The entire experience was amazing.oue chef was fantastic and our tour guide was a pleasure. The food market tour was awesome. Food was pwrg was perfect! Overall experience 5 star!
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The private kitchen and dining venue was amazing. Very clean, great layout and plenty of space. The menu selection was great and is something we will definitely try and replicate when we return from... Zobacz więcej
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Combinare il Tour del Mercato con un'esperienza in cucina è stato incredibile. La passione trasmessa dagli chef, unita al mettere in pratica le skill appena imparate ha reso quest'esperienza qualcosa... Zobacz więcej
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Ho partecipato a un corso di pasta fresca a Firenze ed è stata un’esperienza semplicemente straordinaria! Fin dal primo momento siamo stati accolti con calore e professionalità, in un ambiente a... Zobacz więcej
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Informacje dotyczące firmy
- Szkoła gotowania
- również w kategorii:
- Atrakcja turystyczna
- Biuro organizujące wycieczki krajoznawcze
- Organizator imprez
- Szkoła kucharska
Napisane przez firmę
Mama Florence is a premium cooking school in the heart of Florence, created for travelers seeking far more than a tourist activity: a genuine immersion into Italian food culture. Located in San Frediano, one of Florence’s most authentic and vibrant neighborhoods, our school is housed in a beautifully restored historic space blending Tuscan character with professional culinary facilities. This is not a crowded production-line experience, but a carefully curated environment where hospitality, authenticity, and quality come first. Our cooking classes are led by true culinary professionals: experienced chefs and educators combining technical expertise, warmth, and a passion for sharing Italian cuisine. Whether learning fresh pasta, Tuscan classics, pizza, or gluten-free cooking, guests are guided with genuine care. We place enormous importance on ingredients. Whenever possible, we use organic produce, premium local ingredients, artisanal specialties, and thoughtfully selected Italian wines. At Mama Florence, cooking is about more than recipes. It is about culture, craftsmanship, conviviality, and the pleasure of gathering around a beautiful table. For travelers seeking authentic Florence cooking classes with professional standards, exceptional ingredients, fine wines, and a refined yet welcoming atmosphere, Mama Florence offers a memorable culinary experience in one of the city’s most beloved neighborhoods.
Dane kontaktowe
4,7
Doskonała
31 recenzji
W ostatnim czasie nie zapraszano do recenzowania
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Disgraceful company
I cancelled my cooking class and Gelato tour because sadly we had to cancel our family trip to Italy due to my father in law being in the ICU. The company wouldn’t refund us and when they agreed to a partial credit they then renagued. The shouldn’t call themselves “mama” as they don’t care about family.
I JUST READ THE COMPANIES RESPONSE and here are a few follow ups.
-I cancelled because my father in law is fighting for his life in the ICU and we had to cancel our trip. This was cancelled 12 days before we would be in Italy.
-the company said kept emailing me and reneging on their offer!!!!! I agreed to lose half my money on a cooking class and a full refund on a walking tour (because company has no costs of food and rentals).
-the huge language barrier is difficult with this company causing issues with settling for something that is fair and kind.
8 czerwca 2025
Opinia niezależna
Odpowiedź od Mama Florence
We are truly sorry for the difficult circumstances that led to the cancellation of your trip. We fully understand how challenging such situations can be and approached your case with empathy and flexibility from the very beginning.
That said, we would like to clarify the facts:
The cancellation occurred more than 20 days after the deadline accepted in the Terms & Conditions at the time of booking.
Despite this, and given the unfortunate situation, we immediately offered a 50% credit, even though all services on our end had been scheduled and paid for and were non-refundable. This meant entirely and absorbing the full cost of the experience on our end.
Unfortunately, and despite the explanation, our offer was rejected. The client demanded a full refund and informed us that a payment dispute would be opened.
At that point, we had to explain that once a formal dispute is initiated, our ability to assist is frozen until the platform’s decision is made.
Our follow-up messages — which remained kind and understanding — were ignored. Our offer was then referred to as “lousy,” followed by the black mail: “I look forward to reviewing you on many platforms” pushing further for a full refund.
Despite the threats, we once again extended a partial goodwill offer. The client declined, continuing to request full compensation, which we respectfully and clearly explained was not possible, as we could not carry the full financial burden for a personal and unforeseeable emergency and only at that point stepped out of the conversation.
Unfortunately, as promised, the client then left negative reviews across multiple platforms, including personal criticism of our name and brand — suggesting we are unfit to use the word “Mama” because we “don’t care about family”. This comment is not only deeply inappropriate and inaccurate, but goes far beyond the scope of the actual issue and enters into a personal attack on our brand, integrity and reputation.
We must respectfully disagree. Our entire team is made up of individuals with families, and we created our policies not to avoid compassion, but to protect both our clients and guarantee services at best and our staff of hard working people. In this case, we went beyond our obligations to offer a resolution that was fair and empathetic under the circumstances.
We are sincerely sorry that this situation ended in frustration, but we stand by the care and professionalism with which we tried to handle it.
Sincerely,
Mama Team
The absolute best cooking class I have…
The absolute best cooking class I have ever been to! Chef Stephano and the entire team were amazing and so engaging and entertaining! The food we made was absolutely delicious! If you’re visiting there, please put it at the top of your list to schedule a cooking class with them!
6 czerwca 2024
Opinia niezależna
Odpowiedź od Mama Florence
Thank you so much for your fantastic review, and please accept our apologies for the very delayed response!
We're truly honored to hear that this was the best cooking class you've ever attended. Creating memorable experiences that combine authentic Italian cuisine, learning, and fun is exactly what we strive for every day.
We're delighted that you enjoyed the class, the food, and the energy of our team. Sharing Italian food traditions in a welcoming and engaging atmosphere has been at the heart of the Original Mama Florence Experience since 2013.
Thank you for your kind recommendation. It was a pleasure having you in our kitchen, and we hope to welcome you back to Mama Florence the next time you're in Florence!
Warm regards,
The Mama Florence Team
Organized schedule with an attractive…
Organized schedule with an attractive setting. Instructor Roberto was a super chef and easy to understand, plus his recipes were very delicious. We enjoyed meeting the other guests and together produced a wonderful meal.
28 marca 2024
Opinia niezależna
Odpowiedź od Mama Florence
Thank you so much for your lovely review, and please accept our apologies for the very delayed response!
We're delighted to hear that you enjoyed the class, our setting, and the opportunity to share the experience with fellow guests. One of the things we love most is bringing people together around the table, and we're glad that the meal you created together was such a memorable part of your visit.
We're also pleased that you enjoyed learning from Chef Roberto and appreciated both his teaching style and the recipes he shared.
Thank you for joining us at Mama Florence. We hope to welcome you back to the Original Mama Florence Experience on your next visit to Florence!
Warm regards,
The Mama Florence Team
Absolutely recommended
Filippo thank you for a wonderful fun filled experience. Class is well organised -I would certainly try other classes.
Absolutely recommended to all food lovers !
24 kwietnia 2023
Opinia niezależna
Odpowiedź od Mama Florence
Thank you so much for your wonderful review, and please accept our apologies for the very delayed response!
We're delighted to hear that you had such a fun and enjoyable experience with us. It's especially rewarding to know that you appreciated the organization of the class and the opportunity to learn from one of our chefs in a welcoming and engaging environment.
Thank you for recommending us to fellow food lovers. Since 2013, we've been sharing the Original Mama Florence Experience with guests from around the world, and we'd be thrilled to welcome you back to try another class in the future.
Warm regards,
The Mama Florence Team
Gruppo divertente, vini ottimi, consigliatissimo!
Ho partecipato ad un corso di cucina a Mama a fine giugno per imparare a fare il tortello perfetto ed ho trovato uno chef Bolognese che mi ha insegnato anche a fare i Corzetti liguri! Esattamente quello che mi ci voleva.
27 czerwca 2023
Opinia niezależna
Odpowiedź od Mama Florence
Grazie mille per la bellissima recensione e, prima di tutto, ci scusiamo per il grande ritardo nella risposta!
Siamo felici che il corso ti sia piaciuto e che tu abbia trovato non solo ottimi vini e una bella compagnia, ma anche qualche sorpresa culinaria in più del previsto. In cucina amiamo condividere tradizioni e tecniche provenienti da diverse regioni italiane, quindi ci fa particolarmente piacere sapere che, oltre ai tortelli, hai avuto modo di scoprire anche i corzetti liguri.
Ti ringraziamo per aver scelto Mama Florence e speriamo di averti nuovamente con noi per un'altra esperienza all'insegna della cucina italiana, del buon vino e della convivialità.
Un caro saluto,
Il Team di Mama Florence
“Wonderful class!
“Wonderful class!! Ready to cook all the recipes at home! Thank you Filippo!!”
11 lipca 2023
Opinia niezależna
Odpowiedź od Mama Florence
Thank you so much for your kind review—and please accept our apologies for the very delayed response!
We're delighted to hear that you enjoyed the class and left inspired to recreate the recipes at home. That's one of the greatest compliments we can receive.
Thank you for joining us at Mama Florence, and we hope to welcome you back to the Original Mama Florence Experience on your next visit to Florence!
Warm regards,
The Mama Florence Team
Super fun!
My girlfriend and I were super excited to attend this cooking class April 24. It far exceeded our expectations! It was informative, fun and very delicious! I recommend this class to anyone looking for a fun, authentic cooking experience in Italy.
24 kwietnia 2023
Opinia niezależna
Odpowiedź od Mama Florence
Thank you so much for your wonderful review with great delay!
We're delighted to hear that the class exceeded your expectations. Creating an experience that is both educational and fun, while sharing authentic Italian recipes and traditions, is exactly what we strive for every day.
Since 2013, we've welcomed guests from around the world to enjoy the Original Mama Florence Experience, and it means a lot to know that you and your girlfriend had such a memorable time with us.
Thank you for your recommendation, and we hope to welcome you back to our kitchen the next time you're in Italy!
Warm regards,
The Mama Florence Team
Loved our class on April 19th and would…
Loved our class on April 19th and would have given 5 stars but we were told we would receive the exact recipes we made after by email and instead just a link to their general recipe site which the specific recipes and measurements we made are not on.
19 kwietnia 2023
Opinia niezależna
Odpowiedź od Mama Florence
Thank you for joining us and for taking the time to share your feedback.
We're delighted to hear that you loved the class, but we're sorry to learn that the recipes you received did not match your expectations. Our intention is always to provide guests with recipes that allow them to recreate the experience at home, and we understand how disappointing it can be when you're looking for the exact versions prepared during class.
Please feel free to contact us directly at mama@mamaflorence.com, and we'll be happy to send you the specific recipes and measurements used during your session on April 19th.
Thank you for bringing this to our attention, and we hope we'll have the opportunity to welcome you back to the Original Mama Florence Experience in the future.
Warm regards,
The Mama Florence Team
We loved this cooking experience and…
We loved this cooking experience and would definitely do it again. We enjoyed the walking tour of the market and getting to explore it before it got crowded. You got be hands with the cooking and they explained everything very well. It was one of our favorite activities of Florence.
19 września 2022
Opinia niezależna
Odpowiedź od Mama Florence
Hi Brenda! Thank you for your review. We loved meeting you and do hope to see you again soon! A presto!
Do yourself a favor and enroll in a class at Mama Florence!
My husband and my friend and I had a great class with Filipo and Patricia. We had fun and learned a lot and ate a fantastic dinner of the beautiful food we had helped prepare. Charlie said it was the most fun he had in Florence! I agree! Stupendo!
4 września 2022
Opinia niezależna
Odpowiedź od Mama Florence
Hi Emily! Thank you for your kind words. We're so glad you loved your class. Send us some pics of what you make at home :-).... As we said on our magazine Mamablip you'll find many other recipes to try. Grazie!! Chefs Stefano, Filippo & Team
Amazing class - highly recommend
My wife and I had a fantastic time at this class. Not only was it fun and informative, the food and wine was amazing!!! Filippo was extremely welcoming and personable - if you plan on doing a class ask for him!
5 sierpnia 2022
Opinia niezależna
Odpowiedź od Mama Florence
Hi Nick! Grazie grazie for your feedback. We also loved cooking with you and hope you'll be making some of the dishes we prepared together back at home. On our magazine Mamablip you'll find many other recipes to try. Grazie!! Chefs Stefano, Filippo & Team
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