Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Zobacz więcej
Jen, Claire and Rachel were extremely helpful and knowledgeable. All very friendly and welcoming to the branch. Supported us in opening two accounts this morning which will mature at the same time, re... Zobacz więcej
Went in today to the Rothwell Northants branch to close a charity account. Jenni Robson who sorted the transaction for me was so helpful and nice. A very pleasant experience hopefully might be back L... Zobacz więcej
Informacje dotyczące firmy
O Market Harborough Building Society
Napisane przez firmę
Since 1870, we have been owned by our members and have continued to evolve, innovate and, importantly, continue to always put our members first. That’s why we’ve remained a trusted provider of mortgages and savings for over 150 years.
You can find out more on our website, clicking on the below links:
Savings
Mortgages
Thrive Agenda
Our branches
Contact us
Dane kontaktowe
The square, LE16 7PA, Market Harborough, Zjednoczone Królestwo
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
4,8
Doskonała
860 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Great staff
Hannah and Claire were extremely friendly, helpful and efficient in opei g the account I needed and making transfer arrangements.
I particularly welcomed their concern for my privacy.
13 maja 2026
Opinia niezależna
Emma…the saint
What pleasure it was speaking to Emma today, she must have the patience of a saint, my problem being I couldn't access my account which was no surprise as I was using details from a different bank, but Emma sorted it all out in a lovely friendly professional manner ,she is a credit to the building society, and I promise I now have all my details squared away correctly.
Chris
13 maja 2026
Opinia niezależna
Query regarding an email from MHB
My call was answered quickly and my query was dealt with very efficiently by Emma. Thank you!
13 maja 2026
Opinia niezależna
Super staff, Good products
Super friendly staff had a problem with the online process down loading ID spoke to a person and they were helpful, friendly and reassuring. Superb customer service. Also great saving products.
23 kwietnia 2026
Pleasant personnel
Pleasant personnel. Easy withdrawals. In town location. Face to face service.
20 kwietnia 2026
Customer service team very helpful on…
Customer service team very helpful on opening account
8 kwietnia 2026
You’re staff are very welcoming and…
You’re staff are very welcoming and efficient on the counter
And your saving rates are fair
27 kwietnia 2026
Spoke to a charming lady who was good…
Spoke to a charming lady who was good enough to sort out a issue I had. Very professional and obviously new what she was doing.
12 maja 2026
Opinia niezależna
The cashier explained all relevant…
The cashier explained all relevant details in a simple and understandable way and was very pleasant.
11 maja 2026
Non existent MHBS customer opening fixed rate bond
i had been trying to open a 2 year fixed bond for weeks and so initially Rachel sent me the form by post helpfully as online was not accepting my request. I still could not transfer the money via my bank as I did not have an account number. I rang and spoke to Alicia, who was extremely helpful and I was able to transfer the money. I spoke to Alicia today and she confirmed that the money has been received and has been extremely patient and helpful. Customer service indeed!
11 maja 2026
Opinia niezależna
Easy to do but couldn't find the…
Easy to do but couldn't find the interest rate I'm being paid.
12 maja 2026
Very friendly and helpful front of desk…
Very friendly and helpful front of desk staff. Hindered by inability to get online, forcing me to pay a deposit into my account by cheque!!
12 maja 2026
Efficient service
29 kwietnia 2026
Visit to Rothwell Branch
Vicky at the Rothwell Branch was very helpful with opening new accounts and assisting with other queries regarding already opened accounts.
5 maja 2026
Opinia niezależna
Visit to Kettering Branch on 8th May 2026 and telephone conversation with Customer Support Team.
I visited Kettering Branch on 8th May 2026 for advice in respect of my account. The lady who dealt with me was polite, courteous and extremely helpful, providing me with excellent advice. Later the same day I had some difficulty in registering for online service. I telephoned the Customer Support Team and spoke to Emma who was again polite, courteous and extremely helpful. Emma spent time taking me through the procedure which ended with a positive result. I was very impressed by the way I was dealt with by both of these members of staff. I felt that both of them went the extra mile in providing me with excellent customer service.
8 maja 2026
Opinia niezależna
No excessive waiting on hold
No excessive waiting on hold. A polite and concise experience with someone who demonstrated that they knew what what they where talking about.
8 maja 2026
Opinia niezależna
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.