Micom International Recenzje 

Ordered a brand new laptop for 400 best deal around, took a risk as id never heard of the company. But the risk paid off, ordered thursday morning and recieved it friday afternoon! Great service all round very impressed. Will defo order again.

I placed an order for a replacement Konftel cable it was the cheapest price online. I had my doubts after reading the reviews on here. So I checked the location on google maps and thought I'd give them a try. The item was in stock and although I chose the 3 working days delivery it arrived the next day much to my surprise. I would definitely use them in the future. :-)

Placed an order last week for a new-to-market product, which was acknowledged 'but not accepted'. Stock was showing available for next day delivery. No emails, but today I checked the account page to see if there had been progress without an email update, only to find the order showing as cancelled. Just vanished, with no notification.

This is unacceptable - I assume the stock offered was phantom.

I have been having an on-going battle with Micom International Limited, from whom I ordered a Sony LED Television on 26th March 2014, which was delivered damaged. The issue is that we had a house fire in December 2013, we were having extensive building work carried out, and owing to delays we weren’t able to move back into our house until May 2014. The television in question had been stored in our under stairs cupboard for the duration, which was closed and wasn’t accessed at any time, but Micom are still refusing to replace the television.
I have spoken to Sony U.K. who said they may consider replacing the television, but could only consider a request from their supplier, who isn’t willing to contact them. I have also spoken to DPD the delivery company, who also said they would consider accepting the liability, but only if their account holder made a claim…which they won’t.
I have written a formal letter of complaint to Micom, to which they replied with the following: - "After speaking to my director concerning this issue I regret to inform you that as Micom were not informed within a reasonable time frame of the damage to this unit that this return request cannot proceed.

This claim does not come under the sale of goods act as it was sent in satisfactory condition and it was fit for purpose and it matched the description when accepting it from the courier. Also the item was not signed and received by yourself but by a builder who was carrying out work at your premises. The TV was accepted and signed for in good condition so we can only concur that the damage was caused by building work or while it was moved into a different area by the builder. Also in your email dated 8th may you mention that the builder was careful that no damage happened whilst moving it but surly he would have noticed the hole before signing for it or when it was moved to another area.

As such we are not able to process an insurance claim against this order or get this damaged unit back to the manufacturer. The best option in this case would be to make the claim under your household insurance.", having not even tried to make a claim with either Sony or DPD. I have also sent them pictures clearly showing the damage, which could only have happened in transit, but they are now implying that the builder caused the damage when he carried the television in it’s packaging all of ten feet from our front door to the understairs cupboard.
I have tried everything I can to try and get this matter resolved, but it seems that Micom are not in the least bit interested in trying to accept liability for the damage, and keep telling us to claim on our house insurance.

This is neither responsible trading nor good customer service, we are now stuck with a television that doesn't work, and the only option left is to wait until we can afford another one.

Order placed on 21st April with free 7 day delivery... phoned on 28th April and was told that it still wasn't '7 days' and that it would be delivered on the 29th. It's now the 7th May and still nothing received at all.

Will now be seeking refund from Micom and taking up with my credit card company. Very poor and cannot be recommended.

Update : From the above review Micom I received a call from Micom and I admire the desire to achieve good ratings. I was offered the chance of redelivery (same courier company...) or a refund. I took the refund.

Found the product on wanted onMicom for £20 cheaper than Amazon, hadn't used them before but thought I would give them a try. Swift delivery, no problems

I got what I ordered, and very quickly. No issues.

Found the items I was after for the cheapest price including delivery. Arrived in three working days on standard delivery. The only unnerving moment was not receiving a confirmation email that my order had been received. Phone customer service and they explained that the messaging system was blocked up. Received the goods and confirmation email the same day. Also note that special offers purchased from the store as opposed to the warehouse may not be shipped out the same day as they are two totally different locations. Micom need to make more of an effort to bring this to the customer's attention. Other than that i was very pleased with the service and will definitely use them again.

The prices offered by Micom were the best I could find. The ordering processes was qucik and simple, and was delivery.

The goods were A1, communications excellent and I cannot fault the service or deal in any way.

Recommended.

I ordered some monster turbine gold pro earbuds and expected a few days delivery but it was there the next day well packaged n protected, awesome service from micom, would deffo highly recommend this to any family and friends

I must admit I was a bit skeptical at first to buy from a company that had few reviews and some of them not quite good. However, I must say my experience with Micom was absolutely positive.
I've placed the order for a motherboard on a Friday and the courier already shipped it on the Monday next week.
Unfortunately I had some issues with the motherboard, a manufacturing defect which obviously was not Micom's fault. I've mentioned that defect to them, the very next day they've sent a replacement motherboard. It arrived the next day after it had been shipped. They still need to work a bit on the packaging though so that it is more protective and better sealed but generally it is quite good.
They also have arranged for a courier to pick up the faulty item.
If I add to this service the excellent prices they have, I would say Micom International has the potential to grow to a solid company and perhaps, outweigh the bigger players someday.

These guys have great customer service, the item arrived on time, as well as in the state expected, they even threw in a bag of haribos which I felt was a great little personal touch. I had absolutely no problems at all, their site was easy to use, faultless experience, couldn't be more pleased, would very much recommend and will strongly consider shopping again.

Yes, even I'm surprised to state that! However, Amazon (not marketplace seller) sold me a fake product, Micom delivered a genuine product at a decent price!
However, I wasn't keen on the over-the-top statements after putting in my credit card information that the "order hadn't been accepted yet"...I get it, cover your back - however this can be done in the terms & conditions and you could use the "Order Received" phrase rather than make it sound like you you wont be processing my order any time soon.
As it was, the order was despatched quickly and arrived in perfect condition.

Ordered Canon HF R56 at 16:00 one day and got it by 11:30 next day. Don't have to mention the price was the lowest I could find. Only downside was I didn't get confirmation email what started worrying me but fortunately not for long. Outstanding.

Ordered my new ASrock Z77 Fatal1ty Professional from here as I couldn't find it for a better price anywhere else.

Free next day delivery, delivered on time and the box was well packaged.
The motherboard did go down in price the day after I ordered it but by only £2 though. No worries, will use again!

Ordered Tuesday 28th Jan and informed that it had been despatched , it is now the following Tuesday and still not received, I e mailed customer services yesterday and not had a reply, considering cancelling the order

Recently purchased an Asustor NAS enclosure from them at a great price. Delivery was fast can highly recommend.

Never heard of the company until my friend (Google) indicated the cheapest for the motherboard l was looking for (Msi Z77 mpower) against`t my better judgement l took a chance, Boy I`M GLAD I DID! What sway me was the fact they took time out to respond to complaint on their services (Amazon don`t do that)

Placed the order on Sunday (was promised free delivery for order over £9:99) and YES it was delivered on Tuesday as the order was not seen until Monday (Not their fault) Unfortunately the motherboard was DOA (again not their fault, this happens, just my luck) NOW this is the AMAZING part, l emailed Micom explaining that the motherboard is DOA, what do l do?

GET THIS, l was emailed back to say`Sorry for the DOA motherboard, the issue has been raise and replacement sent to me! B4 they have actually received the DOA mobo from me.

WOW! was not expecting that, and duly the replacement came and it worked perfectly (arranged via email to send faulty one back, which was collected as arranged)

In all l rate the company 100% plus 5 ***** plus One.So chuffed, l had to mention the company on HUKD, when a member was not sure about their credential.So patronise the company with ease, you are in safe hands.From my experience, will do AGAIN.

As I searched for the best possible price for a specific model of computer, I landed upon Micom's website because they were the most competitive supplier I could find. It was complimented by an excellent purchasing process, and a second-to-none delivery service too.

First time I have used Micom shopping from online as I normally buy in the shop.
With a low price and free next day delivery I won't bother going anywhere else.
Quite impressed with the service.