Mailform Recenzje 

20
Wynik TrustScore: 1.5 na 5

1,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

My order shipped out on 26th but recipient has not received it and I have not heard from mailform. I filed a complaint with my credit card company, BBB, FTC and Attorney General.

Oceniono na 1 z 5

Starts by always putting you on a page trying to force feed you to send bulk emails. then, after i got everything set up, it wouldn't accept either of the credit cards THAT I USE EVERY DAY, that al... Zobacz więcej

Oceniono na 5 z 5

Used Mailform to send some tax documents. Great design, reliable service, and I didn't even need an account.

Reakcja na opinię

Oceniono na 1 z 5

Placed a very SIMPLE, STRAIGHTFORWARD, yet time sensitive, order (U.S. sender & U.S. recipient) on the morning of the 17th. A couple of hours after the usual order confirmation came through, we r... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Drukowanie cyfrowe

Napisane przez firmę

Send snail mail online. Perfect for invoices (Almost $1M in invoices sent with our 5 star Quickbooks app), documents, and letters via USPS First Class Mail or Certified Mail. Get USPS tracking on any item.


Dane kontaktowe

1,6

Bardzo słaba

Wynik TrustScore: 1.5 na 5

20 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

1,6

Wszystkie recenzje

(20)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 3

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 1 z 5

Avoid

My order shipped out on 26th but recipient has not received it and I have not heard from mailform. I filed a complaint with my credit card company, BBB, FTC and Attorney General.

25 maja 2026
Opinia niezależna
Oceniono na 1 z 5

just didn't work

Starts by always putting you on a page trying to force feed you to send bulk emails. then, after i got everything set up, it wouldn't accept either of the credit cards THAT I USE EVERY DAY, that always work.

And instead of telling you why it can't use that credit card (that their competitors accepted), it says "error processing", and gives 3 sentences on something else they're trying to sell

14 marca 2026
Opinia niezależna
Oceniono na 1 z 5

Beware!…

Used twice for a very important letter involving a legal matter where timing of delivery is crucial. The first letter arrived late, and now im not even sure it arrived at all. Second letter also shows as late. Overall highly unreliable, inconvenient and untrustworthy. Unfortunately I will not be using this service ever again.

20 stycznia 2026
Opinia niezależna
Oceniono na 1 z 5

worst service ever

worst service ever. Didn't deliver my package at the address. Called severa times and sent them emails but no response. Worse than USPS.

21 lipca 2025
Opinia niezależna
Oceniono na 1 z 5

I paid 3.22 to have a rebate sent to…

I paid 3.22 to have a rebate sent to 1800 contacts because it was advertised for mailform at the bottom of the page to skip the stamp so I did and now 1800 contacts is telling me the information that mailform sent was inaccurate and will not give me my 30 dollar mail in rebate. They also take forever to respond back i emailed several times and in the end they told me to contact 1800 contacts to get it fixed what a joke.

6 października 2024
Opinia niezależna
Oceniono na 1 z 5

What a crappy service

What a crappy service, sent a simple one pager certified and no tracking as of yet. I am demanding a refund as i will be looking at other options. Also it says a lot about a company when they dont have google reviews available.

21 maja 2025
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Hi Bobby,

We're sorry to hear about your frustrating experience with us. We take all customer feedback seriously and want to make this right.
I can see there was some confusion about timing and our processes. I'd like to discuss your specific situation and see how we can resolve this for you even now, weeks later.

Could you please reach out to us directly at support@mailform.io or book a time on our calendar here https://calendly.com/mailform/more-about-mailform? We would be happy to review your order and find a solution.

Thank you for giving us the opportunity to improve.
Best regards,

Mailform Team

Oceniono na 1 z 5

Use w/Caution & ONLY as a Last Resort

Placed a very SIMPLE, STRAIGHTFORWARD, yet time sensitive, order (U.S. sender & U.S. recipient) on the morning of the 17th. A couple of hours after the usual order confirmation came through, we received email confirmation with tracking number stating that our document HAD BEEN MAILED.
That was, in short, a lie.
In the middle of a regular, M-F, business week, a full 48 hours passed before our document reached USPS for processing. (And, worse, it arrived THREE MINUTES BEFORE CLOSING TIME.)
Today is the 23rd. (That's 7 days since our very simple order was placed).
The SINGLE piece of paper that we reasonably expected Mailform to process in a timely manner HAS STILL NOT ARRIVED AT ITS DESTINATION and, per USPS, delivery isn't expected to occur for another 3 days.
Unacceptable.

23 kwietnia 2025
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Hi there,
We sincerely apologize for the delays you've experienced with your time-sensitive order. This clearly didn't meet the standard you expected from us, and we understand how frustrating this must be.

We'd like to look into what happened with your specific order and see what we can do to make this right. Could you please send us your order details at support@mailform.io again and reference this review?

We take delivery commitments seriously and want to ensure this doesn't happen again.

Thank you for bringing this to our attention.

Best regards,
The Mailform Team

Oceniono na 1 z 5

I sent a letter and till now haven’t…

I sent a letter and till now haven’t received any tracking information. I’ve tried to email them but nothing. Scam company.

2 kwietnia 2025
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Hi There,

We've requested more information directly through TrustPilot, but please can you reach out to support@mailform.io with reference to this post and we will gladly help.

Thanks for bringing this to our attention!

Best Regards,

Mailform Team

Oceniono na 1 z 5

Used their service to try and save…

Used their service to try and save time. Would have been faster to mail the documents myself. No updates no customer service no one answers the emails phone lines are closed

6 marca 2025
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

We sincerely apologize for the poor service experience you had with us. It sounds like we failed to deliver on both speed and communication, which is unacceptable.

We'd like to make this right and understand what went wrong with your order. Please reach out to us at support@mailform.io and we'll prioritize getting back to you quickly - please reference this review!

We're taking your feedback seriously as we work to improve our service and response times.

Thank you for giving us the chance to do better.
Best regards,
The Mailform Team

Oceniono na 1 z 5

Document still hasn't been delivered

I sent a document out to someone and was told it would be delivered by 11/21/24.... Here it is 12/11/24 and it still hasn't been delivered. Then I received an email saying it had arrived in Macon, GA on 11/21 and takes 4 to 8 business days to reach it's destination. It's now been more days than I was told and still there's no sign of the document.

21 listopada 2024
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

We're so sorry to hear your document still hasn't reached its destination after all this time. We understand how concerning and frustrating this must be, especially when you're counting on timely delivery.

While we fulfilled our part by getting your document to USPS as promised, we know that doesn't solve your problem. When USPS experiences delays like this, we feel just as frustrated as you do.

As you'll note, we already resent your document at no charge to help resolve this situation.

There is always more we can do and we appreciate you sharing this review!

Best Regards,

Mailform Team

Oceniono na 1 z 5

I’ve noticed that the mailform address…

I’ve noticed that the mailform address is down yet again. I cannot retrieve the tracking number to my priority mail & trying to find out whether it was delivered or not

1 listopada 2024
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Hello Donald, thanks for using Mailform. We've replied by email with the tracking information. Please let us know if the email we sent on 2024-10-30T21:17:07.052Z with the USPS tracking number and the link to the USPS website to track your envelope was not received. Take care, and thanks once again for using Mailform.

Oceniono na 1 z 5

Exceedingly disappointing customer support experience

Exceedingly disappointing customer support experience. Did a test order on behalf of my company. The order was not reflected in the account history. On 11-01-23, I sent a message through the website as well as to the support email provided. No reply. 12-04-23 sent a follow-up email. No reply. We will not be using this service.

1 listopada 2023
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Hello,

Sorry about the delay getting back to you: we've responded via email.

Take care, and thanks once again for using Mailform.

Oceniono na 1 z 5

Their service is extremely low

Their service is extremely low, I have sent a mail through USPS Next day delivery and till now they have failed to deliver the package, two of my letters like that, this people need to work on how to keep their clients. I will continue rating you bad until you work on your accuracy.

29 maja 2023
Opinia niezależna
Oceniono na 1 z 5

I ordered time sensitive certified mail…

I ordered time sensitive certified mail pieces and it showed that everything was good and complete. The system showed the the payment went through and my card was charged. I kept checking the tracking # status and the tracking number kept coming up as a void tracking number. After a couple weeks I contacted mailform (who is very difficult to contact) as they did not answer their phones or reply to my emails without repeated attempts. I finally heard back and they said sorry it was their mistake and the zip code section was entered wrong. I asked them to promptly fix it and get my items mailed. My certified mailers were late and when I asked to get a refund they had no response to me or any of my emails. I set up a credit card dispute in which they responded that I had made an error on my end and everything was delivered as ordered. I am disappointed at Mailform and their customer service team.

26 marca 2021
Opinia niezależna
Oceniono na 1 z 5

Forms never arrived

Forms never arrived. Customer support basically said, "too bad". Avoid.

UPDATE 6/2025- They're cleaning old bad reviews off line. Mine was going to be deleted unless I logged back in and provided reference numbers and other stuff.

tl;dr - As bad as they seem from reviews, they're actually somehow worse. smh

18 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

Waste of money

I tried to use Mailform to send some government documents to myself due to the ongoing pandemic. You'd think that this would be pretty basic but the documents arrived in a laughably terrible format. Instead of a normal 8.5 x 11 portrait orientation the documents were in landscape orientation with the actual text taking up 1/3 of the page and being almost too small to be legible. I know that I double checked my documents in the preview function that was available and I honestly have no idea how something so basic could be screwed up so badly.

11 lutego 2021
Opinia niezależna
Oceniono na 1 z 5

i sent 2 certified legal documents…

i sent 2 certified legal documents using their service and never received confirmation that the documents where mailed. i called their customer service number and only got a recording. i think this could be a Mailroom cold be mail fraud?

4 sierpnia 2020
Opinia niezależna
Oceniono na 5 z 5

Used Mailform to send some tax …

Used Mailform to send some tax documents. Great design, reliable service, and I didn't even need an account.

26 grudnia 2017
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Frank, thanks for using Mailform and if you ever need us again , please dont hesitate to reach out to Support@Mailform.io

Oceniono na 5 z 5

Easy

Easy, fast, and good support.

13 kwietnia 2017
Opinia niezależna
Logo Mailform

Odpowiedź od Mailform

Thanks for Using Mailform and if you ever need us again please dont hesitate to reply to support@mailform.io

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