I'd already been looking at this light on a third party site when I saw you offering it at a discounted price, it was a bit of a no-brainer really. A good looking, high powered, low profile ceiling li... Zobacz więcej
Reakcja na opinię
Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
Excellent products and service. Very pleased with the quality of the lights I purchased, excellent value for money, well packed and fast delivery. Would definitely buy from again.
Reakcja na opinię
Ordered a Coast IP44 globe fitting which arrived with a damaged seal gasket. Emailed customer service with photos and they sent out a replacement gasket promptly without any hassle. The new gasket fit... Zobacz więcej
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Very easy to use web page, informative selling descriptions, easy to order. Super fast delivery - was on our doorstep within 24hrs ! 5☆ all round. Highly recommend Glass prism Light shade is bea... Zobacz więcej
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Informacje dotyczące firmy
O Litecraft
Napisane przez firmę
At Litecraft, we have an entire website dedicated to helping you search for the right lights, whether you’re looking for something for your home or outdoor space, or whether you’re just looking to shop the sales, there’s something for everyone!
When you’re shopping with us at Litecraft, you have a leading UK lighting company by your side, offering fast & free delivery on all light fittings including Chandeliers, Light Bulbs, Ceiling Lights, Table Lamps, Bathroom Lighting, Security Lights and Solar Lights.
Litecraft has 3 stores located across the UK, in Leeds, Glasgow, and Greater Manchester, our staff are pleased to act as your own personal shoppers for an easier shopping experience.
Ceiling Lights Wall Lights Table Lamps Floor Lamps Outdoor Lights Children's Lights
Litecraft Group Ltd Details
Napisane przez firmę
- Our customer service staff are on hand 7 days a week to help with any of your queries.
Fast and Free UK Delivery on all Lighting!
Get Fast and Free UK delivery on all orders. Bulbs are subjected to a small delivery charge if purchased on their own and total under £16. You can upgrade your order to Next Day delivery. All major credit cards are accepted. 100% Secure site.
Dane kontaktowe
Gorse Mill, OL9 9RJ, Chadderton, Zjednoczone Królestwo
- 0161 359 4777
- customerservice@litecraft.co.uk
- www.litecraft.co.uk
4,7
Doskonała
7 tys. recenzji
Zaprasza klientów do wystawiania recenzji
Ta firma zaprasza swoich klientów do recenzowania niezależnie czy to dobre, czy złe recenzje
Odpowiada na 100% z negatywnych recenzji
Zazwyczaj odpowiada w ciągu 24 godzin
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Quality item very well pacaged with…
Quality item very well pacaged with quick delivery
5 sierpnia 2026
Odpowiedź od Litecraft
Good morning, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
I am still waiting for the light I…
I am still waiting for the light I ordered last week! I was told delivery in 24/48 hours but am still waiting five days later. Absolutely terrible service, as a contractor I feel completely let down!!!
12 sierpnia 2026
Odpowiedź od Litecraft
Good morning and thank you for your honest feedback. We can only apologise that your order was stuck in our system. This was due to your billing address not matching the card address. We have security checks in place, and these are to protect our customers and ourselves. However, we are pleased to confirm that since being in contact, we dispatched your order via Royal Mail yesterday. If you require any further assistance, please do not hesitate to get in touch. Assuring you of our best attention at all times.
Kind Regards,
The Litecraft Team.
Excellent delivery service
Excellent delivery service, well packaged for delivery, first-class quality, easy to assemble, really pleased with purchase.
8 sierpnia 2026
Odpowiedź od Litecraft
Good evening, and thank you for your amazing 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Helpful staff excellent delivery
6 sierpnia 2026
Odpowiedź od Litecraft
Good morning, and thank you for your great 5-star feedback. We are pleased to hear that you found our staff helpful and experienced excellent delivery. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived very quickly well packaged…
Arrived very quickly well packaged handled with CARE exactly what it looked like in the ad
5 sierpnia 2026
Odpowiedź od Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are happy to hear that you received your item carefully and promptly. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
The Perfect Retail Experience
Easy to navigate site. Found exactly what I was after at a great price. Order arrived ahead of expected time.
26 lipca 2026
Odpowiedź od Litecraft
Good afternoon, and thank you for your great 5-star review. We are happy to hear that you found our website easy to navigate. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Brilliant service
Had an issue with the delivery but the customer service team were absolutely brilliant and we got the issue sorted straight away and we received our order the next working day.
29 lipca 2026
Odpowiedź od Litecraft
Good evening, and thank you for your great 5-star review. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
Customer service helpful
Customer service on the phoneline were helpful. Ceiling light delivered within a few days. Item as described, but it could have been packed a bit more securely.
30 lipca 2026
Odpowiedź od Litecraft
Good afternoon, and thank you for your positive feedback. We are happy to hear that you are pleased with your purchase and hope to see you again soon.
Kind Regards,
The Litecraft Team.
True colours if there’s a problem
Bought garden lights that give a rainbow ring around the light when switched on - can only find this out when installed. No mention of this in description.
After several months of back and forth - they refused to provide a refund as they don’t deem the product as faulty and I have “installed” them. Tell me who wants garden lights that show a random rainbow ring around the light?! Poor customer service when there’s a problem with the product - feels very much like dropshipping…
5 sierpnia 2026
Opinia niezależna
Odpowiedź od Litecraft
Good morning and thank you for taking the time to share your feedback. We're sorry to hear that you are dissatisfied with your purchase.
The lighting effect you describe has not been reported by other customers, despite this being a well-established product that has been sold many times. Although your enquiry was raised outside of our standard returns period, we still took the matter seriously and offered to inspect the lights to determine whether a fault was present.
As the product had already been installed and our offer to inspect it was declined, we were unable to verify that a manufacturing defect existed. We therefore could not approve the 50% partial refund that was requested without first assessing the product. Our decision was based on the information available and our returns policy, rather than a reluctance to help.
We always strive to provide fair and professional customer service, which is why we offered to investigate the issue even though the purchase was beyond the normal returns window. While we're disappointed that we couldn't reach a resolution that met your expectations, we believe our team acted reasonably throughout the process and made every effort to assist.
Kind Regards,
The Litecraft Team.
Easy to order
Easy to order, very quick delivery-well packed. Simple to fix and looks really nice.
29 lipca 2026
Odpowiedź od Litecraft
Good morning, and thank you for your great 5-star review! We are so pleased to hear that you love your new light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
My twin headed lamp is awesome
My twin headed lamp is awesome - it can be positioned in different ways which is fantastic as it rings the changes!! I really love it♥️.
26 lipca 2026
Odpowiedź od Litecraft
Good evening, and thank you for your fantastic 5-star review! We are so pleased to hear that you love your new twin head light! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Excellent!
24 lipca 2026
Odpowiedź od Litecraft
Good afternoon, and thank you for your great 5-star review. We are delighted to hear that you are happy with your order. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
External carbon fibre wall lamps - great quality
Prompt deliver, well packaged. I bought a set of 2 outside wall lamps made of carbon fibre which I am impressed with.
23 lipca 2026
Odpowiedź od Litecraft
Good afternoon and thank you for your wonderful 5-star review. We are delighted to hear that you are impressed with your new carbon fibre exterior lights. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Great Service
Great Service from Litecraft.
One light was defective, however they resolved this very quickly, and issued a new one.
16 lipca 2026
Odpowiedź od Litecraft
Good afternoon, thank you for your 5-star review. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Arrived the day after I ordered…
Arrived the day after I ordered it.Best packaging i have ever seen. As it was a lamp and fragile I was worried about it coming in post but noneed. Great value for money so I order 2 more lamps.
20 lipca 2026
Odpowiedź od Litecraft
Good afternoon, and thank you for your wonderful 5-star review. We are delighted to hear that you had a great shopping experience! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Ordered and delivered within 3 days.
Ordered and delivered within 3 days.
Very well packaged.
12 lipca 2026
Odpowiedź od Litecraft
Good morning, and thank you for your great 5-star review. We are pleased to hear that you were happy with your purchase. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Odpowiedź od Litecraft
Good afternoon, and thank you for your lovely 5-star review. We are pleased to hear that you had a good all-round experience shopping online at Litecraft. We look forward to seeing you again soon.
Kind Regards,
The Litecraft Team.
Excellent service
Excellent service easy to navigate website fast delivery
What more do you need
1 lipca 2026
Odpowiedź od Litecraft
Good morning, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Odpowiedź od Litecraft
Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our service to be excellent. We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Odpowiedź od Litecraft
Good afternoon, and thank you for your great 5-star review. We are pleased to hear you found our products to be of good quality! We hope to see you again soon.
Kind Regards,
The Litecraft Team.
Doświadczenie Trustpilot
Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.
Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.
Dowiedz się więcej o procesie recenzji Trustpilot.
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Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.