Lily and Bean Recenzje 

535
Wynik TrustScore: 3.5 na 5

3,6

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

I have many Lily and Bean purses. They are fabulous purses and whenever I carry one of mine I get so many compliments and where did you get tat questions . I had a problem and they immediately took ca... Zobacz więcej

Oceniono na 5 z 5

I have a few items from L&B, all great quality, however on one of my suitcases the wheel broke after an about 18 months. I could not believe when I emailed how quickly they replied, and the lady in cu... Zobacz więcej

Oceniono na 1 z 5

Ordered a bag weeks ago & had an e-mail 2 days after ordering to say it has been dispatched. Ive bot heard anything for weeks, no bag delivery, no tracking updates, nothing! Contacted customer service... Zobacz więcej

Oceniono na 5 z 5

A few weeks ago I ordered the Lily&Bean Leather Travel Vanity Case with my initials stamped. Last week I received my parcel, wrapped perfectly with a beautiful dust bag and a note... but unfortunatel... Zobacz więcej

Informacje dotyczące firmy

  1. Sklep z torebkami

Informacje przekazane przez różne źródła zewnętrzne

Personalized Straw Hats Personalized Straw Bags


Dane kontaktowe

3,6

Średnia

Wynik TrustScore: 3.5 na 5

535 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Nie odpowiedziano na negatywne recenzje

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,6

Wszystkie recenzje

(535)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 18

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Highly recommend shopping on this…

Highly recommend shopping on this website. They have gorgeous products but most of all the customer service is incredible. I worked with a very sweet girl named Lucy and she was amazing. I shop online frequently and definitely have been impressed with this brand!!

22 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Customer service is unmatched and the…

Customer service is unmatched and the bag quality is beautiful! I will definitely purchase from this company again.

22 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Customer service very responsive

Customer service very responsive. Lucy was very helpful!

22 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Outstanding Customer Service …

I received my first order from Lily & Bean. There was an issue with 1 of the pieces of luggage I ordered. I contacted customer service via WhatsApp. It was the weekend so I received a reply first thing Monday morning. I was helped by Lucy. She was kind, courteous, and attentive to my issue. She was able to help me in a timely manner and is sending me a replacement item right away. I appreciated her quickness in resolving my issue and making me a valued customer. I highly recommend Lily & Bean and will be ordering again.

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

I am really happy with my dealings with…

I am really happy with my dealings with them. It was a beautiful and special experience for me. I had a problem with the address. I was helped with love. The customer service here is very nice.
للعرب هنا من افضل المواقع اللي ممكن تطلب منها وخدمه العملاء جداً ممتازه

21 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lin was very helpful

Lin was very helpful. I really will order again. My new neoprene bag is an eyechater!

21 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

I ordered the sunset orange zig zag bag…

I ordered the sunset orange zig zag bag last week 15 th May I knew it would be 3-4 weeks delivery when I placed order it came up 6 weeks so I emailed customer service who got back to me really quickly and said they would do their best to have it to be by the time I went on holiday I couldn’t believe I got a dispatch email yesterday and received my beautiful bag this morning less than a week of ordering what fantastic service an a big thank you to Lucy who was emailing back an forth my bag is stunning it’s made to a very high quality the colours are gorgeous can be worn with numerous outfits also come with a huge dust bag to keep it like new can’t wait to use it Thank you again Lilly & Bean very happy customer 🤗

21 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lin was extremely helpful!

Lin was extremely helpful! My handbag broke and she was quick to assist me. Very grateful for the speediness of the process! Thank you Lin!

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

I had an issue with my bag

I had an issue with my bag. I reached to Lily and Bean via email. I recived a response from Lin-the customer service agent within 12 h. Lin was professional and attentive and she helped me solved the issue. She went above and beyond. I love this company. The products plus customer service are top-notch. I highly recommend this brand.

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Custom leather purse

I received my custom leather purse with my initials on it. The paint on it started to come off. I emailed, and got a very fast response saying they will send me a new one!

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Fantastic Care

Ordered 3 pieces of luggage and was not sure if I would receive them prior to my travels. I contacted Customer Service, and in less than 24 hours Agent Lucy not only replied to my inquiry but she expedited my order to ensure I would receive my luggage prior to my travels. This was amazing customer service, in that I didn’t even have to ask for anything but Lucy anticipated Mr needs beforehand. I truly appreciate all of your help Lucy.
Thank you!

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Great Customer Service and Product, thanks Lucy!

I contacted customer service to ask about my order; they were highly responsive and ensured that they’ll expedite my shipment in order to receive it on time for my travels. The process was seamless and Lucy was so kind. Looking forward to receiving my bag!

Update: My order was actually expedited and I’ve received it just today! So happy with the result, the bag is amazing!! Highly recommended!

20 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lin was fantastic

Lin was fantastic. Even though, my order went to someone else. I still got my right order replacement in the same week. I was happy with my purchase and the way the communication went so smoothly.

Thank you Lin.

16 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

My wife loved it as a birthday gift

My wife loved it as a birthday gift! Excellent quality and quick response service! Highly recommend.

17 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lucy was amazing she took care of my…

Lucy was amazing she took care of my problem l. Thank you for all your help and amazing customer service.

16 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Unfortunately the tote I ordered was…

Unfortunately the tote I ordered was VERY backordered but customer service was responsive and kind in my requests for updates, and helped ensure my order was processed ASAP once the inventory was back so I could have it in time for an upcoming trip. Thanks L&B!

17 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lin was such a sweetheart

Lin was such a sweetheart. She helped me immediately, no questions asked! My mom loved her engraved bag for Mother’s Day! Such great products and customer service!

9 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

Lin was so helpful and pushed my order…

Lin was so helpful and pushed my order through so it arrived in time for my holiday! Highly recommend

16 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Oceniono na 5 z 5

The sales team were so helpful

The sales team were so helpful, finding my order and doing their best to fast track it to me. Very friendly and helpful thoughout . Such a rarity nowadays,
Well done Lily and Bean!

13 maja 2024
Opinia niezależna
Logo Lily and Bean

Odpowiedź od Lily and Bean

Thankyou very much for your review!! As a way of saying thankyou do pop us a DM for a secret discount code for your next order :)

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej