Macbrook Gas LTD Recenzje 

254
Wynik TrustScore: 4.5 na 5

4,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Macbrook Gas LTD arranged for us to have Solar Panels and Batteries funded by a grant. From the initial survey through to receiving the handover pack, everything went smoothly. Prior to install... Zobacz więcej

Oceniono na 5 z 5

I am writing this review at 21:05 on a Monday night. The engineer has just left the house, he could have called it a day three hours ago but I asked him to be extra careful when drilling for electrica... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I enquired 2 weeks ago after seeing a facebook advert for a Free Air Source Heat Pump, which I though in all honesty was not going to be free. Sat here today with Michael finishing install about 3 hou... Zobacz więcej

Reakcja na opinię

Oceniono na 1 z 5

Installers get five stars . Office staff zero .15/solar panels installed September 2025..Office noted wrong address.Mi electricity supplier helped me correct this.Said Ineeded g98 but. did not sent i... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Inżynier gazownictwa
  2. Dostawca bojlerów
  3. Usługi ciepłownicze
  4. Wykonawca izolacji
  5. Hydraulik
  6. Energia słoneczna

Napisane przez firmę

Macbrook Gas Ltd is a UK-based heating and insulation contractor, delivering domestic energy-efficiency improvements across both traditional and low-carbon technologies. We work on private and funded projects, supporting homeowners to improve comfort, safety, and overall energy performance. All applicable insulation and retrofit works are delivered in line with PAS 2035, with appropriate assessment, design, and quality assurance processes in place. Our heating and gas works are carried out by Gas Safe registered engineers, and where renewable heating systems such as air source heat pumps & Solar PV are installed, these are completed and commissioned in accordance with MCS standards. Our engineers and technical teams are trained to diagnose and resolve issues efficiently, whether through site attendance or remote support where systems allow. While not all matters require a return visit, every concern is assessed and responded to appropriately. Customer feedback is actively monitored by management and plays a key role in driving continuous improvement across our business. We use reviews to identify lessons learned, refine our processes, and raise service standards. Macbrook Gas Ltd remains committed to delivering safe, compliant heating and insulation installations and to continually improving the service we provide to our customers.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

254 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

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Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(254)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 80

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Cameron and his team have just…

Cameron Wilkes and his team have just installed air source at my property. Extremely friendly, clearly competent and very good at what they do. Cannot fault, would definitely recommend them. Thank you.

28 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Excellent help at a crucial time.

I was very sceptical initially that I was eligible for energy upgrades to my house effectively at no charge to myself but I did some research and it looked legitimate so I went ahead with the install.

I am very grateful as the upgraded insulation was installed promptly by the MacBrook installers and I am already seeing the benefits. The house is already warmer and more comfortable and I'm using less energy at a time when the bills were becoming a worry.

I'm really gateful to the MacBrook Gas team who very great to deal with throughout the process.

26 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Very professional throughout

Great company to deal with from the initial survey to finished installation couldn’t have been easier. Great customer service with the office staff keeping me updated throughout the process. Would definitely recommend.

1 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Reliable and stress free.

The engineer arrived promptly and quickly diagnosed the issue with my central heating system.
He carried out the work and explained what had gone wrong. He then refilled the system, checked that all radiators were working efficiently, advised on best temperature to set the boiler.
Everything was left spick and span. Overall a stress free
experience.

16 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

I’m very happy with the work that we…

I’m very happy with the work that we have had done last week, I had some old horrible looking storage heaters in my house which have now been replaced with air source heat pump , nice modern radiators, hot water tank and solar panels . I was a bit concerned at the start to what I was getting myself into but now all the work has been done, working well and saving money . To top this off it’s not cost my nothing ! The workers were very efficient , different trades in and out - work was all complete within a week brilliant ! I would highly recommend This company to anyone , but don’t leave the biscuits out when the plumbers are there because u won’t have any left !

18 marca 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

thank you for taking the time to leave a review much appreciated

Oceniono na 5 z 5

Great company

James and matt installed our air source unit. They were both extremely respectful and the job was completed to an outstanding level. The pipe work was exceptional, and during the install rather than leaving us with no heating they went and collected electric heaters and brought them back so we would not be left without heating any evening throughout the install. in my eyes, this is going above and beyond for the customer and we couldn’t be happier with the level of professionalism carried out from the whole company.

16 stycznia 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

thank you for taking the time to leave a review much appreciated

Oceniono na 5 z 5

Excellent customer service

Excellent customer service.
We had a gas central heating system installed and the service provide was amazing. Brian and Adam were very well mannered and got the job done to an amazing standard within the time frame given. We had a few technical difficulties with the set up once the system was installed however after my phone call with Caroline in the office I had an engineer with me within the hour and the technical difficulty was corrected and have had no problems since.
Fantastic efficiency and brilliant customer service all round.
Thank you again to the team at Macbrook gas.

4 marca 2024
Opinia niezależna
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Odpowiedź od Macbrook Gas LTD

thank you for taking the time to leave a review much appreciated

Oceniono na 5 z 5

Excellent teams, clean install

Recently had a new heating system installed and the team at Macbrook were excellent! The process from start to finish was great and the team really helped to inform me about the new system as I had not heard much about heat pumps previously. The install was completed as planned and the lads were tidy and were really helpful in explaining how to use the system and set up all the timings for me. Couldn’t recommend them enough!

4 marca 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

thank you for taking the time to leave a review much appreciated

Oceniono na 5 z 5

Had Macbrook in to fit our heat pump…

Had Macbrook in to fit our heat pump and solar along with internal wall insulation All I can say is wow job was completed quickly , and to a high standard .Workers were very polite and cleaned up after them . I would recommend them.

22 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Highly recommend

Very trustworthy company and we’re excellent from start to finish. Simon the surveyor explained everything thoroughly and put our minds at ease. The installation teams for the air source heat pump and the solar team were super friendly and did a superb job. Couldn’t be happier with a very professional company. Highly recommend

22 lutego 2024
Opinia niezależna
Oceniono na 5 z 5

Cameron and team have been fitting our…

Cameron and team have been fitting our heating system this week and I can not thank them enough! The team work together like a well oiled machine each knowing what the other is doing and in what order. Our home being made from chalk and flint is not the easiest property to work in as I know from previous projects, yet nothing was to much for these guys. Cameron himself walked me around the property to explain where everything would be going making sure we were happy and again after making sure I understood everything and was happy. Went into great detail about the system itself and exactly how to work it to its best potential making sure we get the most out of it. Extremely impressed with Cameron and the teams work!

6 marca 2024
Opinia niezależna
Oceniono na 5 z 5

Simply Awesome

We have recently had a heat pump fitted by Chris and the team, Danny, Richard and others (sorry, can't remember everyone's names) but they were all fantastic. Polite, professional and extremely hard working. The install took 4 days, it wasn't straight forward owing to our property but the quality of work was outstanding. At the end of every day they ensured their work area was spotless. Upon completion I was shown the system, how it worked and how to operate the necessary controls. I can't praise the team enough. Thank you all.

15 lutego 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

thank you for taking the time to write this review ill be sure to pass this on to the team!

Oceniono na 5 z 5

I had a replacement boiler installed to…

I had a replacement boiler installed to an Ideal Logic C30. It’s only been 2 weeks since it was fitted but my home feels a lot warmer than previously.
It was installed within one day and very happy with the service.

30 stycznia 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

thank you for taking the time to write this review ill be sure to pass this on to the team!

Oceniono na 5 z 5

About 3 months ago we had the heat…

About 3 months ago we had the heat source pump installed, we were on oil, when asked how we have got on I must say, we are very pleased with this company from the fitting which the crew were very good clearing up after them selves, to servicing. It’s not as hot as oil but after you get used to it it is very good takes a little longer to get up to temperature we are both over 78 so use the temperature up to 21/22 off at night, yesterday it cost £5 21p for all our needs, ie heating, cooking, water heating, and that’s February looking fawards to June, just give them a ring and get the facts, there’s money to save? And you’re all green, that’s a green tick to them.

5 grudnia 2023
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

Good Afternoon,
thank you very much for leaving such a detailed and positive review.
from Everyone at MBG!

Oceniono na 5 z 5

Air Source Heat Pump Installation

I would like to say how pleased I am with Sam, Cameron and Ben who finished installing my new air source heat pump, today. They are all very knowledgeable, efficient, polite and clean up after themselves. Once the job was complete, Sam went through my new heating system with me, answering any questions I had. I have no hesitation in recommending Sam, Cameron or Ben.

9 lutego 2024
Opinia niezależna
Logo Macbrook Gas LTD

Odpowiedź od Macbrook Gas LTD

good Afternoon
thank you very much for taking the time to write the above review it is very much appreciated

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