My experience with this site was extremely disappointing. They refused to pay out my bonus and simply claimed it was due to “abuse,” even though I was just playing slots normally and happened to... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I’ve been waiting for my withdrawal for over 2 days now and it’s still 'pending.' My account is fully verified, I didn't use any bonuses, and I’ve met all the requirements. Support keeps giving me... Zobacz więcej
Great website! Never had issues cashing out! Always instant deposits. Great responsive support! If anyone ran into issues its because they multi accounted and are trying to get multi first deposit bon... Zobacz więcej
Dont ever use this site. they assume my account related to other account and decide to close it without any proper explaination. i deposit 30$ and luckily made it to 250$ and they took it all away... Zobacz więcej
Informacje dotyczące firmy
Napisane przez firmę
Play slots and live casino in full crypto Level Up for a reward and get Daily Metaspins Welcome to Metaspins.com: great stuff is always on the way
Dane kontaktowe
2,0
Słaba
136 recenzji
Brak historii zapraszania do wystawiania recenzji
Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 69% z negatywnych recenzji
Zwykle udzielenie odpowiedzi zajmuje ponad miesiąc
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Metaspins Scam!!
PLS PLS Don’t Use Metaspins Use any other site They Are A Bunch Of 🤡Whoever Made Metaspins Designed it for Kids You Can play anywhere theirs no jurisdiction You can Just Sign Up and Have your Money Taken From U
Support Is Terrible
Chris a support agent who I was talking
Too was no help
I was Playing livespins Game Frooze Never got help Support keeped trying to ignore me I Hope You guys see This and listen .
If metaspins.com wants to Reachout And get this figured out then maybe I’ll delete this review.
23 kwietnia 2023
Opinia niezależna
Odpowiedź od metaspins.com
Hello Virgin,
Thank you for your review, we appreciate your time and honest thoughts about provided service.
Here at Metaspins.com we strive to deliver fun, safe and enjoyable experience to our customers.
As per your reported issue with the Livespins we have looked into it together with the game provider and identified the spin in question, it took us longer than three days to do so, as unfortunately you could not provide us with any details about the round time or it id, however we managed to identify it, and have informed you via email regarding the outcome.
As you are already aware the sin in question was successfully added to your balance, thus everything was fine with it.
Although we are sorry that it took so long to identify it, and provided you with some extras for the delay.
Thus this case was resolved in your favor.
We appreciate all the time and understanding put into this case.
Kind Regards,
Metaspins Team
Fast withdrawals and fast KYC
Fast withdrawals and fast KYC. Their withdrawals are really fast, and they have a lot of games, but I'm disappointed with KYC. However, it takes no more than 10 mins, but still.
7 kwietnia 2023
Opinia niezależna
Biggest scam there is
Biggest scam there is. You can't withdraw your winnings or loses
12 kwietnia 2023
Opinia niezależna
Decent casino.
11 kwietnia 2023
Opinia niezależna
Great site.
Great site.
Fast withdrawal
Lots of games.
Good bonuses.
Haven't really found anything negative with the site yet :)
10 kwietnia 2023
Opinia niezależna
Terrible scam casino
This casino is absolutely terrible, stay away you are warned!!!
30 marca 2023
Opinia niezależna
AVOID IF YOU WANT TO WITHDRAW
friend used my WiFi to play and they said he had multiple accounts and took all his money.
if there was evidence of bonus abuse or something then fair enough but he didn't even use the bonus.
money has been stolen
30 marca 2023
Opinia niezależna
Metaspins NOT pay out 9500 USD winnings
7 March 2023 in the morning made deposit 420 USD (0.0189 BTC). Metaspins casino has 7.9 rating on casino guru, I thought it is established, growing and honest casino. I received 100% welcome bonus and played Nolimit City video slots. I played with a 5 USD bet accordning to welcome bonus terms and conditions. Suddenly I received a huge winning and my balance become approximately 9000 USD. I completed wagering requirements and made a withdrawal request 9500 USD (0.43 BTC).
After about 5 minutes I received email with title KYC and my withdrawal request was canceled. I followed link in email and made picture of my Passport and Selfie. Process went very fast.
I put withdrawal request again and after 10 minutes I received email quote
"We are contacting you on behalf of our Fraud team.
We have now closed your account related to this email address: *****@gmail.com, due to breach of our Terms and Conditions 8.1: Only one account per person, household, IP address and computer device is allowed. Creating multiple user accounts may result in termination of the accounts and suspending of all payouts.
Your withdrawal has been cancelled and your Balance confiscated."
I know this is NOT true , because Metaspins casino credit welcome bonus automatically. This means that Metaspins casino computer automatically checks IP address, computer device, person and household and credit welcome bonus to account.
If I breached one of these I would never receive welcome bonus.
This means Metaspins casino is SCAM company and not paying winnings to players.
Metaspins casino representative please provide real evidence to bitcointalk scam accusations thread.
do NOT provide fake logs edited with photoshop.
I would update this review if Metaspins casino change their decision.
7 marca 2023
Opinia niezależna
Odpowiedź od metaspins.com
Hi BubblyHorseaffa,
Here at Metaspins customer experience during their gaming journey with us is a number one priority, and we strive to deliver the best possible service to our players.
In order to achieve that our dedicated teams are working 24/7 to bring positivity, excitement, and entertainment into people's lives.
However, not everyone is registering with us to experience everything that we have to offer and try to defraud the project in various ways. By following our Terms and Conditions we have zero tolerance for such behavior.
As per our internal procedures and findings, your account was confirmed to participate in a multi-accounting and bonus abuse, which has triggered all relevant sets of procedures.
Unfortunately, due to all the gathered evidence, your accounts were disabled and fraudulent winnings were removed.
If in the future there will be more accounts created on your behalf they will be disabled upon earliest detection.
The decision is final and there will be no further communication regarding this case.
We appreciate your time and understanding regarding this matter.
Cheers,
Metaspins Customer Experience Team
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Firmy mogą prosić o wystawienie recenzji za pomocą automatycznych zaproszeń. Te oznakowane jako zweryfikowane, dotyczą prawdziwych doświadczeń.
Dowiedz się więcej o innych rodzajach recenzji.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.