Medical Travel Shield Recenzje 

553
•
Wynik TrustScore: 4.5 na 5

4,6

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

One of the reasons it took me so long to opt for dental treatment in Turkey was anxiety about what I would do if something went wrong. Well, it didn't exactly go wrong, but as often happens, my bite w... Zobacz więcej

Oceniono na 5 z 5

Very easy to do. Made my surgery feel better knowing I was insured no worries and had a little holiday out of it. Anyone getting surgery abroad I so recommend going with medical travel Sheild x

Oceniono na 4 z 5

My journey to Turkey and back to the UK with my wife was a very successful and enjoyable one. Thank you for providing us with travel insurance and for the excellent service you offered. I am ver... Zobacz więcej

Oceniono na 5 z 5

Fast easy to organise cover I have not had to make a claim but others I have spoken to have and said how easy it is to claim back money

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Napisane przez firmę

Medical Travel Shield offer single trip medical travel insurance which is designed for patients travelling abroad for either Dental treatment, Cosmetic surgery, Elective surgery or IVF/Fertility medical treatment. Medical travel cover can also be provided for the patient’s travelling companions. At Medical Travel Shield, we can provide you with everything that you would expect from a standard medical travel insurance policy including; lost or stolen items, accidental illness or injury and cancellations or curtailments outside of your control.

Refund promise

No admin or cancellation charges

If for any reason, before your date of travel you need to cancel your insurance, a full refund will be provided as long as no claim has been made under the policy.

Dane kontaktowe

4,6

Doskonała

Wynik TrustScore: 4.5 na 5

553 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

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Odpowiada na 100% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 48 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,6

Wszystkie recenzje

(553)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 192

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Easy

Service was good

25 maja 2026
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Oceniono na 5 z 5

very smooth and professional

very smooth and professional . The lady i spoke to was very helpful

25 maja 2026
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Oceniono na 5 z 5

Easy to apply for cover

Easy to apply for cover, quick, straight forward process providing a good level of cover for a reasonable price.

20 maja 2026
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

Thank you for your feedback, it is much appreciated.

Oceniono na 5 z 5

Very easy navigating the site.

Very easy navigating the site.
Very good value for more than adequate insurance requirements
Will use again

22 maja 2026
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

Thank you for your feedback, it is very welcome.

Oceniono na 1 z 5

Don’t bother

Don’t bother. I’d highly recommend finding an alternative insurer. These are just your typical money grabbing scammers.

11 maja 2026
Opinia niezależna
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

We are sorry that you are disappointed and we pride ourselves on our customer service, believing we provide a comprehensive policy at a fair price. We will reach out to you to ascertain if you would like your concerns escalated to a complaint.

Oceniono na 5 z 5

Amazing experience

Amazing experience! Super fast reply’s, communication is great. No complaints from me, you have a made my experience very positive! Thank you again!

20 maja 2026
Opinia niezależna
Oceniono na 1 z 5

Useless, so many hoops, obviously meant to prevent claim

I used this company last week whilst going to Turkey for dental treatment. Unfortunately I had to start a claim as I need to return this week & sort a problem with a possible bruised or compressed nerve in lower gum. Far too many hoops to jump through, especially when asking for about 5 different pieces of information concerning the original treatment. I asked my dental clinic to pass them on, but so far they have not. I started the claim on the Monday morning & was ready to book flights for Tuesday morning & return Friday. Time is very important for this type of re-treatment. However they tell you, you will NOT be covered until they receive all that information & then authorise you to go. The form also asks how much your claiming etc, which nobody knows till they have travelled. Clinic is covering hotel & treatment. I've had to go ahead and book flights anyway. All I would have been claiming is approx £300 for return flights & they would have paid £50pd whilst staying (3 days) so about £450 then they deduct £250. They also ask you to take out new Insurance for this unexpected trip. What a rip off, I will be making a complaint to the FSA when I get back. Wish I had just used the insurance the clinic offered, but due to pre-existing medical conditions, I thought best to get my own. If going for dental treatment abroad, let your clinic sort it, they can then handle the correspondence.

18 maja 2026
Opinia niezależna
Logo Medical Travel Shield

Odpowiedź od Medical Travel Shield

Sorry to hear of your disappointing dental experience. Every situation and claim is a priority for us. It is true that the policy is a single-trip travel insurance policy with 12-month follow-on complication cover, so a policy is needed for every trip. We will be in touch directly with you regarding your dissatisfaction with how your claim has been handled.

Oceniono na 5 z 5

Was really impressed with the prompt…

Was really impressed with the prompt and polite service I received from Laura. I was worried because I have never had to go through this process before but Laura made it clear what she needed from me and was patient in receiving my replies. Thank you 🙏🏻 Fern x

13 maja 2026
Opinia niezależna
Oceniono na 5 z 5

Honest British Traveller

I’ve been to Budapest for medical treatment 6 times now and have always used this company for my specific ‘going abroad for medical work’ and my wife, family and friends have also been and used them. We’ve never had to claim admittedly but we’ve always been reassured by there global size of the business and the reviews we read. Obviously, as with any insurance be overly upfront and honest with them and they will say if something matters or not as this will stop any hindrances if you need to claim.

11 maja 2026
Oceniono na 5 z 5

Simplicity and superb customer service…

Simplicity and superb customer service that is above and beyond other insurance companies. I have used Medical Travel Shield twice and both times the quotes were very fairly priced. When I called for clarification on some of the cover points, the phone was answered quickly and the representative took the time to explain things to me and answer all of my questions. I did have to make a claim unfortunately and the whole process was fair and simple. The claims team provided guidance and acted promptly when the timing of my claim was a factor. They were sympathetic and very human which was a breath of fresh air. I am travelling again in October and will be choosing MTS, I wouldn’t ever go anywhere else. A special mention about Laura at MTS who has been professional, efficient, kind, proactive and empathetic throughout. Thank you.

29 kwietnia 2026
Opinia niezależna
Oceniono na 5 z 5

You never know how good your insurance…

You never know how good your insurance company is, until you come to make a claim.

I traveled to Nordes - Lithuania for surgery - however I developed a seroma in my neck resulting instead of my original 12 days post surgery to 30 days before I could return back to UK
Thankfully most was covered by Medishield
Many thanks to Maureen who was my claims handler.
I can’t praise this company enough

30 kwietnia 2026
Opinia niezależna

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