Logs Direct Recenzje 2334

Wynik TrustScore: 4.5 na 5

4,7

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want... Zobacz więcej

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Oceniono na 5 z 5

Great customer service! They kindly alerted to me that I had loyalty points running out and could be spent. Very fast delivery. Use DPD to deliver mine who are always reliable here. Good range of s... Zobacz więcej

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Oceniono na 5 z 5

Hi very organised company who provide a prompt service after the order placed. High quality top soil and multi purpose compost. Would definitely order again.

Reakcja na opinię

Oceniono na 5 z 5

Great company, the prices are fair and the quality is good. A few of us ordered compost for our allotments and the driver was really helpful accessing the places where we needed the compost to be plac... Zobacz więcej

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Informacje dotyczące firmy

  1. Drewno opałowe
  2. Dostawca paliw
  3. Sklep z grillami
  4. Sklep z drewnem
  5. Paliwa stałe
  6. Dostawca górnej warstwy gleby

Informacje o Logs Direct

Napisane przez firmę

We are a family run business, based in Halton Lancashire, and we've been selling fuels to homes and restaurants since 2004. Our specialised kiln dries our firewood onsite to under 20% moisture, making it perfect for long, hot burns and cleaner chimneys. It's also better for the environment as it produces less emissions. As FSC members, we are committed to keeping the business as Eco-friendly as possible, so the majority of our wood comes from Britain, though we do also support projects and businesses in Europe (and even South Africa!). You can find oak, ash, beech, birch, and alder being kiln dried on any given day up at the yard, so no matter your preference, we'll be able to help you. Our logs come in various sizes depending on your need, from 20kg carry-bags all the way up to 1.6 cubic meter bulk bags. We even sell the log stores to go with them, alongside a range of fireside accessories like baskets, coalhods, firefighters and kindling. Whether our customers want to cook pizza, heat their homes, fire their BBQs, or light their campfires, we've got something for everyone- even gardening products! Did you know we supply top quality topsoil, compost, and bark to gardens and farms across the country, free of delivery charge to most postcodes?

SHOP LOGS
SHOP TOP SOIL

Dane kontaktowe

4,7

Doskonała

Wynik TrustScore: 4.5 na 5

2 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Odpowiada na 93% z negatywnych recenzji

Zwykle odpowiada w ciągu 1 tygodnia

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Oceniono na 5 z 5

Logs delivered as promised

Logs delivered as promised. A lot of logs for £270! My log store full up with quality! Pleased as usual with Logs Direct.

9 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Thank you so much for a great review. We really appreciate your feedback.

Oceniono na 5 z 5

Great service

Great service, easy ordering process, good communication and fast delivery, highly recommend

10 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

GReat Review Thank you.

Oceniono na 5 z 5

Great company to deal with

Great company, the prices are fair and the quality is good. A few of us ordered compost for our allotments and the driver was really helpful accessing the places where we needed the compost to be placed.

10 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Great Review Thank you so much.

Oceniono na 1 z 5

I had a missing item

I had a missing item, that can happen but too much hassle and too many mails and calls to get that sorted (not yet sorted at the time of writing)

9 września 2025
Opinia niezależna
Oceniono na 5 z 5

Amazing service

Amazing service - hardwood chips ordered in the afternoon and delivered the next day! Highly recommend - great quality product as well

9 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Thank you for a great review.

Oceniono na 5 z 5

Great customer service and communication from logs direct , great value , great offers 👍

I have now dealt with logs direct on several occasions since opening an account with them , their communication and customer service is excellent , I have to admit I have always tried to source my logs locally in Cornwall , but in these hard Financial Times I’m afraid I now have to look for value and deals , and logs direct are great at both of these , always have offers , incentives , and good value for money , so they are now my go to for all my logs , and I’ve even ordered garden soil and accessories from them too , their delivery times are very good aswell , so it’s all positive from me for logs direct !

2 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Thank you so much for such an amazing review we really do appreciate your feedback.

Oceniono na 4 z 5

As a first time customer I was…


As a first time customer I was delighted with the product (mushroom compost) the competetive price and free delivery (delivery charges have been silly previously with other suppliers for bulk bags)
Communication from start to finish was excellent ,I will most certainly be using these again.

9 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Thank you for a great review.

Oceniono na 2 z 5

Disappointing and no refund as yet

Ordered some wood pellets and within a day I had a despatch email but this is where things begin to go wrong. The tracking did not move past 'we've got your parcel' on the tracking site; attempts to contact the courier resulted in no help and error messages so I emailed Logs Direct. A week later I have had no response to this email, not even to acknowledge receipt or that I subsequently called and spoke to someone.
I called up and spoke to someone on 8th April who quickly ascertained the courier had lost the parcel so I was offered a refund or replacement. I opted for the refund but have not yet received anything back to my account. If I have not heard anything by the end of the week I will be opening a dispute with PayPal.
Overall disappointed; I was signposted here by a company who were closing down that I have been a customer of for several years and can't help but feel a little let down.

2 kwietnia 2026
Oceniono na 5 z 5

Great compost

Plenty of advance notice of delivery though not much time allowed to change the date if inconvenient. Confirmation of delivery date but no more specific than am. Driver will place order where you want it (within reason !) First time I've ordered a non-log product and it was so easy. The compost came in a dumpy bag as expected and looked excellent quality - worms included.

9 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Great review Thank you.

Oceniono na 5 z 5

Good product

Delivered on time by a courteous driver and the bag placed where we wanted it to be. The quality of the compost is excellent. We will order more at a later date. Thank you.

8 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Thank you.

Oceniono na 5 z 5

Excellent customer service from order…

Excellent customer service from order through to delivery. Good quality topsoil and the quantity derived from the topsoil calculator on the website was perfect.

9 kwietnia 2026
Opinia niezależna
Logo Logs Direct

Odpowiedź od Logs Direct

Great Review Thank you.

Oceniono na 5 z 5

Great customer service!

Great customer service!
They kindly alerted to me that I had loyalty points running out and could be spent.
Very fast delivery. Use DPD to deliver mine who are always reliable here. Good range of stock for open fires, BBQs, wood burners etc at very good prices. Offer subscriptions as well.

8 kwietnia 2026
Logo Logs Direct

Odpowiedź od Logs Direct

Great review Thank you.

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