Magaljewelry Recenzje 

4683
Wynik TrustScore: 4 na 5

4,0

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 1 z 5

I would not recommend buying from Magal Jewelry. The biggest issue isn’t even the jewelry—it’s the complete lack of customer service. Emails either go unanswered for days (or weeks) or are... Zobacz więcej

Oceniono na 5 z 5

Beautiful work, timely turn around, exceptional packaging! Purchased a bracelet for my granddaughter for Valentines day, she loved it and wears it all the time. Just ordered her a 2nd bracelet in an... Zobacz więcej

Oceniono na 5 z 5

“I am absolutely in love with this jewelry piece! The quality is outstanding — it feels both elegant and timeless. The design is even more beautiful in person than I imagined, and the craftsmanship is... Zobacz więcej

Oceniono na 5 z 5

Not only is the bracelet adorable as I expected, but I’m also pleased with the shipping material/packaging. It’s a nice little pouch that looks nice and can also be used as storage or for travel.... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Sklep jubilerski

Napisane przez firmę

Fine jewelry, crafted from 14k gold and set with ethically sourced diamonds. Free shipping and returns on all US and UK orders. Up to 4 interest-free payments.


Dane kontaktowe

4,0

Dobra

Wynik TrustScore: 4 na 5

5 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 75% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,0

Wszystkie recenzje

(4683)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 91

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 4 z 5

The necklace is absolutely beautiful

The necklace is absolutely beautiful! The only thing that I’m not crazy about it that the gold is not solid it is 18k vermeil plated on .925 silver. This may be fine for some and it does sparkle like solid gold. However, it just doesn’t stay shiny on my skin, it tends to tarnish. I will definitely order from Magal again.

26 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

I bought the family circle necklace for…

I bought the family circle necklace for my daughter who is expecting her first child. On the web site, the engraved names are fully visible and readable.
What I received was such a disappointment. I had to put on glasses and use a magnifying glass just to see the names. If they don’t take it back, I doubt I’ll give it to her. It’s an embarrassment.

26 kwietnia 2025
Opinia niezależna
Logo Magaljewelry

Odpowiedź od Magaljewelry

Dear Carol,

We’re deeply sorry to hear that you found your Family Circle Necklace smaller than expected. We truly appreciate your feedback, as it helps us continue to improve. At Magal, we strive for full transparency and this is certainly not the experience we aim to provide. For this reason, we include detailed size, dimension, and thickness information for each item on our product pages, along with our store policies.
Please send us an email with your order details at info@magaljewelry.com — we’ll be happy to assist you with your concerns and find a solution.

Sincerely,
The Magal Team

Oceniono na 4 z 5

Exactly what I wanted!

Got my order today and it’s exactly what I’ve been looking for! Got the 6.5 inch bracelet and wish it had one more hole to put the clasp on, as right in the between the two holes provided would be a perfect fit for my wrist. But overall very dainty pretty custom piece just in time for Mother’s Day.

6 kwietnia 2025
Opinia niezależna
Oceniono na 1 z 5

Poor Quality Jewelry and Terrible Customer Service

I bought a rose gold watch band on January 15th, 2025. The plating came off completely. I do not wear this jewelry in any water or liquid. Despite having a "90 day try at home" and "2 year warranty", the company states that these policies did not start until January 17th, 2025, so my purchase did not qualify (I also received this jewelry after the 17th). Nowhere on their website does it say that these policies do not apply to all purchases or that these warranties started after a certain date. Customer service is terrible and refuses to reimburse me for this poor quality jewelry.

28 marca 2025
Opinia niezależna
Logo Magaljewelry

Odpowiedź od Magaljewelry

Dear Kayla,
We’re truly sorry to hear about your experience with your watch band. We strive to provide high-quality jewelry and excellent customer service, and we regret that we didn’t meet your expectations this time.
Regarding our warranty and return policies, we apologize for any confusion. While our "90-day try at home" and "2-year warranty" officially began on January 17th, 2025, we understand how frustrating this situation must be. Transparency is important to us, and we will review how we communicate policy updates to ensure clarity for all customers.
We’d love the opportunity to make this right. Please reach out to our customer support team at [customer support email] with your order details, and we’ll do our best to find a solution for you.
Thank you for your feedback—we value every customer and appreciate the chance to improve.
Sincerely,
Magal Team.

Oceniono na 5 z 5

2-time customer and will purchase again

This is the second time I've purchased from Magal. I love how quick they are with shipping but also how well they communicate shipping updates. The first product I purchased was a bracelet (half gold, half string with a diamond) bought over a year ago - I have never taken it off (not for showers, the pool, workouts, sleeping) and it still looks brand new! LOVE these products!

10 marca 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered February 23rd

Ordered February 23rd. Received an email the 27th saying it was ready to ship. Tracking number was created February 28th and I still haven't received it. It hasn't shipped at all and it's March 17th. I've sent several emails and I get the same "logistics" response. I even screenshot the tracking info from their website and USPS website showing its still in Fairfield NJ as a pre-shipment, meaning they created the label but USPS never received it. So at this moment nearly a month later Im out $168. The number listed on trustpilot is to a psychic place FYI.

23 lutego 2025
Opinia niezależna
Logo Magaljewelry

Odpowiedź od Magaljewelry

Dear Brittany, We’re deeply sorry to hear that you haven’t yet received your order! Magal always endeavors to fulfill each order within our time frame. It’s impossible that we might have skipped or not shipped out your order. We’re curious to know your order details, so we can look at this case closely. Could you please share your order details with us at info@magaljewelry.com so we can proactively help you with the latest updates?
Sincerely,
Magal Team

Oceniono na 1 z 5

I purchased a necklace that was to be…

I purchased a necklace that was to be delivered to my home in MN; however, per their customer service representative, and a screenshot provided by them, the item was delivered to CA.
They will not refund my money, stating because I did not purchase the extra fee to be sure I receive the item; therefore they will do nothing. So I am out $213.

A representative replied stating the necklace was delivered to the correct address, however; they will not confirm what address they think is the correct.
According to their customer service representative they are still sending me a delivery receipt from California. Again, I live in Minnesota.
What they are posting on this platform is very different than what the are confirming in an email. They had no problem taking my money, but will not help locate the item, they are claiming they sent to my house.
Sounds pretty fishy to me.

7 marca 2025
Opinia niezależna
Logo Magaljewelry

Odpowiedź od Magaljewelry

Dear DJ,
We appreciate your feedback and understand how important it is to receive your order as expected. Upon reviewing your case, the tracking number 9400140104250001524914 confirms that your package was delivered to the correct address provided at checkout. Please feel free to reach out to our support team again, and we’d be happy to help in any way we can.
Sincerely,
Magal Team

Oceniono na 5 z 5

Top tier craftsmanship

My fiancé absolutely loves her new Magal necklace I bought for her. We have a 3yr old son & are expecting a daughter in May. She got the boy & girl charm in 18k gold vermeil. She absolutely loves it. Perfect details in the charm & it was quick shipping too !! Great company. Will definitely buy from them soon again !

26 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

My bracelets are beautiful

My bracelets are beautiful! I had one birthstone bar and one chain of love made for myself and one birthstone bar made as a gift for my sister and they all turned out perfect!

23 lutego 2025
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

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