The service that the London Guitar Studio provides is excellent. Fast delivery, good prices and top of the range products. Being a Guitar specialist, you are sure to get high quality in whatever you c... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Many thanks for your quick delivery.also,very pleased with the Alhambra which I purchased from you last November.Having mobility problems I ordered this from you by phone and received it within two... Zobacz więcej
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Today I bought my first guitar from the shop in Bond Street and I’m 100% certain that I received the most helpful, genuine and friendly service ever from your employee Oliver ! I am so thankful for th... Zobacz więcej
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This is my 3rd time purchase. I bought a classical guitar reference book and some extra nylon strings. Delivery was fast as usual. I am happy that the book is spiral bound, so music sheet can be separ... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z gitarami
- Sklep z akcesoriami do flamenco
- Sklep z instrumentami muzycznymi
- Sklep z używanymi instrumentami muzycznymi
Napisane przez firmę
London Guitar Studio - Central London. World renowned specialists in Classical and Flamenco guitars and accessories. Alhambra, Burguet, Camps and more.
Dane kontaktowe
62 Duke Street, W1K 6JT, London, Zjednoczone Królestwo
- 02074931157
- info@londonguitarstudio.com
- www.londonguitarstudio.com
4,9
Doskonała
2 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 83% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od London Guitar Studio
That's brilliant, many thanks, LGS.
Delivery
Ithinkthetrackingsystemdid,ntworkandalsoitwouldhavebeennicetosendmeatextmessagetomefromthecouriersayinghewasonhisway,ratherthanjustturninguponthedoorstep!!luckilyiwasin,ithinkyoucanimproveonyourdeliveryservice,apartfromthateverythingelsewasfine....jackHill..bye
.
10 kwietnia 2026
Odpowiedź od London Guitar Studio
We are sorry that the tracking didn't work - we have an option on our website to do a tracked 48 hour delivery for £4.95 and so we apologise if that didn't come through. Thank you for notifying us, we appreciate the feedback and we will look into it, LGS.
Easy and professional transaction
Easy to order and pay for.Goods met all expectations and delivered promptly.
8 kwietnia 2026
Odpowiedź od London Guitar Studio
We're so glad that it was easy to find and order what you wanted, many thanks for the kind review, LGS.
Odpowiedź od London Guitar Studio
That's great to hear, many thanks, LGS.
Superb quality goods and very efficient…
Superb quality goods and very efficient delivery.
As a classical guitarist, I will always use and recommend the London Guitar Studio.
6 kwietnia 2026
Odpowiedź od London Guitar Studio
That is brilliant to hear, many thanks for the feedback, we appreciate it, LGS.
fast reliable service.
8 kwietnia 2026
Odpowiedź od London Guitar Studio
Excellent, thanks for the feedback, LGS.
Service over and beyond the call of…
Service over and beyond the call of duty here and all done with a real 'e-smile'.
Many thanks indeed ! 😊
8 kwietnia 2026
Odpowiedź od London Guitar Studio
That's brilliant to hear! We do try and help out as much as we can and are always happy to speak over the phone or by email, whichever is preferred. Many thanks again, LGS.
Odpowiedź od London Guitar Studio
That's excellent to hear, many thanks, LGS.
The service was good but I particularly…
The service was good but I particularly wanted the Eschig edition
6 kwietnia 2026
Odpowiedź od London Guitar Studio
Thanks for the review, we appreciate the feedback, we have been in contact about which edition was sent out and hopefully we can rectify any issues. Thanks again, LGS.
Excellent Service
Easy to use website. Quick service parcel well wrapped, goods arrive in one piece on time and as per description.
Would I use again, you bet, would I visit the store for certain when next in London.
Tks
4 kwietnia 2026
Odpowiedź od London Guitar Studio
That's great to hear, thanks for the lovely review and we're glad everything arrived promptly and safely, hopefully see you at some point, LGS.
The quick and efficent service
2 kwietnia 2026
Odpowiedź od London Guitar Studio
That's great to hear, thanks for the kind review, LGS.
Look good have yet to try
1 kwietnia 2026
Odpowiedź od London Guitar Studio
Thanks for the review so far, hope it is all good when you try it out, LGS.
Serious Quality and Refund Issues with Camps Primera Negra A Guitar
I recently purchased a Camps Primera Negra A guitar (Serial No: 25198) from Stefi at LGS.
Unfortunately, the instrument arrived with multiple serious quality control issues and should never have been shipped in that condition. I returned the guitar on 30 March 2026, and it was signed for by Stefi. Obtaining a refund proved extremely difficult, and I ultimately had to escalate the matter by opening a PayPal dispute to resolve it. Throughout the process, Stefi was consistently obstructive and unhelpful.
I would strongly advise anyone considering a high-value purchase from LGS to exercise extreme caution, or to consider purchasing from alternative sellers.
15 marca 2026
Odpowiedź od London Guitar Studio
We are sorry that you had this experience when purchasing your new guitar. We do check guitars before they are sent out and we were not aware that this particular instrument had multiple serious quality control issues. We did, however, agree to refund you once the guitar was back in the shop, this is what we do with all our returns especially when the customer raises serious quality control issues as we then relay this to the manufacturer.
We have an extremely high number of customers who have purchased guitars and have been thoroughly satisfied with their guitars and the customer service as provided by Stefi. Obtaining the refund was never in question, we just needed the guitar to be on its way back to us for obvious reasons. Getting refunded once the goods have been returned is standard practice in retail.
We apologise if you found us obstructive, we are sorry for the upset it caused and hope that you will consider us again in future, LGS.
Neck dots!...
Good service and great guitar neck dots! But they took quite a while to arrive by 2nd class post.
11 lutego 2026
Odpowiedź od London Guitar Studio
We're sorry the post is so rubbish at the moment, usually its quite good! Thanks for the kind review anyway, LGS.
Great help in the shop and great…
Great help in the shop and great service getting the guitar delivered
17 marca 2026
Odpowiedź od London Guitar Studio
That's brilliant to hear and great that the guitar was delivered safely and promptly, many thanks, LGS.
Lovely people Working there
Lovely people Working there, they have great instruments and realistic prices for them too.
(edit was to change 'woking' to 'working' :-D )
25 marca 2026
Opinia niezależna
Odpowiedź od London Guitar Studio
Thank you so much, this means a lot to us as we do have very experienced and caring staff at the Studio, thanks again, LGS.
Odpowiedź od London Guitar Studio
That's great to hear, many thanks, LGS.
Easy to order just what I needed - and delivered promptly!
The product I wanted (which was a bit obscure - classical contrabass strings) was easy to find. My order arrived promptly and as described. Excellent service.
20 marca 2026
Odpowiedź od London Guitar Studio
Thank you for the kind review, we sell lots of different types of strings and if you can't find what you are looking for next time then please get in touch to see if we can help/source them. Thanks again, LGS.
Superb service
Superb service. Patient, genuine advice, not driven by trying to a particular guitar that suited them. Guitar shops are often intimidating, and this is a serious shop so the stakes were high, but it was very relaxed and low key. Pricing highly competitive too - no need to haggle, which is another off putting feature of many guitar shops.
25 marca 2026
Opinia niezależna
Odpowiedź od London Guitar Studio
This is great to hear, obviously buying a guitar is a big decision so for some people they know straightaway and for others they like to play and have a think about it after. Whatever suits you. As we are a bricks and mortar shop we also try to price match where we can but hope that the experience and knowledge we offer can help you in your ultimate decision. Never hesitate to contact us with questions, we are happy to help, many thanks again, LGS.
Stefi gives excellent advice and is a…
Stefi gives excellent advice and is a pleasure to deal with. On this occasion her advice on the best guitar support was spot on. I also recently bought an expensive guitar she had particularly recommended for my needs and it is perfect for me. Thanks!
20 marca 2026
Odpowiedź od London Guitar Studio
Thank you fo the lovely review, Stefi is indeed very knowledgeable and has a knack for matching the player to the guitar. We are very happy that you are so happy with both purchases, thanks again, LGS.
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