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Let UK Home Recenzje 

52
Wynik TrustScore: 4.5 na 5

4,3

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Becky! Absolute star! Was so easy to communicate, very helpful, perfect timing on viewings! Absolutely would recommend her and the agency she works for, from the first f2f meeting knew what kind prope... Zobacz więcej

Oceniono na 1 z 5

An absolute scam. They tried to take £845 from our deposit, and when disputed they presented falsified evidence. They framed a £280-worth furniture upgrade, which I left in the flat for free with the... Zobacz więcej

Reakcja na opinię

Oceniono na 5 z 5

I’ve had an amazing experience renting out my property through LetUKHome. Their team has been a real game-changer. I was surprised by their 24/7 service and support in Mandarin, which made everything... Zobacz więcej

Oceniono na 5 z 5

I’ve only been with letuk for a month as a landlord, but I wanted to leave a quick note to say how impressed I’ve been with Cecilia, my rental negotiator. From the very start, she went the extra mi... Zobacz więcej

Informacje dotyczące firmy

  1. Biuro nieruchomości
  2. Inwestycja nieruchomościowa
  3. Firma zarządzająca nieruchomościami
  4. Agencja nieruchomości
  5. Agencja pośrednictwa w wynajmie nieruchomości
  6. Agencja wynajmu domów wakacyjnych

Napisane przez firmę

LET UK HOME is a full-service property management company with a strong background in the UK real estate sector, managing over a thousand high-end residences in London to ensure an exceptional living experience for every client. LET UK HOME operates 10 offices worldwide, covering the UK, Singapore, Taiwan, Hong Kong, and mainland China, with international operational capabilities and broad market influence. Our team members have an average of over 10 years of industry experience and are graduates of prestigious universities such as the London School of Economics and Political Science, King’s College London, New York University, the University of Pennsylvania, and the University of California. They have previously worked for renowned global financial and real estate institutions. Leveraging their deep market understanding and outstanding management skills, our team provides tailored solutions to ensure every detail of property management is handled to perfection.


Dane kontaktowe

4,3

Doskonała

Wynik TrustScore: 4.5 na 5

52 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

W ostatnim czasie nie zapraszano do recenzowania

Ta firma nie zapraszała ostatnio swoich klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 25% z negatywnych recenzji

Zwykle odpowiada w ciągu 2 tygodni

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,3

Wszystkie recenzje

(52)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 26

Napisz recenzję
Firmy korzystające z platformy Trustpilot nie mogą oferować żadnych zachęt ani płacić za ukrywanie recenzji. Recenzje są opiniami poszczególnych użytkowników, a nie platformy Trustpilot. Dowiedz się więcej

Oceniono na 5 z 5

Becky Thank you!

Becky! Absolute star! Was so easy to communicate, very helpful, perfect timing on viewings! Absolutely would recommend her and the agency she works for, from the first f2f meeting knew what kind property I'm looking for, made suggestions on available properties, was very helpful and knowledgeable about the properties showing. Very easy process! Timing on arrival to the viewing on point! Becky thank you and I wish you the very best!

17 sierpnia 2026
Opinia niezależna
Oceniono na 1 z 5

An absolute scam

An absolute scam. They tried to take £845 from our deposit, and when disputed they presented falsified evidence. They framed a £280-worth furniture upgrade, which I left in the flat for free with the landlord's written approval, as damage to the original furniture. They produced a most likely fake cleaning receipt for 6 hours of professional cleaning while their own move-out report mentions zero cleaning issues. I have seen another review here describing the same pattern. If this happens to you too, please reach out so we can make sure this behaviour is stopped by law.

1 czerwca 2026
Opinia niezależna
Logo Let UK Home

Odpowiedź od Let UK Home

Dear Mr Abogazia,

We have already replied to you under your comments on Google Review. We will reply once again here.

Thank you for your feedback. We take concerns regarding deposit deductions seriously.

We do not agree with the characterisation of the proposed deductions or with the allegation that false evidence was presented. The deductions were proposed based on the check-out evidence and supporting documentation available at the end of the tenancy. As with any deposit deduction, these proposals remain subject to the appropriate dispute resolution process where agreement cannot be reached.

As you have referred the matter to the TDS, the relevant evidence has been submitted for independent adjudication. We fully respect this process and will abide by the adjudicator’s decision.

To protect the privacy of all parties and avoid discussing an ongoing deposit dispute publicly, we will not comment further on the specific details of the case on this platform.

Oceniono na 5 z 5

Best letting agency

From the moment I started my application right to when I secured my tenancy, Let UK Home have been the best agency I have ever worked with. I have had property managers call to check in on the smallest details and they have been very understanding in times of urgency and need. I cannot recommend them enough and the property I rented was furnished to highest standards. Both location and security amazing and Rakib Mohammed being my property Manager has always communicated and responded promptly and has maintained highest level of respect. Staff at this agency are amazing and they make your journey with them very pleasant. Thank you for making renting easy @Let Home UK

15 maja 2025
Opinia niezależna
Oceniono na 5 z 5

5 star for Aimee&Zoey

Aimee和Zoey做事很负责认真,尤其是Aimee,贴心的准备好了所有文件,让我能够丝滑的在晚上落地即入住。信息很准确,是非常不错的一次租房体验。

28 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Debora was excellent throughout the…

Debora was excellent throughout the entire lettings process. She was highly professional, well organised, and consistently kept me informed at every stage. Any questions were answered promptly and clearly, making the whole experience smooth and stress-free. I would highly recommend her.

8 stycznia 2026
Opinia niezależna
Oceniono na 5 z 5

Great

Great managing agent! I am a student and new to this country, the service they provided is good. Thanks Aimee and Zoey and will recommend to all.

16 grudnia 2025
Opinia niezależna
Oceniono na 1 z 5

Dishonest & Fraudulent Practices

We had an extremely negative experience with Let UK Home. They took over management of our property partway through our tenancy, so we had no choice in appointing them. Upon vacating the property, they made excessive and unjustified charges. We raised a dispute through the TDS, during which they submitted what appears to be a fabricated receipt to claim replacement of items that were already left behind by previous tenants and were effectively rubbish.Based on our experience, we strongly advise exercising extreme caution when dealing with this company.

15 grudnia 2025
Opinia niezależna
Oceniono na 5 z 5

I rented an apartment at 4 Merino…

I rented an apartment at 4 Merino Gardens through Let UK Home, and my experience has been excellent. The apartment itself is great, and the agency has been incredibly supportive throughout the entire process, from moving in to handling any matters that arose during my stay.
I'd definitely recommend Let UK Home to anyone looking for reliable and customer-focused service.

28 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

We’ve been working with this estate…

We’ve been working with this estate agency for a while and are always impressed by their professionalism and high standards. They make sure every property is properly cleaned and disinfected.

Zoey is especially great to work with she helpful, kind, and always clear in her communication.

We’re glad to collaborate with them.

25 listopada 2025
Opinia niezależna
Oceniono na 1 z 5

Star (only because 0.5 stars isn’t an option)

This agency has no proper communication channel to deal with tenants. From the very first day, my experience has been extremely disappointing. The property handed over to me was in an unacceptable condition — multiple repairs were pending, and the house wasn’t even cleaned before I moved in.

I was also told to collect the keys from their Paddington office without any prior notice, which was completely unreasonable.

Whenever I raised issues or complaints by email, they would only acknowledge the message and then do nothing. No follow-up, no resolution, and absolutely no accountability. The only thing they seem to handle promptly is sending monthly rent reminders.

Overall, the lack of professionalism, communication, and basic responsibility has been incredibly frustrating. Even 0.5 stars would be too generous, but since that option isn’t available, one star is more than enough.

20 listopada 2025
Opinia niezależna
Oceniono na 5 z 5

property viewing

I recently had a property viewing with Cecilia and was thoroughly impressed. The apartment was filled with natural light and well-maintained. Cecilia is highly professional, knowledgeable about the local rental market.

17 października 2025
Opinia niezależna

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