Merchoid Recenzje 6985

Good quality with a relativley quick delivery. well packaged and arrived in perfect condition

It was easy to order they let me know when my order will be delivered took a couple of days.

I ordered a christmas jumper from this site every year. This year I ordered and didn't recieve my parcel because they delivered it to the wrong address. This was clearly seen in the photo which showed it by a bush and I have no bushes situated around my house. I informed merchoid and recieved an arsey email back saying the tracking said it was delivered and was ignored following this. I got a refund through my bank and then they contacted me to try to resolve the problem. Absolutely poor customer service and they clearly hoped I would just not pursue it if they ignored me. Won't be ordering from here again unfortunately, no apology or means to make amends. They also removed my previous review. Absolute joke of a company.

Fast delivery love the item prefect for what I need it for

Der Artikel war sehr schön, wie beschrieben. Die Lieferung war auch sehr schnell. Leider habe ich nicht mehr an die Zollgebühren gedacht und ich war bei Abholung doch sehr geschockt, wieviel Gebühren auf mich gewartet haben. Ich habe jetzt das doppelte bezahlt. Denkt daher bitte daran, wenn Ihr aus UK bestellt.

Easy purchase goods received fast and perfect cant wait to order again from here

Ich habe die Bestellung im Dezember 2025 aufgegeben, mit angekündigter Lieferung im Januar 2026. Da die Ware nicht eintraf, erkundigte ich mich im Januar nach dem Stand der Bestellung und erhielt daraufhin folgende Antwort

Apologies for the delay with your preorder. Unfortunately the manufacturers have pushed back the delivery of our stock due to a production issue. They now expect to deliver them to us during *MAY* 2026

Arrived on time and I love my loungefly bag!

Parcel still not arrived, have emailed several times and no response. Bitterly disappointed.

I ordered an expensive item before Christmas and it still hasn’t arrived. I have checked the tracking number provided and it’s still showing that Royal Mail are expecting it even now and we are in January. I expected delays because of Christmas but this is beyond a joke. I’ve emailed in several times, tried calling them and it gets cut off and even sent them a message on Instagram all of which have been ignored! This was a Christmas present and not a cheap one! They are actively posting on social media but won’t even respond to comments or messages! I’ll be coming to your offices sometime this week and will be walking away with the item I ordered!

Order despatched on 3rd December still not delivered on 5th January. Emailed seller but no reply and no refund

Fast delivery, really good product, would definitely buy again

Lots of great choice of products, reasonable prices and ease of website use. Item was delivered promptly and packaged well.

Saw this on my Internet wanderings and decided it would be my Christmas jumper. The fit is just right even though I wasn't sure from what i'd read about sizing. I take XL t shirts and the XL jumper was perfect. The detail is inpressive and the colours are vibrant. Also worthy of note is that even though the delivery said it would arrive after Christmas day it turned up just before. As it turns out you SHALL pass!

Two fabulous Christmas jumpers (Batman and The Nightmare before Christmas). Lots of admiring comments about them. Jumpers true to size and slimmer fit not baggy . Swift delivery. Would buy from them again.

Great product (Christmas jumper), delivered as promised. Would have been good to be updated of delivery status.

Fast delivery, good quality jumper as described, very warm indeed cant wait to show the family tomorrow on Christmas day.

I got what I ordered very promptly and am very happy with it.

As a new customer, I had high hopes with this company, as their items looked great, and reviews were mostly positive.

Sadly, my experience was far from good.

I placed an order, and paid for express delivery, as I needed the item ahead of a specific date - even though it was a week away. Merchoid state to use an express services (at a premium delivery fee) should you need the item quickly. Despite this, several days later, the item hadn’t even been picked. I followed up with customer service to enquire as to why this was the case, and received a completely lacklustre and borderline ignorant reply from one of their representatives, Ben - ‘you will receive your item’.

Thanks for that - that’s a basic requisite when you pay for an item. Appalling response with zero explanation.

The item FINALLY arrived, literally at the 11th hour, the day before. Lo and behold, despite taking days to pick a single jumper, they sent the wrong size - it was 2 sizes bigger than I requested.

I proceeded to contact customer service, not once, not twice, but 3 times, providing photographic evidence of the issue. To date, I have not received a single response to any email - each were a few days apart to give them time to respond. I requested a partial refund as it was too late to return the item due to having to make do for the event that it was needed for having already past.

ZERO aftercare, poor delivery time, and to be frank, utter ignorance from their customer service team.

I will not be using this company again - I may have been unlucky but there is a catalogue of errors here that is indicative of a badly run company.

Be wary before you order - I wouldn’t bother.

Let’s see if they respond to this - I won’t hold my breath as I suspect I’ll break the Guinness Book of World Records if I do.

Fantastic jumper great quality