LepetexpressRecenzje 

332
Wynik TrustScore: 4.5 na 5

4,4

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Zobacz, co mówią recenzenci

Oceniono na 5 z 5

Easy online booking with quick response. Service is well organised and clear instruction provided for access. You will also recieve a reminder email to ensure things you need to prepare before boardin... Zobacz więcej

Oceniono na 5 z 5

Our crossing with Lepetexpress was great. The whole proccess, from the booking to the actual journey, was very smooth and conducted in a efficient manner. Also,there was their punctual and kind suppo... Zobacz więcej

Oceniono na 1 z 5

IF YOU CARE ABOUT YOUR PET AND THERE WELLBEING DO NOT USE. They refused to turn on Air Conditioning during a heat warning/advisory because it costs too much money and uses too many bars of fu... Zobacz więcej

Oceniono na 5 z 5

Lepetexpress is such an important business, helping people like me, who doesn't drive, take their pets across the channel. Everything is so well organised and my pet and I felt completely safe and sec... Zobacz więcej

Informacje dotyczące firmy

  1. Przewóz osób minibusem

Napisane przez firmę

Take your dog or cat with you to the UK or France! The Le Pet Express minibus travels from the UK to France (and vice versa) on the Eurotunnel with your dog or cat by your side. Booking available online and regular pick ups from Ashford Rail Station, UK to Calais Frethun Rail Station, France. Departs Ashford: 10:00 a.m. Departs Calais Frethun: 15:00


Dane kontaktowe

4,4

Doskonała

Wynik TrustScore: 4.5 na 5

332 recenzji

5 gwiazdek
4 gwiazdki
3 gwiazdki
2 gwiazdki
1 gwiazdka

Brak historii zapraszania do wystawiania recenzji

Ta firma nie zaprosiła klientów do recenzowania, dlatego recenzje mogą nie być w pełni reprezentatywne

Odpowiada na 28% z negatywnych recenzji

Zazwyczaj odpowiada w ciągu 24 godzin

Jak firma korzysta z Trustpilot

Dowiedz się, w jaki sposób pozyskiwane, oceniane i moderowane są ich recenzje i oceny.

4,4

Wszystkie recenzje

(332)

Liczba recenzji w ciągu ostatnich 12 miesięcy: 33

Napisz recenzję
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Oceniono na 5 z 5

Great service

First time booking Le Pet Express in order to travel back to London with my cat without a car - it was great and I absolutely recommend their services! James and Sean met us early at Calais Frethun station, checked our documents, explained the process clearly and we were able to catch an earlier shuttle back to the UK. Very smooth experience, thanks again

11 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

Amazing service!

The whole experience from Ashford to Calais was seamless, stress free and completely worth it.

Along with being super friendly, Brenda was very professional in her handling of the trip and made sure to check all of the necessary documentation to ensure a smooth border crossing for our dog. I would definitely use this service again!

30 grudnia 2023
Oceniono na 5 z 5

first class service

Excellent service - knowledgable, helpful and friendly drivers - James and Sean walked us through every step of the way. Brenda the owner was also very helpful on the phone when I made the booking. Def recommend

4 stycznia 2024
Opinia niezależna
Oceniono na 5 z 5

A most professional service and I highly recommend Le Pet Express to all!

Before I discovered the company I was getting offers from pet-taxis. I booked with Le Pet Express as it was an economical choice for me, in the first place. However, Brenda was so carefull & helpfull and noticed a big mistake on my dog's documents that could cause a horrific problem for me while crossing and I was so happy to not book with a taxi! Thus, I also recommend Le Pet Express in this context, especially to the first-time pet-travellers.
Yet, on the day, we had an extreme professionalism by James that also made a very smooth crossing the customs that was stress-free time for us.
Many thanks Brenda, James, Le Pet Express!
Best Wishes xxx

24 grudnia 2023
Oceniono na 5 z 5

Excellent advice and knowledge with…

Excellent advice and knowledge with papers and requirements beforehand. Good, consistent and fast communication. Reliable and efficient. A warning re kennel size on payment screen would be useful so it can't be missed when booking. Thank you Brenda for your help and service :)

1 grudnia 2023
Oceniono na 5 z 5

Brenda was absolutely amazing

Brenda was absolutely amazing. Professional from beginning to end with helping me bring my poodle back to the UK. Not only helpful with transport but also with travel documents. She made the whole process enjoyable. She is also charming and funny! Highly recommended for any pet owner travelling to the UK.

27 listopada 2023
Oceniono na 5 z 5

Very well organised

I have used Brenda’s services several times now and it always goes very smoothly and very well planned!
Brenda knows what she does very well and supports anyone who needs with understanding the requirements to cross the borders.
Thanks for all the nice trajects we did together!
Jessica

21 listopada 2023
Oceniono na 5 z 5

Best way to bring a dog from France to the UK

If you don't have a car, you don't have a lot of options for bringing your dog from France to the UK. Eurostar doesn't allow pets, the ferries only allow them in a car, and on flights they have to go in cargo at great expense and hassle.

With Le Pet Express you just show up at Calais Frethun, put your pet into one of the van's kennels, settle into your own seat, and you're off! A couple of hours later (mostly getting the dog's paperwork etc checked) you're in the UK at Ashford International. It's convenient, affordable, and your pet never leaves your sight.

19 listopada 2023
Oceniono na 5 z 5

Excellent Service

This is truly the most professional transport service between France and the British border at the cheapest price. Mrs. Brenda who organizes and implements this service is very dedicated from the beginning to the end of the process. She knows the whole procedure and before the trip she will explain to you what is needed from the documentation so that there are no surprises at the border itself. Therefore, good preparation before the trip is important, but the whole process at the state border is very easy because Brenda knows what to do and when to do it. Huge recommendation for this company and this was my second trip with them. Rating 10+

1 grudnia 2023
Opinia niezależna
Oceniono na 5 z 5

Travel with my cat back from EU

I found the pre-travel support provided to be very useful. The journey went smoothly and my cat was not stressed despite sharing the bus with four dogs. I can highly recommend the company to others

5 listopada 2023
Oceniono na 5 z 5

Professional Proficiency and Personal Integrity

Professional proficiency and personal integrity. These qualities shown through on our recent experience of working with Le Pet Express. From our initial communication stateside to confirmation during a train strike to championing our paperwork concerns, Brenda proved herself a confident, competent, complete person of her word. Le Pet Express helped make the international move with a beloved 80 pound pet less overwhelming and more personable by their care and concern not only for Sarge but for us as well. We feel grateful for this service, our experience, and knowing that Le Pet Express goes above and beyond to provide further care for animals in need through their charitable donations of food. We highly recommend Le Pet Express.

23 września 2023

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