Maisons du Monde UK Recenzje 

17 371
Wynik TrustScore: 3.5 na 5

3,4

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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

Absolut enttäuschend Wir können von Kauf des Sonnenschirms Aguadila nur dringend abraten. Optisch sieht er zwar schön aus, aber die Qualität steht in keinem Verhältnis zum hohen Preis. Wi... Zobacz więcej

Oceniono na 1 z 5

Canapé défectueux repris par Maisons du Monde le 29 mai 2026. Après plus de trois mois de démarches pour obtenir le retour, je suis toujours en attente du remboursement. Plusieurs conseillers m’ont co... Zobacz więcej

Oceniono na 5 z 5

Was a brilliant experience both times we went. Staff are so kind and helpful. Really helped us find the correct products and we’re so patient! Loved our experience, highly recommend. The staff always... Zobacz więcej

Oceniono na 5 z 5

Acquistato la poltrona letto Nio dopo averlo usato in un airbnb. Struttura gradevole, comodo come seduta, ok per un uso occasionale. Il letto è un singolo dalle dimensioni generose. Forse aiuterebbe... Zobacz więcej

3,4

Średnia

Wynik TrustScore: 3.5 na 5

17 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(17 371)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 24

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Terrible fittings.

Order 204998620
Vanira frames in bleached mango wood.
What can i say. The product is fine. But the fittings on the back look like a child have put them on. For the money i expect quality even fittings to hang these. The person who place these fittings simply does not care and the fact they sell them like this is disgusting. It was near impossible to hang them straight; as all different heights and angles. Had to fit my own d rings to hang them after destroying our wall. I would expect this from a cheap product. Will never shop here again. I wish i could upload photos

29 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello, we are sorry to hear about this experience. Our customer care team has been in touch with you directly to help resolve this issue. Kind regards, team MdM

Oceniono na 5 z 5

Beautiful item

Beautiful item. My friends all comment on how different it is when they come in to my home. It is something I will use for many Christmas’s to come.

1 grudnia 2022
Opinia niezależna
Oceniono na 5 z 5

Overall good service

Overall good service. Had to rearrange delivery but was easy to do any the delivery drivers were helpful when they came. Love the new table. Very happy with the purchase.

25 listopada 2022
Opinia niezależna
Oceniono na 5 z 5

What a fantastic company

What a fantastic company. From ordering to delivery everything was taken care of.
Very pleasant staff and delivery driver was very helpful
Would definitely order from you again
First class

22 grudnia 2022
Opinia niezależna
Oceniono na 2 z 5

Bought a cabinet from this company that…

Bought a cabinet from this company that arrived broken have called and emailed them about a refund and heard nothing back - terrible customer service

14 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Letitia
we are sincerely sorry to hear about this situation. Our Customer Service team has taken care of your issue and contacted you via email. Have a nice day. Team MdM

Oceniono na 1 z 5

Very disappointing

Two items ordered for grand daughters Christmas present. Long wait for delivery... One item received damaged (packaging box was undamaged) the other, a puzzle cube, unusable as one side of the cube just falls away when picked up or turned and one puzzle piece didn’t even fit the cut out. Replacement items will arrive well after Christmas. Poor stock checks pre packing/despatch and equally poor, unapologetic customer service. Would I use Maisons Du Monde again? Absolutely not.

19 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Jo-Anne,
we are sincerely sorry to hear about your experience. Our Customer Service team has taken care of your comments so we can do better next time. Have a nice day. Team MdM

Oceniono na 2 z 5

Order took months to arrive with no…

Order took months to arrive with no communication from Maisons du monde. It was only after I had called customer services and spoke to a lady, who was actually very nice and helpful, that I was told there had been a delay and that my delivery had moved, she stated I should have received and email alerting me to the delay roughly a week earlier, I had not. She apologised and informed me of the new dispatch date and advised that a voucher would be sent out for the inconvenience (said voucher never materialised). The Panther group that delivered my chairs were initially great and easy to book, the actual delivery drivers however, not so much. I received several text updates on the day, all with conflicting information about time frames and delays. I called the driver several times only to be told conflicting Infomation again. At one point he called after I had already had to leave for an appointment scheduled after my original delivery slot which I had already explained several times and was told to call my neighbour to come out to collect it from them. Not impressed and definitely won't be ordering again.

23 listopada 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Natalie, we are sorry to hear about this experience. Our customer care team has been in touch with you directly to help resolve this issue. Kind regards, team MdM

Oceniono na 2 z 5

Acquisto 4sedie a maisone du monde a…

Acquisto 4sedie a maisone du monde a Fidenza
Chiedo la consegna a domicilio e pago 45 euro
Fin qui nulla di strano abitando a parma mi viene comodo non tornare a Fidenza ed è giusto pagare per la consegna.
Ma non trovo giusto che nel negozio siano stati scorretti e nessuno ci abbia detto che le sedie arrivavano da montare
Se avessi saputo una cosa simile di certo non le avrei comprate perché con quello che costano ero il minimo arrivassero montate

13 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Buongiorno Fabrizia, siamo spiacenti di sapere che la tua esperienza presso Maisons du Monde Fidenza non sia stata soddisfacente. Trasmetteremo le tue osservazioni al negozio, in modo da poter fare meglio la prossima volta. Ci auguriamo che questa esperienza non influisca sul nostro rapporto con lei e che possa tornare presto
Ti auguriamo una buona giornata. Il team MdM

Oceniono na 1 z 5

Shocking - never ever again

Shocking ! - special gift - first order came smashed to pieces and told need to wait for a new one which would be within 14 days and cant be done quicker. I then get email confirming within 14 days and that as good will i can keep the smashed up goods at no cost! (nice of them)
Guess what - 16 days and no goods, on phone and been hung up on and when i asked to speak to manager this was not done. Never ever ever again.

Knew you would reply to this quicker than my email - 1005791163 - you emailled me with £10 gift voucher and to re-order
You've told me my goods will be here in 3 days - why would i wait for another 14 or so!!
Also the lady on the phone offered £30 gift voucher !

16 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello James,
we are sincerely sorry to hear about this situation. Our Customer Service team has taken care of your issue and contacted you via email. Have a nice day. Team MdM

Oceniono na 3 z 5

Unit was returned

Unit was returned. Wood finish was poor, and it didn't look like it did in the photos. Returns was straightforward, no problems.

1 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello,
We are sorry to read about your experience. Our Customer Service team has taken care of your comments so we can do better next time. Have a nice day. Team MdM

Oceniono na 1 z 5

Never Again! BEWARE!

What a difficult company to deal with. I have had three (expensive) vanity units arrive and be installed (two on this order number). On installation, after a few days of use, the shelf and runner sheared off one. The other has had paint flake away, revealing screw heads that they have tried to cover up! These items were expensive. Customer Services are impossible, you never get the same person and go around in circles. I have asked for the items to be discounted, as they are plumbed in, and there is a substantial cost to me to have them removed and re-installed. They don’t seem to understand that the items became defective AFTER delivery and installation?! They just keep telling me ‘There is nothing we can do after 30 days.’ But the problems weren’t apparent until installation. They offered to take one of the units back, but there is no stock to replace it, so my daughter would be left without a sink and I would be left out of pocket, paying plumbers to fix the issues.
I have spent over £5000 with this company this year, and would have spent more, but that will NOT happen unless this utter farce is sorted out.

6 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Madeleine,
we are sincerely sorry to hear about this situation. Our service will contact you by email as soon as possible. Have a nice day. Team MdM

Oceniono na 1 z 5

Confused and bad customer service and returns . Product not up to standard .I have several orders. Nightmare each time I rang as your system stores them in different files so each time same story !

Product not up to standard .
Issues with damaged goods .
Terrible after sales service and difficulty with returns .
Awaiting refund ???

13 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Fiorella,
we are very sorry to hear about this situation. Please can you provide us with your order number so that we can assist you?Have a nice day, Team MdM

Oceniono na 1 z 5

No product - no hope of it ever appearing

We ordered an item in September. It never arrived. Despite repeated calls to the customer services we were just told it was going to arrive shortly and would be delivered soon. We have been given multiple dates after which we call back and are told another date. Three months later we eventually gave up any hope that we would receive it and asked for a refund. They have told me that they are unable to cancel my order and refund my money as it remains "in preparation".

9 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Alice,
we are sincerely sorry to hear about this situation. Our Customer Service team has taken care of your issue and contacted you via email. Have a nice day. Team MdM

Oceniono na 1 z 5

Terrible service!

It took over a month to receive the good. One item arrived broken and I had another item sent with different colour from order. they refunded me the candle but organised a company to collect the incorrect item and expected me to spend from 9am til 5pm at home waiting for a collection of an item they sent incorrectly??? Honestly? Horrible service. Avoid it.

8 grudnia 2022
Opinia niezależna
Logo Maisons du Monde UK

Odpowiedź od Maisons du Monde UK

Hello Olli,

we are very sorry to hear about this situation. Please can you provide us with your order number so that we can assist you? Have a nice day. Team MdM

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