Becky! Absolute star! Was so easy to communicate, very helpful, perfect timing on viewings! Absolutely would recommend her and the agency she works for, from the first f2f meeting knew what kind prope... Zobacz więcej

Chociaż nie weryfikujemy konkretnych wypowiedzi, ponieważ opinie recenzentów są ich własnymi opiniami, recenzje mogą zostać oznaczone jako „Zweryfikowane”, jeśli uda nam się potwierdzić, że doszło do rzeczywistej interakcji biznesowej. Dowiedz się więcej
Aby chronić integralność platformy, każda recenzja na naszej platformie—zweryfikowana lub nie—jest sprawdzana przez nasze oprogramowanie działające w trybie 24/7. Technologia ta została zaprojektowana w celu identyfikowania i usuwania treści, które naruszają nasze wytyczne, w tym recenzji, które nie opierają się na prawdziwym doświadczeniu. Zdajemy sobie sprawę, że możemy nie wychwycić wszystkiego, dlatego możesz oflagować wszystko, co według Ciebie mogliśmy przeoczyć. Dowiedz się więcej
Zobacz, co mówią recenzenci
An absolute scam. They tried to take £845 from our deposit, and when disputed they presented falsified evidence. They framed a £280-worth furniture upgrade, which I left in the flat for free with the... Zobacz więcej
Reakcja na opinię
I’ve had an amazing experience renting out my property through LetUKHome. Their team has been a real game-changer. I was surprised by their 24/7 service and support in Mandarin, which made everything... Zobacz więcej
I’ve only been with letuk for a month as a landlord, but I wanted to leave a quick note to say how impressed I’ve been with Cecilia, my rental negotiator. From the very start, she went the extra mi... Zobacz więcej
Informacje dotyczące firmy
- Biuro nieruchomości
- Inwestycja nieruchomościowa
- Firma zarządzająca nieruchomościami
- Agencja nieruchomości
- Agencja pośrednictwa w wynajmie nieruchomości
- Agencja wynajmu domów wakacyjnych
Napisane przez firmę
LET UK HOME is a full-service property management company with a strong background in the UK real estate sector, managing over a thousand high-end residences in London to ensure an exceptional living experience for every client. LET UK HOME operates 10 offices worldwide, covering the UK, Singapore, Taiwan, Hong Kong, and mainland China, with international operational capabilities and broad market influence. Our team members have an average of over 10 years of industry experience and are graduates of prestigious universities such as the London School of Economics and Political Science, King’s College London, New York University, the University of Pennsylvania, and the University of California. They have previously worked for renowned global financial and real estate institutions. Leveraging their deep market understanding and outstanding management skills, our team provides tailored solutions to ensure every detail of property management is handled to perfection.
Dane kontaktowe
3F, 2 Eastbourne Terrace, W2 6LG, London, Zjednoczone Królestwo
- 01795358886
- info@letukhome.co.uk
- www.letukhome.co.uk
W ostatnim czasie nie zapraszano do recenzowania
Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne
Odpowiada na 25% z negatywnych recenzji
Zwykle odpowiada w ciągu 2 tygodni
Jak firma korzysta z Trustpilot
Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.
Becky Thank you!
Becky! Absolute star! Was so easy to communicate, very helpful, perfect timing on viewings! Absolutely would recommend her and the agency she works for, from the first f2f meeting knew what kind property I'm looking for, made suggestions on available properties, was very helpful and knowledgeable about the properties showing. Very easy process! Timing on arrival to the viewing on point! Becky thank you and I wish you the very best!
An absolute scam
An absolute scam. They tried to take £845 from our deposit, and when disputed they presented falsified evidence. They framed a £280-worth furniture upgrade, which I left in the flat for free with the landlord's written approval, as damage to the original furniture. They produced a most likely fake cleaning receipt for 6 hours of professional cleaning while their own move-out report mentions zero cleaning issues. I have seen another review here describing the same pattern. If this happens to you too, please reach out so we can make sure this behaviour is stopped by law.

Odpowiedź od Let UK Home
Rakib Mohammed was great to work with…
Rakib Mohammed was great to work with and the onboarding and offboarding process was smooth. Made what could be stressful seamless.
Best letting agency
From the moment I started my application right to when I secured my tenancy, Let UK Home have been the best agency I have ever worked with. I have had property managers call to check in on the smallest details and they have been very understanding in times of urgency and need. I cannot recommend them enough and the property I rented was furnished to highest standards. Both location and security amazing and Rakib Mohammed being my property Manager has always communicated and responded promptly and has maintained highest level of respect. Staff at this agency are amazing and they make your journey with them very pleasant. Thank you for making renting easy @Let Home UK
5 star for Aimee&Zoey
Aimee和Zoey做事很负责认真,尤其是Aimee,贴心的准备好了所有文件,让我能够丝滑的在晚上落地即入住。信息很准确,是非常不错的一次租房体验。
The pre-sale and after-sale services…
The pre-sale and after-sale services are both excellent, especially for Aimee,Zoey and Cecilia
Debora was excellent throughout the…
Debora was excellent throughout the entire lettings process. She was highly professional, well organised, and consistently kept me informed at every stage. Any questions were answered promptly and clearly, making the whole experience smooth and stress-free. I would highly recommend her.
The agent team did a great job
The agent team (Cecilia, Aimee and Zoey) did a great job. I was in an emergency situation and they accommodated us very quickly. Many thanks.
Thanks Aimee and Zoey for their help…
Thanks Aimee and Zoey for their help during my move in.
Great
Great managing agent! I am a student and new to this country, the service they provided is good. Thanks Aimee and Zoey and will recommend to all.
Zoey is really helpful and trustworthy
Zoey is really helpful and trustworthy. Definitely will recommend this
Dishonest & Fraudulent Practices
We had an extremely negative experience with Let UK Home. They took over management of our property partway through our tenancy, so we had no choice in appointing them. Upon vacating the property, they made excessive and unjustified charges. We raised a dispute through the TDS, during which they submitted what appears to be a fabricated receipt to claim replacement of items that were already left behind by previous tenants and were effectively rubbish.Based on our experience, we strongly advise exercising extreme caution when dealing with this company.
I had a very nice experience with…
I had a very nice experience with Cecilia Aimee and Zoey for an urgent move in
I rented an apartment at 4 Merino…
I rented an apartment at 4 Merino Gardens through Let UK Home, and my experience has been excellent. The apartment itself is great, and the agency has been incredibly supportive throughout the entire process, from moving in to handling any matters that arose during my stay.
I'd definitely recommend Let UK Home to anyone looking for reliable and customer-focused service.
We’ve been working with this estate…
We’ve been working with this estate agency for a while and are always impressed by their professionalism and high standards. They make sure every property is properly cleaned and disinfected.
Zoey is especially great to work with she helpful, kind, and always clear in her communication.
We’re glad to collaborate with them.
Star (only because 0.5 stars isn’t an option)
This agency has no proper communication channel to deal with tenants. From the very first day, my experience has been extremely disappointing. The property handed over to me was in an unacceptable condition — multiple repairs were pending, and the house wasn’t even cleaned before I moved in.
I was also told to collect the keys from their Paddington office without any prior notice, which was completely unreasonable.
Whenever I raised issues or complaints by email, they would only acknowledge the message and then do nothing. No follow-up, no resolution, and absolutely no accountability. The only thing they seem to handle promptly is sending monthly rent reminders.
Overall, the lack of professionalism, communication, and basic responsibility has been incredibly frustrating. Even 0.5 stars would be too generous, but since that option isn’t available, one star is more than enough.
Customer service is super good and the…
Customer service is super good and the place is easy to find
property viewing
I recently had a property viewing with Cecilia and was thoroughly impressed. The apartment was filled with natural light and well-maintained. Cecilia is highly professional, knowledgeable about the local rental market.
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