Great customer service. Date was friendly and attentive, and I already had a particular Yamaha model in mind. He took the time to explain the differences between that model and the other keyboards ava... Zobacz więcej
Reakcja na opinię
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Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
I did a click and collect transaction in the evening, was emailed to say it was ready for collection early the next day. I arrived, was greeted by two pleasant staff and I had my amp carried to my car... Zobacz więcej
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Purchased a Fender Strat and amp almost a year ago. The team was super helpful and and professional during the sale and the price was fantastic. Had an issue with the AMP almost a year later and again... Zobacz więcej
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As a local resident musician passing Logans on Burwood Road, I often think how lucky we are to have this family business here to serve us. Human courtesy at all times. Anxious to please in the genuin... Zobacz więcej
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Informacje dotyczące firmy
- Sklep z instrumentami muzycznymi
- Sklep z fortepianami
- Sklep z gitarami
- Sklep ze skrzypcami
- Wypożyczalnia instrumentów muzycznych
Napisane przez firmę
Authorised Yamaha Piano Sales and Service Centre Sydney. New Yamaha Pianos, Yamaha Digital Pianos, Yamaha Grand Pianos, Yamaha Upright Pianos, Guitars, Violins, Cello, Sheet Music
Dane kontaktowe
Burwood Road 250, 2134, Burwood, Australia
- (02) 9744 2400
- enquiries@loganspianos.com.au
- www.loganspianos.com.au
4,8
Doskonała
117 recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zwykle odpowiada w ciągu 1 miesiąca
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Odpowiedź od Logans Pianos
Thanks for your support Leah, I means a lot to us
Odpowiedź od Logans Pianos
Thanks so much Fiona. We look forward to seeing you again soon
Took too long
Called on 24/01 to ask how long if I pre-order an item. Sales rep said 1 week. Called back weekly and did not receive my pick up email until 16/02.
19 lutego 2026
Odpowiedź od Logans Pianos
Hi Stephanie, apologies about the delay in your delivery. We try to give the best ETAs we can , but sometimes get it wrong. Sorry. We hope to be able to help you again in the future
great customer service
great customer service. very easy to contact and very responsive.
23 lutego 2026
Odpowiedź od Logans Pianos
Thanks so much Judy. Really glad we could help
Odpowiedź od Logans Pianos
Hi BB! Thanks so much for your support, we really appreciate it
Delivery takes waaaaaaay too long
Delivery takes waaaaaaay too long.
Order from here if you’re not needing what you order in the next month or so.
18 lutego 2026
Odpowiedź od Logans Pianos
Hi Sue, really sorry to hear you weren’t happy with the delivery.
Sorry about the delay. We always try our hardest to get delivery’s to our customers in a timely manner, sorry and we hope that we get the chance to make it up to you next time.
Your sales man { Dantae } was very helpfull showing and explaining the diffrent guitars , just what a novise needed to know and on my follow up upgraded part of my initial items no problems.
Your sales man { Dantae } was very helpfull in showing the range of guitars to a novis.
16 lutego 2026
Odpowiedź od Logans Pianos
Hi Alex, thanks for your review and so glad Dante was able to help you find the right guitar. Look forward to seeing you again soon
The employees were super attentive and…
The employees were super attentive and spent significant time listening to my product specifications and actioning them.
13 lutego 2026
Odpowiedź od Logans Pianos
Hi Mark, thanks very much for your kind words, you support means a lot to us
No complications
No attitude
Listened to what we had to say
Good product knowledge
Great online deal for the product we were looking for.
11 lutego 2026
Odpowiedź od Logans Pianos
Hi Susan, thanks so much for you review! We are so glad we could help
staff were very friendly and helpful.
11 lutego 2026
Odpowiedź od Logans Pianos
Thanks very much for your 5 star review
Helped Fix a Problem I accidentally Created!
I purchased a guitar, the second from them, and due to reasons beyond my control and completely of no fault of Logans, I had to cancel the order, get it redirected back to them, and seek a refund. Clover was really helpful, didn't make me feel bad for messing them around and they were very reasonable with the shipping charges which I was completely fine with them charging as they were messed around for no sale at all. A really unfortunate experience for both of us but they helped make it not so bad and for that they should be applauded. Was refunded within hours of the guitar being returned to them. Can't complain considering it was not their fault. Will look to repay the favour some time and still love the Les Paul Standard I purchased from them a few years back.
25 sierpnia 2025
Opinia niezależna
Odpowiedź od Logans Pianos
Thanks so much Adam. Always happy to help
Disappointed
Purchase started well.
Good communication, matched competitive prices and also included a hard case.
I asked for setup before shipping.
When guitar arrived it was not setup and in terrible shape and no hard case.
Bridge pickup was faulty.
Shop refused to fix pickup or refund due to saying since I did a setup it avoids the warranty. All I did was tune guitar, cleaned the fret board and tighten nuts and bolts as they were all loose,l.
There page says a refund within 30 days if not satisfied though,
Then hung up on me after this.
I had to contact the manufacturer directly to fix problem and they have been fantastic and are fixing it plus a service and re string at no charge.
Learning curve is do your research before purchasing from a retailer.
4 października 2024
Opinia niezależna
Odpowiedź od Logans Pianos
HI Adam, We are sorry to hear that you had issues with your guitar. We are always here to help the best we can.
No after sales service
No after sales service, business wants to sell the product but in my instance failed to help me at all when a parcel was delayed by their delivery contractor TNT and I contacted Logan's twice for assistance and received none. Business does not end at the point of sale !
2 marca 2022
Opinia niezależna
Odpowiedź od Logans Pianos
Hi Paul, Sorry to hear there was a delay in your delivery. We will take your feedback onboard. I hope you are enjoying the Bass guitar
Excellent customer service
Excellent customer service, many a deal to be had here, personally extremely happy with the price I paid for my new guitar & they really looked after me... :-)
7 września 2021
Opinia niezależna
Odpowiedź od Logans Pianos
Thanks So much Andrew. We appreciate your review
Fantastic music store
Great music store with a range of pianos, guitars and strings. The staff are very helpful and friendly.
8 sierpnia 2021
Opinia niezależna
Odpowiedź od Logans Pianos
Thanks Melissa.
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