LoveittsEstateAgent Recenzje 

452
Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Initial advice was professional and clear and from the moment we said “Yes, go ahead” that is exactly what the team did. Our sale was smooth and a drama-free zone. Many thanks.

Oceniono na 5 z 5

Thank you to the team at Loveitts, in particular Sara and Rich. We had very little knowledge of the auction process and Sara was incredibly helpful, patient, and professional from start to finis... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

Thank you to all the team at Loveitts they go above & beyond to do their job & do it with such professionalism, care & compassion. They all realise how difficult & stressful it is to go through t... Zobacz więcej

Reakcja na opinię

Oceniono na 3 z 5

Lack of communication sometimes, slow updating the portal set up so had no idea how things were going, felt i did most of the chasing. Had no Idea when i agreed to sell with loveitts i would have to p... Zobacz więcej

Reakcja na opinię

Informacje dotyczące firmy

  1. Pośrednik w obrocie nieruchomościami
  2. Dom aukcyjny
  3. Firma zarządzająca nieruchomościami

Napisane przez firmę

Since 1843 Loveitts has been a trusted estate agent and property services provider to home seekers and businesses throughout Coventry, Warwickshire and beyond. We are proud of our rich heritage but always look to the future and strive for innovation so we can continue to provide the best service possible.


Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

452 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 100% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,7

Wszystkie recenzje

(452)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 39

Napisz recenzję
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Oceniono na 1 z 5

Dubious and Misleading!

Despite giving a leaving notice of 3 month period, still haunt you for rent.
Disappointing service, disgraceful behaviour.

Did I have to climb mount Everest to take my name off the tenancy??
Why couldn't you tell me when I handed over 3 month notice that I need to burn some midnight oil for getting off the tenancy?
Why were you not transparent about it then? This is the trickery and dubious behaviour that you guys exhibit.
If I tell you that I am leaving, I am not concerned about the other person. You should have entered into a new contract with the other person and NOT kept me in the contract.
And you should've told me what else I should do do to get my name off the contract, which you haven't even donenow!!

1 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Hello Varun
Thank you for your feedback. We take all reviews seriously and appreciate the opportunity to clarify the situation.
As per your joint tenancy agreement, all tenants are jointly and severally liable for the rent. This means that even if one tenant leaves, the remaining tenants and the departing tenant are responsible for ensuring that the rent is paid in full until the tenancy ends or is officially transferred.
We understand that you provided a three-month notice. However, as your name remained on the tenancy agreement, you were still legally obligated to contribute to the rent during this period. Our actions aligned with the lease terms, and we aim to ensure that all parties involved reasonably met the contractual obligations.
We apologise if this caused any frustration or misunderstanding. We strive to provide clear communication and a fair service to all our tenants.
If you have any further questions or concerns, please do not hesitate to contact us directly.

Oceniono na 2 z 5

Do not trust Loveitts

We recently went to market to sell our home. We chose the agent selling the house we wanted to buy, which was outlined from the beginning by us, along with budget, expectations, and that we wanted a transparent and trusting relationship from the start.

We put in an offer which we were told was liked by the vendor and that we’d have a week whilst they were on holiday to present our property in readiness. We were of the understanding that we were the primary contestant for the property but this was not the case, we were actually insurance in case the purchaser they had already acted on pulled out.

We were not told of this purchaser, meaning we never stood a chance of buying this property. We went through allowing viewing of our own property unaware we did not have a chance of the house we were on the market to buy had already sold, and when we were informed, it was on the back of a discussion regarding our own property viewing.

We are now of the impression that Loveitts, recently bought by another company, operate for their own purposes. They are opaque. Untrustworthy and we hope we never have to deal with this company again as we know that we could not trust anything they said.

They will do anything for their commission, using your hard earned property. You are nothing but their cash vehicle. Disgusting.

19 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Thank-you for your feedback, we are a long standing independent firm of estate agents , serving the people of Coventry for over 180 years, with a strong work ethic & high service standards, we value & appreciate all constructive feedback in order to continue our excellent standards of customer service. We have taken on board your comments and will address internally to ensure our staff are continually trained in any event.

Oceniono na 5 z 5

Selling the easy way

Loveitts were professional all the way along the sale of property and worked well as a team and the whole experience was a "joie de vie"

13 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Thank you for the 5 star review!!

Oceniono na 5 z 5

Fantastic team

Had the unfortunate experience of having to sell my sister's property, after her untimely death.
Loveitts in Coventry were fantastic to deal with. They were clear with everything around the sale, were helpful with advise and suggestions, and ultimately were highly successful with the sale and now completion. If you are looking for a professional, compassionate, dedicated, and friendly team to sell a property I CANNOT think of a better team.
Much appreciated guys, from myself and my brother.

13 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

This review posted for our sales team in Coventry is excellent and we thank you for this.

Oceniono na 5 z 5

All the people who I dealt with in the…

All the people who I dealt with in the company were all excellent and conducted the sale of my property in an professional manner.

12 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

We appreciate the time you have taken to review our service levels

Oceniono na 5 z 5

Auction success

I recently sold a garage at a Loveitts auction, and achieved a very satisfactory price. Sara was extremely helpful and efficient in all our dealings.

6 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Really pleased that we were able to get you the result you needed. Thank you for your kind words.

Oceniono na 5 z 5

Excellent service - Online auction

I purchased a property through Loveitts online auction. I can't fault the service. Sara in particular was very professional in the way she dealt with matters arising during the transaction. She was always very helpful and prompt in her responses. Thank you for making it a pleasurable and painless experience.

5 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

We aim to give the best service, so your words are very much appreciated.

Oceniono na 5 z 5

Above and beyond :)

Got awesome guidance from Becky when booking a last minute viewing.

She's looked after us, as we were travelling from London to Coventry and managed to squeeze us in for an early viewing, although spaces were tight.

She's also gone above and beyond in making sure we get to the house safe and sound, and on time. She's given us an idea on how quickly taxis will come, how far is our next viewing, etc.

Honestly, couldn't have wished for a better agent to chat to. Much appreciated Becky.

Justas

3 czerwca 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Our lettings team in Coventry always looks to go above and beyond so thank you for this review!

Oceniono na 5 z 5

Outstanding service

Outstanding service from start to finish. Everybody I dealt with was very knowledgable, efficient, friendly and responsive. After several failed sales on the open market, they helped me to sell my property at auction and explained the process very clearly to me, ensuring that they took the time to answer all of my numerous questions. They kept me informed throughout the entire process and helped to achieve a good result. I would have no hesitation in recommending them and would definitely use them again. Thank you Sally, Sara and Chloe!

21 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

A great demonstration of where Auction is an excellent alternative to the open market... glad we could be of assistance!

Oceniono na 5 z 5

Heartfelt thanks

Thank you to Sara and Chloe for their help and support. We were guided through the auction process with great professionalism, compassion and warmth, despite my many questions and calls! As it happened, we didn’t get to auction as we accepted a pre auction offer, with Sara’s help and the sale completed in 12 days.
I wholeheartedly recommend Loveitts.

21 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Always a pleasure! Thank you for your kind comments.

Oceniono na 5 z 5

If we could give more stars we would

If we could give more stars we would. Avril and Katie went above and beyond to help us secure our rental property. We would recommend Loveitts to anyone looking to rent. Thank you to you both.

10 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

A five star review is always great to receive and shows we are top of the charts! Thank you!

Oceniono na 5 z 5

Excellent customer service. …

Fay Braithwaite went above and beyond to help us choose the best property. She was approachable, patient, kind and helpful.

13 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Fay is overjoyed at receiving a review such as this - thank you

Oceniono na 5 z 5

Absolutely amazing team at Loveitts

Absolutely amazing team at Loveitts! I can't thank you enough for making what is supposed to be the most stressful times in life seem like a breeze. From meeting the lovely Chelsey at the start of my selling journey and constant support throughout from Jamie and the team. Meeting the lovely staff who would come and do the viewings and then finally having the lovely Michelle to support me through the final stages of the sale... You've all been fabulous! I have nothing bad to say about anything. Thank you all so much!
Lisa T

10 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Thank you for this superb review

Oceniono na 1 z 5

Not professional

Not professional. As we had a sale agreed, they ask for a lot of documentations which I provided them. But they haven’t told me that it is in chain. When they told me, at that time, He said the vendor is happy to break the chain, then another person enters who was in charge of the case and said she is not going to break the chain. I even have the valuation done. Loss a lot of money and time. They don’t have serious sellers.

1 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Hello, Hamza
Thank you for your feedback and concerns regarding handling the sale of the property you were interested in. I understand your frustration and want to address the points you've raised.

Firstly, we apologise if there was any confusion regarding the chain involved in the property sale process. When we discussed the possibility of breaking the chain, it was merely presented as one of the potential outcomes, not a definite course of action. I aimed to clarify this matter with you on several occasions.
Throughout our interactions, I made efforts to ensure that you were informed about the implications of the chain and its potential impact on your purchase. I did not guarantee that the chain would be broken, and I reiterated this point during our recent discussions.

I understand that this situation has caused you inconvenience and financial loss, and we sincerely apologise. It was never our intention to mislead or provide false expectations. Moving forward, we are committed to addressing any concerns and assisting you in navigating the property market to find a suitable alternative.
Please feel free to contact us directly if you want to discuss this matter further or if there's anything else I can assist you with.

Oceniono na 5 z 5

Auction

I dealt with Sara, she was very helpful and kept me updated with the progress on selling the house. I would use Loveitts again if i was going sell a property through auction.

4 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

That's great news! Thank you.

Oceniono na 5 z 5

Jade was super helpful and friendly

Jade was super helpful and friendly. Completed our application and we moved in 4 working days after the viewing. It’s so nice to see some genuine good customer service, having previously been with Connells (who were useless btw!) it’s nice to see Loveitts are completely different thanks to people like Jade.

2 maja 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

A fantastic review and great to hear we are superior in service levels compared to other agents locally!

Oceniono na 5 z 5

Seemless

Straightforward, honest and speedy process. Many thanks to everyone from Loveitts (Notably Michelle, Connor, Jamie, Chelsey and Paul) for supporting me on my purchase, going out of your way to meet my many enquiries and needs!

19 kwietnia 2024
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

You are very welcome. Its so lovely to hear that you were happy with our service.

Oceniono na 5 z 5

Excellent customer service with a smile

I would first like to say what a fantastic people’s person Chloe is,
Chloe is always give a 5 star customer service and she is always willing to go the extra mile for the customers.

Without Chloe help and guidance I would have never been able to buyer my first property from auction, she guided me every single step and made it as easy as possible. I would like to thank Chloe for everything she has done for me on this fantastic journey.

I would 💯 Recommend family and friends and I will also be using them again
Thank you Chloe

24 listopada 2023
Opinia niezależna
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Odpowiedź od LoveittsEstateAgent

Chloe is an integral part of the auction team and we thank you for the glowing review received.

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