LoneStar Tracking Recenzje 

Got my truck stolen and was able to find it very fast and easy recovery. Christine was helpful in getting my truck to me. Thank you very much Lonestar

Very poor quality devices. I had to replace the device twice, and both units failed to report properly, sometimes stopping location updates for several days. Initially, I was told that I had purchased the US version instead of the Global version, even though the website does not clearly mention a Global version or provide such an option. Instead of replacing the device, I had to purchase a new one, and the first device ended up in the bin at my own cost.

The second device also arrived with reporting issues, and the batteries were already at 80% on arrival — which is quite disappointing. It again had problems reporting. I replaced the batteries, got them to 99%, and even waited two minutes under a clear sky before installing them, as advised. However, the same problem remained: the device would not report its location, even after driving for more than an hour, and it kept showing my old location.

Additionally, whenever you need to update the device’s reporting interval, you have to contact customer service each time. This is very inconvenient. Other trackers, such as Tracki, allow you to change reporting intervals directly from the mobile app whenever you want.

Customer service is also disappointing. The easiest response they offer is “send the device back and we will send a replacement”, without considering the shipping costs the customer has to bear.

I would not recommend buying this device, especially if you are located outside the USA.

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This part is an update to reply on Lonestar’s reply to my review, as there are several misleading information:

1. The GPS signals conditions and windows tenting etc., and all reasons only applicable to your poor devices. As I have now three other different brands and they are all working perfectly while placed in the same exact car and same exact spots as I have placed your device and had issues with it; hence, sorry but your explanation and the reasons given is firing back at the quality of your devices.

2. I have an email from your support team stating that changing intervals can only be done by the support team and I even expressed my disappointment and they said sorry but this is the only way. I have also looked at your mobile app, section by section (which does not have many), and it did not have this option at that time. If you later on updated your app, this is a different story.

3. How about the battery life?? Your device sucks batteries like I have never seen in my life. I have been using GPS tracking devices for my work for years and sorry to say but this is not only the poorest device I have faced, but also the most useless mobile app that comes with it.

4. Why would the customers have to pay a replacement international device when your website had no clear indication of a Global version vs. not Global version device?? Your company only fixed this a week after I complained.

I like there tracking cuz when I go out and ride snowmobile the wife can keep track of me for safety and if anything happens she can go on app and report it
And if it gets stolen I can find it

Very accurate. I can always see where my property is with LoneStar

Lonestar tracking is great and especially Zach. I ordered a fourth tracker and he set it up with my special specifications. Including geofence with alerts when cows leave boundaries, when cows are not moving, temperature, and battery alerts. I could not run cattle on my 240 acre not great fence ranch without Lonestar tracking.

Sincerely,
Bar JP Ranch
Mokelumne Hill, CA

I am satisfied with this provider

Affordable trackers, great GPS tracking. Everything works great so far and I have had zero issues. Would definitely recommend these trackers for anyone's fleet of trailers or equipment rentals!

The product works as intended and gives immediate updates and notification when protected asset is on the move. Simple product strong protection

This new version you sent when previous version died me does not show me the current fuel level.

The online chat is easy to use and the tech, Christie, is knowledgeable and personable. If she couldn't answer the specific question, she brought someone into the chat that could. I'll feel comfortable using this service again if I have more questions.

Christie Kyle is a rockstar for LoneStar Tracking. Her customer service is what you want to be the face of your company. Every question I had she was quick to answer. She didn't have to reach out to anyone else she was able to handle my problem without problem and seemed happy to do it. 5-stars!

Charles from Lone Star Tracking did a wonderful job helping me set up my device and operate the website and app. He helped me set up geo fences and described a majority of the features of the system. I am really happy I have chosen Lone Star Tracking for my asset protection! Thanks!!!

Ryan was patient, listened and responded perfectly and taught me valuable and helpful information for the Admin. of Lonestar GPS for our company. Great job!

This is the best company in terms of customer service with whom I have ever worked. They respond quickly, and get the job done. I have used them for years, and I could not recommend them more highly. In an age where half the time you can't find a number to call or get a person to talk to, they are a gem. If you need to track something, these are your guys.

Awesome trackers and really great customer service. I have multiple trackers and have been very pleased.

Lonestar tracking device surprised me with how well their device works and it's accuracy to spot my property with their online tracker that tracks my taxi and it shows its latest location while moving every 5 minutes with pin point accuracy and customer service was polite throughout the quick process. I originally bought the Oyster device and I also bought the Barra device. I have property in multiple states and Lonestar has me winning and I don't worry anymore because i can pull up the tracker and see that my property is where i left it. Easy install and it comes with batteries, so I will be a paid customer for the life of my businesses. Job well done Lonestar.

We bought and subscribed 20 of your basic tracking systems for our fleet of pontoons in Munising Michigan. The service along the Pictured Rocks Shoreline is iffy at best, but these units have blown our minds! They do so much more than our previous, more expensive units we previously had! We LOVE them! 5* rating from Seaberg Pontoons!