep turystyczny
O Millets - Colchester
Napisane przez firmę
Order Queries
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.
If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.
Contact us via Customer Care
Dane kontaktowe
17-18 High Street, CO1 1DB, Colchester, Zjednoczone Królestwo
- 01206 574615
5,0
Doskonała
1 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
W Trustpilot przywiązujemy wagę do treści tworzonych przez ludzi. Firma może jednak dodatkowo korzystać z naszego narzędzia wspomaganego przez sztuczną inteligencję, które pomaga w przygotowywaniu odpowiedzi.
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Helpful and informative
Lee was really helpful in finding what I needed. He was pleasant, not pushy, but I still managed to find myself adding to the original order from the suggestions he made. Shopping is always more enjoyable when you get to speak to a real person. First time in a very long while, but I might return a bit sooner next time.
27 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hi,
Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.
Kind regards,
Millets Customer Care Team
I purchased a Berghaus beanie
I purchased a Berghaus beanie. The price was much cheaper than I expected. Lee was friendly, helpful and the service was great.
27 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Excellent service from Rob and Gareth…
Excellent service from Rob and Gareth when trying on walking shoes. Friendly and helpful without being pushy.
26 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hi,
Thank you so much for giving us 5 stars.
We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.
Best wishes,
Millets Customer Care Team
Great shoes at good price
Great shoes at good price. Lee was very helpful, even apologising for my mistake. He explained all product features and I bought three more items as he politely described them, lovely, funny guy! Thank you Lee.
24 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great service today from Mandy.
Great service today from Mandy.
Allways a pleasure to shop in Millets at Colchester
24 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thanks for giving us the maximum score.
Although we're always trying to better the service that we offer, it's great to see that you gave us top marks.
Thanks again for the review,
Millets Customer Care Team
Odpowiedź od Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
Great experience.
We went to millets in colchester to purchase some gifts for our family for the festival season. We were assisted by Mandy, she was very helpful and very professional plus point she introduced to us about the armed forces discount. We hope to visit you soon in the future.
11 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thanks for the great review.
Hopefully this 5 star experience will show everyone how hard we try to get it right.
Thanks again for taking the time to rate our store.
Millets Customer Care Team
Lee from the Colchester branch was very…
Lee from the Colchester branch was very helpful and polite during our visit to store today. We Felt comfortable asking him questions and his advice assisted us in our decisions. Thanks Lee, I love my new walking boots.
20 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thanks for the review.
We're grateful you felt it worthy of 5 stars.
Thanks again for shopping with us.
Best wishes,
Millets Customer Care Team
I found a pair of boots on the Millets…
I found a pair of boots on the Millets website but wanted to try them on before buying them. I phoned the store and spoke to a very helpful lady. She checked the stock while I waited and put a pair aside for me to collect. I called into the shop the next day (20/10/24) and was served by Lee, another very helpful and engaging member of staff. A very pleasant experience.
20 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thank you for reviewing our store.
Getting full marks on a review is a real buzz for our team so long may it continue.
Thanks again,
Millets Customer Care Team
Rob gave me excellent advice on…
Rob gave me excellent advice on choosing a new pair of walking boots.
19 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Belinda, I love you!
I was in millets with my friend a couple of days ago and we were served by a lovely woman, Belinda. She was so lovely and welcoming as well as extremely helpful. I’ve never had such a great experience in a shop before. She was easy to talk to and a great conversationalist, as if id know her for years!! (She also fought off a bear in the shop just so we could make our purchase, top notch service if you ask me!)
8 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hi,
Thanks for reviewing our store. It's great that you were able to award us 5 stars, shows that the efforts of our colleagues really paid off.
All the best,
Millets Customer Care Team
Helpful advice from Rob on 28/09/24
Helpful advice from Rob on 28/09/24. I was looking for waterproof trousers. They are great
28 września 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.
Kind regards,
Millets Customer Care Team
Thank you Very much Sophie for you are…
Thank you Very much Sophie for you are managing system is very nice I'm very appreciate.
14 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Very helpful assistance from Sophie in…
Very helpful assistance from Sophie in Colchester. Thanks.
12 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.
Kind regards,
Millets Customer Care Team
Friendly service
Fast, efficient and friendly service from Lee today. He was very helpful and cheerful. Thanks very much
11 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Thanks for the top marks.
We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.
Thanks again for reviewing us,
Millets Customer Care Team
See Rob…. He’s a great Tents guy !
Friendly and helpful people t ok do business with in Colchester , a shout out to Rob , we bought a camp chair there , and go back to browse for other things …. Thanks so much guys
25 sierpnia 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hello,
Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement.
Kind regards,
Millets Customer Care Team
Lee is really great
Lee is really great. Thanks for providing quality stuff.
6 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Many thanks for taking the time to review us.
It makes us smile when we see 5 stars selected so thank you very much for that.
Take care,
Millets Customer Care Team
5 stars
My fav shop in town. Staff’s customer service 5 stars. Thank you Vic and Sophie for today!
4 października 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hi,
Thank you for giving us 5 stars.
It's really helpful seeing our colleagues get a mention too so thanks for that.
Kind regards,
Millets Customer Care Team
Excellent little tent for a festival
Excellent little tent for a festival, comfortable sleeping bag, airbed and pump. Great quality, easy to use and reasonable price.
22 sierpnia 2024
Odpowiedź od Millets - Colchester
Thanks for your review.
5 stars is important to us and your review helps acknowledge the effort the team are putting in.
Thanks again,
Millets Customer Care Team
Problem boots
I had a problem with a new pair of boots. I saw Sophie, she spoke to Gareth and the boots were swapped immediately, no ifs ands or buts. Good old fashioned service.
30 września 2024
Opinia niezależna
Odpowiedź od Millets - Colchester
Hi,
Many thanks for taking some time to give us a 5 star review.
We really hope that all your future experiences with us are just as good.
Thanks again,
Millets Customer Care Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.