The quality, finish and service are are excellent
Last year I took charge of a rescue Dalmatian, a lovely dog but severely traumatised due to a Rottweiler attack, so she reacts very severely to other dogs. A simple rope slip lead gave very little control, so then I tried a collar and lead from Pets at Home. The lead was ok, the collar failed very quickly, similarly its replacement, so I needed something much better.
I was recommended to try a Hunter side-by-side harness which was a big improvement but tended to dig in.
So finally, I did a bit of research and found Louise Gelson on Etsy. She made both a custom collar and lead for me and also a bespoke harness based on the Hunter one plus a short lead that’s really just a handle. I now walk my dog with both a collar & lead and a harness & handle. That means that I can restrain my dog with one hand through her collar and the other through her harness, she’s that strong. The harness was a bit of a learning curve, after some use it needed a bit of strengthening and extra padding, but Louise did that and it now works very well.
The quality, finish and service are excellent, even my local vet wanted to know the source, and they must see a lot of stuff.