Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want... Zobacz więcej
Reakcja na opinię
Great customer service! They kindly alerted to me that I had loyalty points running out and could be spent. Very fast delivery. Use DPD to deliver mine who are always reliable here. Good range of s... Zobacz więcej
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Hi very organised company who provide a prompt service after the order placed. High quality top soil and multi purpose compost. Would definitely order again.
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Great company, the prices are fair and the quality is good. A few of us ordered compost for our allotments and the driver was really helpful accessing the places where we needed the compost to be plac... Zobacz więcej
Reakcja na opinię
Napisane przez firmę
We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?
Addington Road, LA2 6PG, Lancaster, Zjednoczone Królestwo
Odpowiada na 93% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 tygodnia
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

Odpowiedź od Logs Direct
Logs delivered as promised. A lot of logs for £270! My log store full up with quality! Pleased as usual with Logs Direct.

Odpowiedź od Logs Direct
Great service, easy ordering process, good communication and fast delivery, highly recommend

Odpowiedź od Logs Direct
The logs and firelighters are good, the only issues were with the delivery company but that was resolved quikly when I contacted Logs Direct.

Odpowiedź od Logs Direct
Great company, the prices are fair and the quality is good. A few of us ordered compost for our allotments and the driver was really helpful accessing the places where we needed the compost to be placed.

Odpowiedź od Logs Direct
I had a missing item, that can happen but too much hassle and too many mails and calls to get that sorted (not yet sorted at the time of writing)
Friendly and helpful staff from Logs Direct t the pallet companies they use.

Odpowiedź od Logs Direct
Amazing service - hardwood chips ordered in the afternoon and delivered the next day! Highly recommend - great quality product as well

Odpowiedź od Logs Direct
I have now dealt with logs direct on several occasions since opening an account with them , their communication and customer service is excellent , I have to admit I have always tried to source my logs locally in Cornwall , but in these hard Financial Times I’m afraid I now have to look for value and deals , and logs direct are great at both of these , always have offers , incentives , and good value for money , so they are now my go to for all my logs , and I’ve even ordered garden soil and accessories from them too , their delivery times are very good aswell , so it’s all positive from me for logs direct !

Odpowiedź od Logs Direct
Quick service, excellent quality of wood.
I recommend the packs of “proper wood”.

Odpowiedź od Logs Direct
As a first time customer I was delighted with the product (mushroom compost) the competetive price and free delivery (delivery charges have been silly previously with other suppliers for bulk bags)
Communication from start to finish was excellent ,I will most certainly be using these again.

Odpowiedź od Logs Direct
Hi very organised company who provide a prompt service after the order placed. High quality top soil and multi purpose compost. Would definitely order again.

Odpowiedź od Logs Direct
Ordered some wood pellets and within a day I had a despatch email but this is where things begin to go wrong. The tracking did not move past 'we've got your parcel' on the tracking site; attempts to contact the courier resulted in no help and error messages so I emailed Logs Direct. A week later I have had no response to this email, not even to acknowledge receipt or that I subsequently called and spoke to someone.
I called up and spoke to someone on 8th April who quickly ascertained the courier had lost the parcel so I was offered a refund or replacement. I opted for the refund but have not yet received anything back to my account. If I have not heard anything by the end of the week I will be opening a dispute with PayPal.
Overall disappointed; I was signposted here by a company who were closing down that I have been a customer of for several years and can't help but feel a little let down.
Delivered promptly and as described and expected. Great price too.

Odpowiedź od Logs Direct
Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want it (within reason !) First time I've ordered a non-log product and it was so easy. The compost came in a dumpy bag as expected and looked excellent quality - worms included.

Odpowiedź od Logs Direct
Delivered on time by a courteous driver and the bag placed where we wanted it to be. The quality of the compost is excellent. We will order more at a later date. Thank you.

Odpowiedź od Logs Direct
Delivery was received within 48 hours of ordering which well and truly exceeded my expectations

Odpowiedź od Logs Direct
Excellent customer service from order through to delivery. Good quality topsoil and the quantity derived from the topsoil calculator on the website was perfect.

Odpowiedź od Logs Direct
Great customer service!
They kindly alerted to me that I had loyalty points running out and could be spent.
Very fast delivery. Use DPD to deliver mine who are always reliable here. Good range of stock for open fires, BBQs, wood burners etc at very good prices. Offer subscriptions as well.

Odpowiedź od Logs Direct
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