Linen Plus Recenzje 

26
Wynik TrustScore: 3.5 na 5

3,4

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Our account manager, Sampati Kohli, has been amazing right from day one. She’s always been super helpful, making sure we got our orders on time and patiently answering all our questions along the way.... Zobacz więcej

Oceniono na 4 z 5

I ordered 36 Bottle, 4 L, Plastic since July 12 and I didn't receive them yet even after contacting support. Update: Few days after posting the initial 1 star review, the delivery company left a... Zobacz więcej

Oceniono na 5 z 5

I ordered some custom sized table cloths that arrived in a timely manner but were the wrong colour. I notified Natasha who advised me to box them back up & they would have someone pick up the next day... Zobacz więcej

Oceniono na 1 z 5

When I placed an order, the website showed the product as in stock, so I went ahead and purchased it. However, when I checked the status, it turned out to be on backorder, with a wait time of several... Zobacz więcej

Informacje dotyczące firmy

  1. Usługi dystrybucyjne

Napisane przez firmę

Linen Plus Inc, Linen Plus US LLC. ("Linen Plus") is a renowned distributor and supplier that was established with a foundational vision to provide a comprehensive range of high-quality linen, textiles, and related products to various sectors including healthcare, hospitality, and industrial markets across Canada and United States. Originating from a vision to supply the Canadian and United States market with unparalleled quality and selection in linens and related products, the company has steadfastly focused on direct partnerships with manufacturers and leading suppliers to ensure value and quality for its customers. Over the years, the company has demonstrated remarkable growth and success by expanding its product offerings beyond commercial linens to include a wide range of essentials such as healthcare and dental supplies, janitorial products, restaurant supplies, and industrial safety products, among others. The dedication and innovative spirit of the team have propelled Linen Plus to its current position as a premier national distributor known for its exceptional customer service, competitive shipping options, and a steadfast guarantee of product quality and availability.


Dane kontaktowe

3,4

Średnia

Wynik TrustScore: 3.5 na 5

26 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,4

Wszystkie recenzje

(26)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 1

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Trustpilot ocenia tę recenzję zgodnie z naszym procesem flagowania.

Oceniono na 2 z 5

Still have not recieved my order

Still have not recieved my order. Places order in Feb 13th with one day shipping. Next day recieved phone call stating product was unavailable untill Feb 25th. On Feb 28th I emailed about my order. Said it would be shipped next week. It's now March 5th. Still no shipment.

13 lutego 2025
Opinia niezależna
Oceniono na 5 z 5

I placed my order during the x-mas…

I placed my order during the x-mas holidays and I was worried I would not get my order on time. But Gazi Haider from customer service was quick to answer me and was very reassuring on my event deadline. Thank you Gazi for your professionalism and for always responding to my email.

27 stycznia 2025
Opinia niezależna
Oceniono na 5 z 5

Great company

Their customer service is excellent, goes above and beyond. I recommend shopping with linenplus. Don't hesitate to contact them for any request, as they are very helpful.

22 stycznia 2025
Opinia niezależna
Logo Linen Plus

Odpowiedź od Linen Plus

Thank you so much for the review

Oceniono na 5 z 5

Wonderful Experience with Staff

My package was quite late and I cancelled it only to have it show up a few days later. Sampati Kohli at Linen Plus has been wonderful. She arranged a full refund and simply told us to keep the items when they arrived. Thank you. I really appreciate your interest, concern and actions.

27 stycznia 2025
Opinia niezależna
Oceniono na 1 z 5

Ordered two pairs of leather gloves in…

Ordered two pairs of leather gloves in early/mid December. They never arrived. I was sent an email asking to confirm if I had received them or to send them an email if I hadn’t. I sent the email. Still no response. Not much confidence in this place.

12 grudnia 2024
Opinia niezależna
Logo Linen Plus

Odpowiedź od Linen Plus

Dear Patrick,

Thank you for your message. We attempted to reach you several times, but unfortunately, the email address (jplamb71@) you provided is bouncing back. Please refer to the attached screenshot for your reference.

Regarding your order, your gloves will be shipped out next week. We apologize for the delay, as there was a backorder and our office was closed during the last week of December for the holidays.

If you have any further questions or concerns, please don't hesitate to reach out.

You can reach us directly at customerservice@linenplus.ca

Best regards,
Gazi Haider

Oceniono na 5 z 5

SHOUTOUT TO SAMPATI! 💰💰

Our account manager, Sampati Kohli, has been amazing right from day one. She’s always been super helpful, making sure we got our orders on time and patiently answering all our questions along the way. Honestly, she’s just so easy to work with- cooperative, kind, and always ready to help. She’s professional but also so friendly, which makes working with her such a breeze.

22 października 2024
Opinia niezależna
Oceniono na 5 z 5

Sampati Kohli is the best

Sampati Kohli is the best! We had a lost shipment and she kept me informed and updated each step of the way. Her customer service skills are some of the best I have ever experienced in my 25 years of business. Will definitely purchase again from her!

19 grudnia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing Customer Service!

I ordered some custom sized table cloths that arrived in a timely manner but were the wrong colour. I notified Natasha who advised me to box them back up & they would have someone pick up the next day & she put a rush to replace the order. Within 24 hrs it was picked up and within another 12 hours the new order was on my door step! Amazing customer service!! Thank you.

20 listopada 2024
Opinia niezależna
Oceniono na 5 z 5

My experience with Linen Plus

I have always had excellent customer service with Linen Plus. Although my company is small they have always over the years accommodated my needs in a friendly manner. They reply to customer requests promptly; their pricing is fair; their employees are friendly and helpful.

25 czerwca 2024
Opinia niezależna
Logo Linen Plus

Odpowiedź od Linen Plus

Thank you Joyce.

Oceniono na 1 z 5

Disappointing First Experience with Unreliable Stock and Poor Customer Service

When I placed an order, the website showed the product as in stock, so I went ahead and purchased it. However, when I checked the status, it turned out to be on backorder, with a wait time of several weeks—unacceptable given that we needed it urgently. I sent multiple emails to cancel the order, but they never replied. Ultimately, I had to order from another, more reliable company. This was our first experience with this company, and I do not recommend them.

20 października 2024
Opinia niezależna
Oceniono na 1 z 5

Placed order, never received.

Placed order, never received. Customer service (Samati) keeps making excuses why my product has not arrived yet. Poor company to buy from.....beware !!

27 sierpnia 2024
Opinia niezależna
Logo Linen Plus

Odpowiedź od Linen Plus

https://www.linenplus.ca/en/unger-optiloc-telescopic-poles-24-aluminum-each-ed750.html

Dear Scott,

I apologize for any inconvenience you experienced. I have reviewed your order with Sampati and want to clarify the situation. The item you ordered, the Unger OptiLoc Telescopic Pole, 24', Aluminum (ED750), is a special-order product that is not stocked in our inventory but sourced directly from the manufacturer. As stated on the product page (link provided above), the shipping time for this item is 3-4 weeks.

I understand that you requested to cancel the order, and I can confirm that we have processed your refund accordingly. Given these circumstances, we believe that we fulfilled our responsibilities appropriately.

However, I must address the email you sent to Sampati, which contained inappropriate and offensive language. Such behavior is not acceptable under any circumstances. We take this matter seriously, and as a result, we have decided to ban you from using our site and any affiliated entities. Additionally, we reserve the right to take further action if necessary.

We expect all interactions to be conducted with respect and professionalism, and we hope you understand the seriousness of this matter.

Oceniono na 4 z 5

Order not received more than a month now

I ordered 36 Bottle, 4 L, Plastic since July 12 and I didn't receive them yet even after contacting support.

Update:
Few days after posting the initial 1 star review, the delivery company left a delivery notice, I finally received my order.
I also got an email from Linen Plus, it is clear to me the delivery company failed to deliver on time.

10 lipca 2024
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej