Lillianroseflowers Recenzje 

1320
Wynik TrustScore: 3.5 na 5

3,3

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej

Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej

Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Living in South Wales & needing to send flowers to a very dear family member living in Loughborough, I picked a Florist out of thin air. I’m so glad I chose Annabelle’s Florist, after a slight hiccup,... Zobacz więcej

Oceniono na 1 z 5

Still awaiting a full refund. Customer service is abysmal and impossible to contact the company. Strongly advise to avoid this company

Oceniono na 4 z 5

I made my order online and found the process very quick and easy. My order was for same day delivery which was also great. The only annoying thing for me was, when I filled out the message part online... Zobacz więcej

Oceniono na 5 z 5

I would have no hesitation in recommending this company. Flowers were received as requested exactly as pictured. I have used them to send arrangements locally and also nationally and have been with my... Zobacz więcej

3,3

Średnia

Wynik TrustScore: 3.5 na 5

1 tys. recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

3,3

Wszystkie recenzje

(1320)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 0

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

I loved the choice and the prices…

I loved the choice and the prices matched my budget
My mother in law loved her flowers she took a photo to show me and the colour theme completely matched my idea of autumn colours
Thankyou for the great service

20 lutego 2019
Opinia niezależna
Oceniono na 4 z 5

I made my order online and found the…

I made my order online and found the process very quick and easy. My order was for same day delivery which was also great. The only annoying thing for me was, when I filled out the message part online, the message was never placed on the card for the flowers. So the recipient didn’t actually know who they were from until I called to ask if they had been received.

20 lutego 2019
Opinia niezależna
Oceniono na 1 z 5

No response

I placed an order and was charged for same day delivery, I specifically chose a company who could deliver that same day. The flowers were not Delivered until the next day. I emailed to ask why but have had no response

20 lutego 2019
Opinia niezależna
Oceniono na 1 z 5

Possibly the worst florist EVER

Possibly the worst florist EVER!
Wish I’d seen the reviews before. Ordered same day flowers, late that day a generic text to say they couldn’t deliver and would be delivered the next day. The next day I chased only to be told a “system error” meant my flowers hadn’t been delivered again. Requested refund and only got my delivery refunded.Had to chase several times to get the remainder refunded ( Another system error apparently).
No apology, and didnt care at all in my opinion.

20 lutego 2019
Opinia niezależna
Oceniono na 1 z 5

WORST SERVICE EVER

Having used this service only once, I would never use them again.
Having decided to spend over £70 on what looked like a nice bunch of flowers and a ballon, my partner recieved a standard looking bunch of flowers with no balloon. What I think is worst is that the message I asked to be with the flowers was also missing, but replaced with a blank card promoting the florist. Whether this was due to my sexuality clearly visible though names, I don't no, but what was supposed to be a heartfelt gesture celebrating our anniversary resulted in pure disappointment.
I emailed customer service after being told this was the only way to raise a complaint after I called their customer service team, I had to chase response and was offered a refund on the ballon, which I have still yet to recive after 3 weeks!
A disgusting service

20 lutego 2019
Opinia niezależna
Oceniono na 5 z 5

Just a fantastic service

Just a fantastic service, we wanted to send flowers for our cousins 60th birthday and they were delivered exactly when we asked, and were still so fresh 2wks later, highly recommend Lillianroseflowers. 👍👍

20 lutego 2019
Opinia niezależna
Oceniono na 1 z 5

I don't think you sent the flowers

I don't think you sent the flowers, I sent two chasing emails as per your website instructions - neither received a response, no email confirming delivery etc, no message from my colleague who was about to begin cancer treatment, super stressful, you closed your phone line that weekend due to weather and advise not to chase orders on the phone anyway, the worst service ever - currently chasing reimbursement from my credit card company for a service I doubt you delivered.

20 lutego 2019
Opinia niezależna
Logo Lillianroseflowers

Odpowiedź od Lillianroseflowers

Dear Tim we have this marked delivered by the local florist, if you would like to email lillianrosehelp@gmail.com we can raise for a POD if you wish Kind Regards

Oceniono na 1 z 5

Flowers were not delivered till the…

Flowers were not delivered till the following day!!! They said they had the wrong address but surely someone could have called me there and then and I would have been given the opportunity to rectify!!! At the end I had to call my partner and disclose the surprise!! Totally unacceptable. Never again

20 lutego 2019
Opinia niezależna
Logo Lillianroseflowers

Odpowiedź od Lillianroseflowers

Dear Henry as you know and admited you supplied the wrong address, we spent a lot of time on google and on the phone to the delivery company to resolve this. This was successfully delivered the following day Kind Regards

Oceniono na 1 z 5

Do not use..... ever

Do not use .
Nothing delivered .
No refund. No reply to email , no answer to phone call , just a voice mail saying they were closed
Shocking service
Flowers were for a very good friend, who had had cancer surgery .
Avoid avoid avoid
I have reported to trading standards .

3 weeks on
No flowers
No refund

20 lutego 2019
Opinia niezależna

Doświadczenie Trustpilot

Każdy może napisać recenzję na Trustpilot. Osoby, które wystawiają opinie, mają prawo do ich edytowania lub usuwania w dowolnym momencie. Będą one wyświetlane, dopóki aktywne jest konto.

Wykorzystujemy wiedzę odpowiednio wykwalifikowanych pracowników oraz sprytną technologię, aby chronić naszą platformę. Dowiedz się, jak zwalczamy fałszywe recenzje.

Dowiedz się więcej o procesie recenzji Trustpilot.

Oto 8 wskazówek jak napisać świetną recenzję.

Weryfikacja może pomóc zapewnić, że recenzje, które czytasz na Trustpilot są napisane przez prawdziwych ludzi.

Oferowanie zachęt w zamian za pisanie recenzji lub wysyłanie próśb o ich wystawienie w sposób selektywny może wpłynąć na TrustScore, co jest sprzeczne z naszymi wytycznymi.

Dowiedz się więcej