Appointment had been made via Head office but this communication hadn't come through to the local branch. The team swiftly responded, found a room, made a coffee and provided space to talk over our ne... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Customer Service has been uniformly excellent at all points during the setup of our bond. Definitely 5 star. Less great are the online interfaces, which are not always intuitive and occasionally a b... Zobacz więcej
Jen, Claire and Rachel were extremely helpful and knowledgeable. All very friendly and welcoming to the branch. Supported us in opening two accounts this morning which will mature at the same time, re... Zobacz więcej
Went in today to the Rothwell Northants branch to close a charity account. Jenni Robson who sorted the transaction for me was so helpful and nice. A very pleasant experience hopefully might be back L... Zobacz więcej
Informacje dotyczące firmy
O Market Harborough Building Society
Napisane przez firmę
Dane kontaktowe
The square, LE16 7PA, Market Harborough, Zjednoczone Królestwo
- 01858 412412
- customersfirst@mhbs.co.uk
- www.mhbs.co.uk
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 75% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
I must have ticked the wrong box about…
I must have ticked the wrong box about offshore status and recieve a letter with SAE. The error was corrected promptly. Excellent customer service.
Prompt phone pick up
Prompt phone pick up, patient courteous help from Emma given to this old person to gain online access.
Very professional experience this…
Very professional experience this morning with the two ladies at Kibworth.
They were very helpful and made the whole process easy and relaxing
Thank you
Nick
Good quick service
I have been dealing with MHBS for over 55 Years…
I have been dealing with MHBS for over 55 years, firstly securing a mortgage from them when I firstly got married.
Since then I have always used them for safe keeping of my monies over the years.
From when I first stood in front of their Manager a "Mr Mee" to discuss my forthcoming marriage and need to buy a home all those years ago until the present day everyone at MHBS has been firstly professional and VERY, Very helpful to me, my wife and family.
MHBS is FIRST CLASS
Paul & Sandra Joy
Login and withdrawal help
I spoke with a helpful and patient lady called Emma. Talked me through my login in issues and withdrawal process. She was professional, well mannered and knowledgeable...a great combo!
Very plesant experience
Very plesant experience. Emma was helpful and walked me through each step which i needed help with. Task was easy to complete with emmas help and it took minimal time
The branch at Kibworth
Visit to the branch in Kibworth to get interest figures, efficiently dealt with and Jay upgraded one of the accounts to get a higher rate of interest which she told me about. All the staff there are always friendly a d helpful.
Happy Customer
Emma quickly assessed what information l need and promptly helped me out. Many thanks.
I was able to resolve my enquiry…
I was able to resolve my enquiry without any delays
Friendly lady I spoke to on the phone…
Friendly lady I spoke to on the phone today,sorted out my problem straight away and talked me through all the stages I needed to complete my online registration.Thank you so very much for all your help
Real person interaction, traditional good customer service.
Called MHBS with regards to the business account query and spoke with Emma.
Emma was very helpful in in dealing with my enquiry. It only took a few minutes on the phone to get everything sorted. This would have taken a lot more time going through the AI chat bot.
Thank you Emma and MHBS
The staff were Brilliant
The staff were Brilliant, helped us all through the transactions.
I wished to switch savings accounts…
I wished to switch savings accounts with MHBS but didn't know where to start so wrote an email to customer services.
The next morning Emma from the Customer Support Team phoned and spent half an hour talking me through the website documentation - and fixed it so that the notice period on my first account was waved!
First class service!!
The phone was answered quickly
The phone was answered quickly, as was my query, by a most pleasant representative.
As a somewhat confused new customer…
As a somewhat confused new customer (having forgotten my password AND memorable information--so much for being remembered when attempting to reset my password!!) I rang up and was answered almost immediately by an incredibly helpful EMMA who sorted my problem quickly, cheerfully and provided the assistance I needed. A real pleasure and a credit to MHBS. A***** as customer service goes. Thank you!
Staff always friendly and willing to…
Staff always friendly and willing to answer any questions
Account password query
Easy, comfortable, explained well and got account issues sorted out with a friendly advisor.
Great personal service
How refreshing to get through to an actual human being! Rachael guided me through operations to adjust my savings account so easily, professionally and most of all friendly.
I'd give 6 stars if I could. I will be recommending friends to bank here.
One very happy customer😊
Good customer service
Good customer service, gave advice without being pushy
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.








