Il semble qu'ils interviennent chez ORANGE. Si c'est bien le cas..... Ben, sérieux cela dysfonctionne grave et régulièrement....Le client Orange, prié d'aller patauger chez Liveperson, cumule les pr... Zobacz więcej
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
There are better, less expensive options. Automatic reports would often break. They don't remind you when your account renews, sticking you with a full year of payments if you try to cancel.
Liveperson are fantastic at chasing invoices, and that's about it. Repeatedly have asked questions about our contract, with no response. Currently have been without a properly functioning syst... Zobacz więcej
Reakcja na opinię
I head up marketing for a large automotive retail group in Australia. After numerous attempts to contact LivePerson through their website for a demo on some of their conversational AI products, I have... Zobacz więcej
Informacje dotyczące firmy
- Producent oprogramowania
- również w kategorii:
- Automatyka
- Dostawca rozwiązań e-commerce
- Przetwarzanie chmurowe
Napisane przez firmę
LivePerson delivers AI-powered customer engagement solutions that enable your brand to have conversations with millions of consumers as personally as you would with a single consumer. With LivePerson, brands are reducing customer care costs and increasing annual sales. LivePerson unlocks these benefits because our modern approach to customer engagement runs on AI, but feels Curiously Human™. By partnering with LivePerson, you can: Gain real-time insight into 100% of conversations you have with consumers, across the IVR, live voice, and digital. Our Conversational Intelligence unlocks deep cost savings and conversion opportunities that inform consumer experience strategies and business processes across the enterprise. It takes more than click and survey data to improve customer engagement. It requires understanding the voice of the customer. Engage with consumers in and across the communication channels they already enjoy, from popular messaging and social apps to your brand’s app, web site, and voice. Convenience is king. Consumers prefer brands that give them choices when it comes to where and how they have a conversation. Automate conversations with Conversational AI built on the world’s largest data set of consumer conversations. Our pre-tuned NLU consistently outperforms other AI solutions with faster time to value and higher intent recognition. It’s the foundation of a complete toolset to build, run, and optimize Conversational AI for care and commerce. Empower agents with AI to supercharge cost savings and customer satisfaction. We use AI to prioritize agent queues, signal agents on the right moment to step into an automated conversation, and assist agents with the right content for each turn of the dialogue. Agents annotate automated recommendations, so the system continually improves them. Together, these capabilities can double agent productivity while reducing agent attrition. Connect our capabilities with your broader systems to bring their full power to your customers and agents. We work with your existing technologies to amplify the impact of those investments. We connect to popular CRMs, third-party NLUs, telephony systems, personalization engines, Medallia, Affiniti and other consumer experience tools. Brands can bring their own bots, voice experience, and agent workspace. Their developers can build on top of 100+ APIs and SDKs to configure the agent and consumer experience.
Dane kontaktowe
475 10th Ave, 10018, New York, Stany Zjednoczone
- connections-lp@liveperson.com
- www.liveperson.com
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Inni użytkownicy przeglądali również
Convenient and very helpful
I've found it excellent for discussing everyday problems that I'm not able to navigate thru myself.
Genuinely glad that this website was made
It provides people with counseling on numerous topics with the ability of being anonymous. You are able to speak freely.
I like Liveperson but do not care for the new interface of Kasamba
I have found a number of good experts on Liveperson but I am not interested in psychic readings. Therefore I am not all that interested in having to go to the landing page for Kasamba in order to get to my experts. This change is very distracting.
Overall Liveperson is interesting but I would like to see more experts that are not offering psychic readings.

Odpowiedź od LivePerson
It's like having a friend on the end of the phone any time day or night
Don't know what I'd do without it! It's changed me for the better. Great advice and information.
My therapist is my friend in need
The therapist I use has became like my mom but with more psychological education and less fear and guilt. She has pulled me gently and judgementally through a few really tough times. She has become my friend and I trust her. The Chat system works well for me because I sometimes get nervous talking so openly about such raw issues face to face. Its a perfect buffer for me. Thank yo lovely Carol.
Helping Others Help Themselves
I have been using LivePerson for about 2 years now, corresponding with one of their licensed clinical social workers and the service has helped me to make sense of a very difficult situation. I am infinitely better than I was when I found the service and the ease of having the professional assistance you need, right at your fingertips and from the comfort and privacy of your own home, makes for a wonderful experience.

Odpowiedź od LivePerson
It's good and helpful
I like the idea that you can get help whenever you want, I think it's kinda expensive
excellent
I am always able to find people to connect with in a meaningful way and makes things happen, to see my future or to clarify issues. And I always leave feeling refreshed and fulfilled, wanting to come back for more information. It is fun and exciting to engage on Liveperson. I would recommend this site to anyone who needs answers or clarification on any topic in general.
Liveperson is an expensive service that may serve your deepest needs
I am currently using Liveperson to help me with some of the issues I deal with on a day to day basis. It is very expensive - that is the hard part - because to receive proper therapy it takes many appointments. I have encountered several counselors who do seem to have their hearts and minds in the right place. There are some good listening ears on this site, and some well-educated individuals who can help a person quite a bit.
Liveperson is a great service!!
I love how helpful the "experts" can be. They are generally easy to talk too and patient.
Nice service
Just got out of a relationship and have been down in the dumps.
Instead of waiting another day to speak with a local counselor based on their schedule, I stumbled across livepersons advice site. Was really helpful and convenient to speak to someone online in real-time with live chat support. Person I spoke to was very personable and professional.
help with unanswered questions
I have used livepersons experts for a few years now. All questions that I've asked have been answered. I have used psychics, tutors and a financial advisor.
No complaints whatsoever.
I've also had great help from their customer support the few times I had questions regarding my account.
I really love using them and will continue to do so.
#1 Website For Expert Advice
I feel LivePerson is the #1 website available for getting/giving expert advice. It provides the discretion most people crave that shy away from face to face meetings. Definitely is something I recommend to everyone.
Great place for all of your needs.
Great place for all of your needs. Many experts in all different fields to answer any questions that you may have,
great advisor - try truth and light services
iv known him for almost 3 years and has helped me a lot in everything, vic is a very precise reader always cares and has guided me to the right directions when my mind is not in the right frame. try him.. you will not regret.
Best expert site on line today
I have been connected to Live person for 12 years . It is a wonderful site with a multitude of experts in all areas. If you have a questions and need answers Live person has people who are there to answer you with in seconds. from spirituality and psychics/ to English majors and vets. You can find answers to anything under the sun and much more. This site is definitely worth visiting and telling friends about.
Great website, fantastic resource for any service that you might need.
It's a great site, with experts from all over the world, it's really hard to go wrong. The customer service is top notch too!
best advice site on the internet
i love liveperson and have since it was kasamba...can't beat this site..
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.
Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.







