Millets - Chippenham Recenzje 

975
Wynik TrustScore: 5 na 5

4,9

17/18 High Street, SN15 3ER Chippenham, GB


Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I had such a fantastic experience at Millets thanks to Doug. He took the time to understand exactly what I needed for my first backpacking trip and patiently talked me through the different option... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Great service, quick and easy and Doug pointed out the offer that I’d have otherwise missed, saving me money in the process! Such a valued business in our town.

Reakcja na opinię

Oceniono na 5 z 5

Went in today for the second time this week to get some last minute supplies for a camping trip this weekend and on both visits I had amazing customer service, the staff were proactive in helping, g... Zobacz więcej

Reakcja na opinię

Oceniono na 2 z 5

The manager was publicly berating and demeaning the junior member of staff. This is not acceptable behaviour and as a customer is very uncomfortable. When I went to the counter to pay both carried on... Zobacz więcej

Reakcja na opinię


Informacje dotyczące firmy

  1. Sklep z odzieżą i sprzętem do używania na wolnym powietrzu
  2. Sklep z odzieżą aktywną
  3. Sklep z walizkami i torbami
  4. Sklep turystyczny

O Millets - Chippenham

Napisane przez firmę

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Dane kontaktowe

  • 17/18 High Street, SN15 3ER, Chippenham, Zjednoczone Królestwo

  • 01249 472533

4,9

Doskonała

Wynik TrustScore: 5 na 5

975 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(975)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 5107

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Great service at Millets Chippenham

Was served by Doug this morning who was very helpful and knowledgeable in giving me advice on what jacket would be the most suitable for me and for my pocket. Just so lovely to have old fashioned service with a smile. Will return to Millets soon.

15 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Great service

We visited the store last week to replace my daughter’s walking boots ready for her DofE. Doug couldn’t have been more helpful and gave friendly and helpful advice. We had purchased most of the rest of her kit in Go Outdoors but the service there was not a patch on the Chippenham Millets. We’ll be back for sure!

9 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hello,

Thanks for the 5* review. We're pleased you were able to get the help and support needed. We hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Great service from a proper high street shop.

Great service from one the last remaining proper high street shops staffed by people who make it a pleasure to visit. Well done Vicki!

9 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Exchange footwear

Vicki was very helpful and very knowledgeable about the footwear. Had to take some walking shoes back because they slightly tight but she was extremely helpful and made sure that I got the right pair.
Definitely recommend.

9 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Served by Doug who was super helpful

Served by Doug who was super helpful, friendly and welcoming. Always find the Chippenham store staff extremely helpful, a good selection of stock. I’ve purchased many items there & hope to continue to do so ;)

9 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Your feedback is greatly appreciated, especially as it's 5 star feedback.

Thanks again for your review,
Millets Customer Care Team

Oceniono na 5 z 5

DofE

Went into store today to get Daughters equipment & clothing for DofE found staff to be very helpful & knowledgeable even to upsizing the jacket to enable layers underneath & rucksack with rain cover to keep everything dry.
Thankyou for all your help today Vicki

9 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Served by Doug today who was extremely…

Served by Doug today who was extremely friendly and informative. I hope millets recognise the value of this store.

8 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thanks for treating us to 5 stars, we're really pleased that your experience earned us top marks.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Excellent service finding Dofe items…

Excellent service finding Dofe items for my son.

5 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Oceniono na 3 z 5

Appalling staff attitude

Went into Chippenham store today and asked about specific items that we wanted.

The person that served us helped us by going to find the items but the customer service I received made me feel unwelcome and as though I was a nuisance, despite me making two purchases.

The last thing that was said to me as I left was ‘Are you going now?’ with a faux laugh which was a microaggression. Needless to say, Millets are not the only stockists that sold what we needed and I won’t be going back.

3 kwietnia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thanks for taking the time to review us. If you’d like to discuss the reasons for this review, please feel free to get in touch at millets.co.uk/customer-care/contact-us

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

The team at Chippenham Millets are all…

The team at Chippenham Millets are all very lovely. I had Jim help me today with selecting some walking boots. He helped me understand the different treads and what terrains they are good for so I was able to choose 3 pairs to try on. I took my time to try them on and Jim was attentive the whole way. Very happy with my purchase because they are good quality shoes at a very good price! I love this store and will go back for clothing too

17 marca 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Vicki was very helpful and…

Vicki was very helpful and knowledgeable.
Thank you

13 marca 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Doug was very helpful

Doug was very helpful, i hope this shop stays in Chippenham, products are excellent

11 marca 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

Don took the time to help us find…

Doug took the time to help us find exactly what we were looking for - very helpful

25 lutego 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Good choice of products

Good choice of products. Excellent service

23 lutego 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Oceniono na 5 z 5

What a great bloke Doug is

What a great bloke Doug is! Helped my son find his first pair of decent walking shoes for a Cubs hike. Great asset and a great shop.

18 lutego 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,
5 star reviews are important to us and reviews like this help us establish that we're going in the right direction.

Thanks for shopping with us.

Kind Regards
Millets Customer Care Team

Oceniono na 5 z 5

Wise advice !

Called in to the Chippenham store today on a whim. Looked at walking boots/shoes. Didn't find anything comfortable in my 'budget' but so glad Denise mentioned that a Merrell boot could change my mind as it would likely be a perfect fit for me ..... 2 minutes later and I was sold. Definitely worth the bit extra (with my Blue Light Card discount) and so pleased I listened to that wise advice !

5 lutego 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thank you so much for the positive review.

We're really pleased to see that you gave us 5 stars and hope you choose to shop with us again in the near future.

All the best
Millets Customer Care Team

Oceniono na 5 z 5

Doug was amazing

I was served by Doug yesterday who was lovely, a credit to your store. He was friendly, knowledgeable and took on-board everything I had to say about what the product had to be. I would definitely visit this store again and recommend it due to my experience with Doug

4 lutego 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

I was served by Mark today in…

I was served by Mark today in purchasing a new pair of walking boots, he was knowledgeable and patient with my requests,
This type of service you will not find buying from the convenient internet.
A personal touch.
Thank you

31 stycznia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Hi,

Thank you so much for rating us. It's reviews like yours that make us happy so thanks again for taking the time to post it.

Kind regards,
Millets Customer Care Team

Oceniono na 5 z 5

Great customer service

Great customer service - knowledgeable staff and very helpful. Guy who served me was very pleasant and polite. Have bought from this store before and always find what I want

15 stycznia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Oceniono na 5 z 5

Fantastic service from Doug

Fantastic service from Doug , such a wonderful shop 😊

14 stycznia 2026
Opinia niezależna
Logo Millets - Chippenham

Odpowiedź od Millets - Chippenham

Thanks for giving us the maximum 5 stars.

We genuinely hope you're next experience with us is as fantastic as this one was.

Kind regards,
Millets Customer Care Team

Doświadczenie Trustpilot

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