Midlands Conservatory & Garden Furniture Recenzje 

288
Wynik TrustScore: 5 na 5

4,9

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

This was my first time I have ordered furniture online without first seeing it in person having recently purchased the Daro Fernwood Suite ( which is beautiful and well made ) for my Conservatory.... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Installation of our Pergola is complete, it looks really good and your installation team were brilliant even carrying on in the pouring rain! I would like to compliment Jemma and Darren for the ex... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Lovely Kettler furniture from this company who offer genuine, flexible and honest customer service, which is so hard to come by! Thanks to Jemma in customer services especially. We will look to alwa... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I can’t rate Midlands Cane Furniture highly enough! We’ve made a couple of purchases from them, a Kettler outdoor sofa set, and more recently an Alexandra Rose patio table, chairs and cantilever paras... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep z meblami ogrodowymi
  2. Sklep z meblami z trzciny
  3. Dodatki do mebli
  4. Sklep meblowy
  5. Ogród
  6. Sklep z meblami zewnętrznymi

Napisane przez firmę

Midlands Conservatory & Garden Furniture is an established family-run business of 30 years, specialising in quality outdoor living products and indoor cane furniture. We offer competitive prices on all brands and products, as well as knowledgeable advice and friendly service for any enquiry. We recommend visiting our Sales & Display Unit in Kibworth (Leicestershire) to view a hand-picked selection of garden & conservatory furniture as well as gazebos/pergolas and other accessories. Customer service is the most important factor within our company; our phone lines and Display Unit are open 7 days a week, so you can speak to our well-informed family team whenever you like. We will work with you throughout your enquiry to ensure you receive the best information, best advice, and best price - any time of the year. We look forward to receiving your enquiry, and helping you further!


Dane kontaktowe

4,9

Doskonała

Wynik TrustScore: 5 na 5

288 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,9

Wszystkie recenzje

(288)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 32

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I ordered a Four Seasons Garden Room…

I ordered a Four Seasons Garden Room from Midlands Conservatory & Garden Furniture, and I cannot praise them enough for all the updates I received right up until the delivery. The delivery driver Brian, was a great help in ensuring the drop off of the Garden Room was done safely and he could not have been more helpful. Overall a great service from a well run family firm . Highly recommended. Tom Hart ( Coventry)

24 września 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you for your lovely feedback Thomas, we are very gateful!

Oceniono na 5 z 5

Excellent Customer service.

Delivered on time, put in place by the delivery crew and just what we wanted and ordered. Very pleased with the product and service.

12 września 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback. This means a lot to us.
Best wishes,
Jemma
The Midlands Team

Oceniono na 5 z 5

Outstanding customer service

I highly recommend Midlands - they are a family-run business and have provided outstanding customer service, with excellent, timely, friendly, and helpful communications, throughout my order experience. I will certainly be back in the future.

29 sierpnia 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you for taking the time to write us this lovely review Sam.
All the very best!
The Midlands Team

Oceniono na 5 z 5

Garden Furniture from Midlands Garden Furniture.

I have just bought some garden furniture from Midlands Conservatory and Garden Furniture and I have to say their professionalism and customer service is outstanding. My order was awaiting importation and when I spoke to Darren he kept me in touch with all the details and provided me with a tracker service so I could see what was happening and when.

He told me when the goods would arrive and when they would reach the warehouse and when I could expect delivery. Everything happened exactly as he told me and delivery was exactly on time.

I can highly recommend this family run business as they give a truly five star service. I am delighted with my purchase and how I was dealt with, Thank you Midlands Garden Furniture.

21 sierpnia 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you for taking the time to write us such lovely feedback Steven, we are very grateful and pleased that you are enjoying your furniture and are happy with our service.
All the best.
The Midlands Team

Oceniono na 5 z 5

An exceptional family run business…

Midlands Cane Furniture are an exceptional family run business offering fantastic product knowledge and incredible service. I would have absolutely no hesitation in using them again, or in providing this feedback.

6 sierpnia 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you Michael, this means a lot to us.
All the best!
The Midlands Team

Oceniono na 5 z 5

Midlands Garden and Conservatory Furniture service

I am immensely pleased that I chose this Company to purchase some good quality garden furniture. Darren was patience itself when I made my inquiry and asked too many questions. Jemma undertaking the administration of my order was efficient and prompt. Their business protocols are honest and fair and I felt very comfortable dealing with them. The wait was many months but I was clearly informed this would be the case, and why. Worth the wait - we are delighted with our purchase. I would recommend this Company with confidence based on my own experience.

5 sierpnia 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

We are very grateful for your review, and thank you for your kind words.
Best wishes,
The Midlands Team

Oceniono na 5 z 5

Great service from start to finish

Great service from start to finish, from the initial phone call right through to receiving the furniture. Everything was explained in detail about how the current worldwide situation was affecting deliveries and pricing so nothing was a surprise. Polite, courteous and professional throughout.

Also, the best price found on the internet too, especially when the protective cover was added to the order at discount...!

1 sierpnia 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you Peter! This means a lot to us, and we are very grateful for your review.
Enjoy your furniture this summer, and for many more to come!
All the best,
The Midlands Team

Oceniono na 5 z 5

We were so pleased with the service…

We were so pleased with the service that we received from Darren and his family. They kept us informed as to delivery and the general situation during this difficult time for importers.
We’re thrilled with our garden furniture and will recommend them to our friends

30 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you Jacky, we are so glad you are pleased with our service.
All the best,
The Midlands Team

Oceniono na 5 z 5

Great customer service

Great customer service, really friendly and helpful, i would definitely buy from them again and recommend to my friends.

28 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

That is very kind of you Max, thank you for your lovely feedback!
Best wishes,
The Midlands Team

Oceniono na 5 z 5

Lovely family company

Through lockdown garden furniture was hard to source, however, Midlands C&GF kept me on their list and fulfilled their promise. Delivery on time and in perfect condition by a really nice guy. Very happy with their customer service 👍👍👍

28 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much Alison. Enjoy your furniture!
Kind regards,
The Midlands Team

Oceniono na 5 z 5

Highly recommended

Highly recommended. They are a true family company that care about customer satisfaction and couldn't be more helpful, right from initial contact with Darren through to speaking to Jemma for purchasing (this part was helped by their competitive pricing). This service was continued with their delivery driver even though he had to travel up north on one of the hottest days we've had.

24 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you John! We are very grateful for your review and your kind words. We hope, despite the lack of sunshine this summer, you are enjoying your new furniture.
All the best,
The Midlands Team

Oceniono na 5 z 5

These guys are brilliant!

These guys are brilliant! From Jim, the driver, who delivered our gazebo, to Darren the owner, everyone gives excellent customer service. What I liked about Darren was his sense of humour, nothing phased him, and he just got on with sorting out an urgent order. From ordering the gazebo to having it delivered was just 5 days. It was delivered on time, as promised, and efficiently laid out so that the gazebo was easy to put together. I'm really impressed with this company and will certainly buy new patio furniture from them in the future. They are not as expensive as others in the same marketplace. Their service is excellent, and that is priceless.

14 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you for sharing your feedback Kevin, we are very grateful for your kind words.
All the best,
The Midlands Team

Oceniono na 5 z 5

Very pleased with my choice

Very pleased with my choice of Daro furniture. Every question i had was no trouble to answer by Darren and Jemma. It was a pleasure to do business with the Company. The delivery was on time and on the date arranged plus the driver was pleasant and very helpful. Definitely would recommend to anyone. Thankyou very much.

11 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you Jackie for your very kind feedback. We are very happy indeed that you have enjoyed your experience with us, and are of course here for any of your future enquiries.
Best wishes,
Darren & Jemma Jones
The Midlands Team

Oceniono na 5 z 5

Great customer service

Prompt delivery and great customer service - efficient and friendly. Have kept me fully updated on shipment progress of my garden furniture. Enjoying my new patio set on those rare sunny days! Thank you

6 lipca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you for your lovely feedback Elena! We really appreciate it and hope you enjoy your furniture this summer, and for many more to come.
Kind regards,
The Midlands Team

Oceniono na 5 z 5

We are extremely pleased with our…

We are extremely pleased with our garden furniture , service was brilliant all the way through ,nothing any trouble , everything explained , lovely , knowledgeable staff, kind and understanding . Delivered when they said ,driver very nice and helpful man . Good quality garden furniture, really beautifully made . Well done . Will buy from them again . Wendy Williams.

21 czerwca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much for your kind feedback Wendy, it is truly appreciated and we are so glad you enjoyed your experience with us.
All the very best, and enjoy your furniture! We can't wait to see some images of your new garden set up soon...
The Midlands Team :)

Oceniono na 5 z 5

exceptional!

The team here have been exceptional.
Great communication - thank you Jemma and Darren.
Delivery guy was brilliant too.
Thanks again
Mark

13 czerwca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you Mark! This is very much appreciated, and we are glad to hear you are happy with our service. We look forward to getting the final part of your order to you as soon as possible.

Kind regards,
The Midlands Team

Oceniono na 5 z 5

Lovely family company

Lovely family company. I dealt with Darren pre sale who was very helpful when deciding on my purchase then Jemma to organise delivery and final payment. So nice to deal with a business that knows how to look after their customers, even more impressive knowing how busy they are.

13 czerwca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much for your lovely feedback. It is very much appreciated, and we thank you again for using us for your garden furniture order.

Kind regards,
The Midlands Team

Oceniono na 5 z 5

Alexandra Rose Rimini Garden Furniture

Excellent service during Covid times. I placed my order in February and was advised my order would be delivered at the end of May. First part of my order was delivered in April and 2nd mid May so i was more than happy. I was kept up to date regarding delivery times and the Alexander Rose Rimini Corner Sofa and Dining set are great. Delivery guys were really good. Well done to the team. I would definitely use you again.

10 czerwca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much for your feedback Ste, it is really appreciated.
All the best,
The Midlands Team

Oceniono na 4 z 5

Lovely team but let down by supply chain

Running out of patience...
Having ordered a 4 piece garden lounge set and heater in December 2020, I would have though that getting it to me by June would not be too much to ask.
While responses from them are reasoned and friendly, they are not backed up. I've been given reassuring messages 3 times, each saying it will be only a few weeks and yet still no sign of the furniture.
Update - after a nice chat with the family team there they have chased up Kettler and have given me some time lines to work to.
Update 2 : August 2021, The heater and chairs have arrived and just the covers outstanding.

9 czerwca 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Hello Alisdair,

Thank you for your feedback. As per your conversation with us this afternoon, we are deeply sorry for the delays you have experienced during your order. We are (along with all other companies) are facing extreme supply issues. Only yesterday BBC News published an article about the national shortage of goods (most significanlty garden furniture) and we are simply doing our best in the circumstances.

While this is not to say the delay is acceptable, we are struggling to do anything other than notify our customers of order arrivals as soon as we are notifed by suppliers. We, like you, are attempting to gain better information from our supplier and, as agreed, we will be back to you tomorrow with an answer to hopefully put your mind at rest that we are a genuine family company of 24 years and we are here 7 days a week, 12 hours a day to keep our customers happy. Though the odds are against us this year, hopefully you will see we are trying our hardest.

We look forward to resolving this issue with you tomorrow with the most accurate information we can get, and find a solution that suits you first and foremost.

Kind Regards,
Jemma Jones & Darren Jones
(9/6/21)

Oceniono na 5 z 5

First class service

First class service, competitive pricing and the delivery arrived exactly as promised. Recommended unreservedly.

31 maja 2021
Opinia niezależna
Logo Midlands Conservatory & Garden Furniture

Odpowiedź od Midlands Conservatory & Garden Furniture

Thank you very much for your feedback, it is very much appreciated and we hope you enjoy your furniture!
Kind regards,
Jemma Jones

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej